Amazon Listing & ASIN Reinstatement Services Product evidence. A clear appeal strategy.
A removed or blocked listing, suppressed offer or suspended ASIN needs a product-specific response. We review the Performance Notification or Account Health restriction, prepare the evidence and handle the agreed appeal and follow-ups.
Built for 7 and 8 figure Amazon seller businesses.
European Seller Conference. Prague, March 2025.
- 5,600+ accounts and ASINs reinstated
- 98%* historical reinstatement rate
- Since 2016
Last verified as of .
Founder-led case review
Meet the people behind your case.
ASA Compliance Group brings together appeal, legal and compliance specialists. Or, Smadar and Michael lead the strategy, case operations and intake, so the work starts with the right facts and a clear scope.
Or Shamosh
Founder & CEO
Reviews your case strategy with over a decade of Amazon enforcement experience, covering seller account suspensions, listing appeals and complex compliance cases.
Smadar Popovski
Chief Operating Officer
Leads the day-to-day case work, from reviewing Amazon's messages and preparing appeals to coordinating Seller Central follow-ups, revisions and case escalations.
Michael Gourin
Chief Commercial Officer
Oversees case intake and service scope, helping sellers reach the right team with a clear brief, the relevant records and an understanding of the work involved.
Tell us what happened.
Four short steps help us understand your situation, Amazon's message and any previous attempts, so we can identify the right response and missing evidence with less back-and-forth. Share what you have. We will reply with our assessment, recommended approach and fee for the proposed work.
Proof & results
Company-wide experience across account and listing cases. Individual results and timelines vary. Last verified October 1, 2026.
Real sellers. Real reinstatements. Each case required a different approach.
Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
What sellers say about Amazon Sellers Appeal
Experiences across our account, listing and policy work. These are individual outcomes, not a prediction of your result.
Listing complaints
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
Product reinstated
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Pesticide listing
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Other firms failed
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”
Suspended 6 weeks, then deactivated
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
Reactivated in 24 hours
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
Account suspended
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
Hijacker removed
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Hijacker resolved
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Listing policy
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Patent dispute
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
Trademark claim
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Adult flag
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Account reinstated
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Pesticide tag
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
How we handle your case
The right response for the affected ASIN.
A suppressed listing, an authenticity complaint and a product restriction need different work. We assess the specific issue and set out the approach, scope and fee first.
A trademark, copyright or patent complaint may need an Amazon IP lawyer as well as an ASIN appeal specialist. Our in-house legal and appeals teams assess the rights, product evidence and Amazon response together. Resolving the complaint and confirming that the affected listing can sell again are both part of the work we assess.
See the evidence for authenticity complaints, IP complaints or product compliance restrictions.
Start my case reviewIdentify what stopped the listing
We review the affected ASIN, Performance Notification or listing restriction, product details and earlier Amazon replies. We distinguish a listing correction from an appeal.
Match the evidence to the product
For authenticity or condition complaints, we trace the affected products to sourcing and inventory records. For IP complaints, we check the allegation and relevant rights or authorization. Compliance restrictions require product-matched documents; catalog errors may require a listing correction rather than an appeal.
Handle the listing response
After engagement, we coordinate the agreed listing changes and appeal, then manage revisions and follow-ups tied to that ASIN and restriction.
Find the service that fits your case.
Account enforcement, a blocked ASIN, verification, an IP complaint or regulatory documents: each needs a different response. These are the five service lines we handle.
Not sure which service fits your Amazon seller issue? Open the full who-we-help guide
Listing suspension reinstatement: FAQs
ASIN restrictions, product documents, rejected authorizations and the difference between listing and account reinstatement.
What is ASA Compliance Group?
ASA Compliance Group runs Amazon Sellers Appeal. On listing and ASIN suspensions, we map catalog evidence and Seller Central submissions to the exact enforcement language Amazon cited, with one team on the thread.
Can you reinstate a suspended ASIN or listing?
We assess the Performance Notification or restriction shown in Account Health and the supporting product records. If there is a viable response, we handle the agreed appeal and follow-ups. Amazon makes the reinstatement decision.
What listing suspension types do you handle?
We review product authenticity and counterfeit complaints, used-sold-as-new and other condition complaints, intellectual-property violations, product safety, restricted-product requirements and listing-policy issues, including variation relationships.
Can you help with an Amazon product condition complaint about a defective item?
We review the affected ASINs, Amazon's Performance Notification, customer complaints and the relevant product and fulfillment records. The response may need evidence of the cause, completed corrective work and controls to prevent recurrence. We distinguish defective-item complaints from used-sold-as-new or wrong-item complaints before preparing the response. See our defective-item appeal support for the evidence we review.
Do you handle variation, duplicate ASIN and ASIN creation issues?
Yes. We review parent-child ASIN relationships, variation themes, product identifiers and any duplicate ASIN or ASIN creation policy issue Amazon cites. We distinguish a catalog correction from a restriction on creating listings, then identify the evidence and response needed for the affected products.
How is listing work different from full account suspension?
How do I appeal an inauthentic Amazon suspension or counterfeit complaint?
Start with the Performance Notification and the records for the affected ASINs. We assess invoices, supplier details, product information and any requested authorization, then prepare a response around the specific complaint and traceable supply-chain evidence.
What is ASIN suppression versus listing suspension?
Suppression can result from missing or incorrect catalog information, while a policy restriction may require evidence and a formal appeal. We review the Performance Notification or Account Health restriction before choosing a catalog correction, compliance submission, appeal or a combination.
What documents will you need?
The Performance Notification or Account Health restriction details, affected ASINs, previous appeals and Amazon’s replies. Depending on the issue, we may also need invoices, supplier details, a Letter of Authorization, test reports or listing-history records.
Do you guarantee reinstatement?
How do I start?
Use the questionnaire to share the affected ASINs, Performance Notification or Account Health restriction, and previous submissions. We reply with the proposed next steps.
If Amazon cited both IP and condition on the same ASIN, what do you address first?
We map each complaint to its own evidence and check the existing case history before setting the response order. Product changes, rights documents and condition explanations need to remain consistent. Amazon decides whether the product can return to sale.
My Amazon LOA was rejected: can you help?
We review the Letter of Authorization (LOA), Amazon’s reason for rejection, the brand or rights owner, named seller and relevant products. We compare it with invoices and supplier records before recommending corrections or a supported response.
Can you help with an Amazon IP complaint appeal on a listing?
We review the trademark, copyright or patent complaint, affected ASINs and supporting rights or authorization records. The response depends on the allegation; a sourcing invoice or Plan of Action is not automatically sufficient for every intellectual-property complaint. Our legal support for Amazon sellers brings legal analysis and rights-owner correspondence into the case where needed, and coordinates with your attorney for separately retained representation.
Next step: complete the case strategy intake earlier on this page. We reply with what we need and whether we can take your case.
From the Amazon Sellers Appeal blog
Listing restrictions: guides and related support
Practical reading on listing evidence, product restrictions and how Amazon seller lawyers and appeal specialists work together.
- Invoice checks
What Should You Do if Amazon Rejects Your Invoices?
Check supplier details, product identifiers, quantities and seller information after an invoice rejection.
Read the guide - Supplier verification
What Should You Do if Amazon Cannot Verify Your Supplier?
Review supplier identity, contact information and upstream sourcing records when Amazon cannot verify your supplier.
Read the guide - Brand authorization
Amazon Letter of Authorization: Template, Requirements & Rejections
Check brand authorization, supplier records and the details Amazon requests after a Letter of Authorization rejection.
Read the guide - IP complaints
How Do You Appeal an Amazon Intellectual Property Violation?
Identify the trademark, copyright or patent complaint and review evidence, disputes and retraction options.
Read the guide - Compliance documents
What Should You Do if Amazon Rejects Your Product Compliance Documents?
Compare report scope, product models, ASINs and submission requirements after Amazon rejects compliance documents.
Read the guide - Listing wording
Amazon Restricted Keywords and Listing Claims
Review restricted product claims and wording that can lead to listing compliance issues.
Read the guide
Industry authority
Speaking and industry events
Conference stages where Or presents on catalog enforcement, listing compliance, and reinstatement.
Let’s review the affected ASINs.
Share your situation so we can assess the appropriate next step.
Start my case review