Amazon's FBA Partial Refunds

Amazon FBA Partial Refunds: The New Refund-and-Keep Policy

In October 2025, Amazon launched FBA Partial Refunds, a new “refund-and-keep” policy letting sellers issue partial refunds without returns. It promises faster resolutions and lower costs – but also raises risks around abuse, data loss, and margin erosion. ASA Compliance Group breaks down the fine print, trade-offs, and strategy every seller should follow before enabling it.