We've Got It. What's Next?
Thanks for reaching out. Your submission went through, and we saved everything you filled in.
From here, you have two paths. Same goal either way: get reinstated without making the case messier.
Quick FAQ
Why did I fill the questionnaire if there are two options?
So we can save your context and move you forward without back-and-forth. If you choose full takeover, we already have what you shared. If you choose Reinstato, you’ll complete a second, more detailed questionnaire on the next page so we can tailor your steps - you’ll start right after that.
Do I have to fill another form for Reinstato?
Yes. On Reinstato you’ll complete a second questionnaire - more detailed than the one you just did - so we can tailor your reinstatement steps to your case. It’s focused and we’ve kept it as short as it can be.
My case is urgent. What should I do right now?
Start Reinstato now so you don't lose time or guess on the next move. If you want full takeover, reply Full takeover to the confirmation email.
So you can take my case?
Yes. Full-service is available. If you want it, reply to the confirmation email with Full takeover.
Who is Reinstato?
It's ours. Same team, same standards. Not outsourced. Not a template marketplace.
Can I start with Reinstato and upgrade later?
Yes. Start with Reinstato to move now. If you later want full takeover, reply to the confirmation email with Full takeover.
Do you guarantee reinstatement?
No one can guarantee Amazon's decision. The objective is a clean, correct response that avoids creating new risk in your case history.