05. Case history control
One narrative. One evidence map. Controlled execution across submissions, follow-ups, calls, and escalations.
ASA Compliance Group
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Amazon listing & ASIN reinstatement
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Since 2016
Is your Amazon listing or ASIN suspended? Amazon listing reinstatement and ASIN appeal support.
ASINs offline and every reactive edit risks making the suspension worse? We rebuild the catalog file Amazon actually reviews.
Listing suspended appeal support: detail pages, invoices, labs, and rights docs mapped to the Performance Notification: inauthentic, condition, suppressed, removed, counterfeit, or IP on the listing.
- The risk Dead ASINs stop sales while inventory sits; each unmapped edit can deepen the enforcement thread.
- Why DIY fails Reactive listing edits without a mapped suspension file contradict prior submissions.
- What we do Map titles, bullets, claims, invoices, labs, safety docs, and rights letters to the exact allegation.
A real person reads your case and replies within about an hour.
Built for Seller Central listing enforcement where ASIN restrictions, suppressions, or policy flags require evidence-led case ownership.
What happens when we take over
Clear roles: you submit intake, we run execution end to end
YOU Submit intake with your Performance Notification, prior appeals, and key details
WE Map your case log and all prior submissions
WE Identify the enforcement trigger Amazon flagged
WE Fix the issue with proof Amazon can verify
WE Lock controls so the same failure doesn’t repeat
WE Tie claims to documentation and artifacts
WE Submit, call Amazon, follow up, and escalate
GOAL Listing privileges restored
- Since 2016 · Amazon reinstatement specialists
- 5,200+ documented cases
- 98% scoped historical reinstatement rate
- Full Seller Central handling for cases we accept
Submit the intake form with ASINs, listing Performance Notifications, detail-page screenshots or context, prior appeals, and anything else that applies to your listings. We reply with next steps within hours in most cases during active handling.
Full service: we own listing and ASIN appeals in Seller Central (submissions, attachments, and follow-ups) until the thread matches the notice.
ASA Compliance Group handles listing-level suspensions: inauthentic, defective, restricted, safety, medical-style claims on the page, and IP on the catalog, with the same case-log discipline we use on full account work.
Start here
Send your ASIN notices. We map the file before the next appeal.
Four short steps. We read your notices and email back within about an hour with what the catalog file needs.
Questionnaire
If the questionnaire does not appear, try a hard refresh. This page has no other contact form or messaging links. Intake is through the questionnaire only.
What happens after you submit
- Your case enters active review immediately.
- You’ll receive a review email within about one hour.
- If your case is eligible, we deliver a written case strategy: research, analysis, and the planned path for your appeal, so you see exactly what we would do.
What you’ll see next
After review, eligible cases move into structured file work.
You’ll receive a full strategy breakdown tied to your Performance Notification and timeline: what we think is driving the enforcement, what we would argue, what evidence matters, and how we would execute in Seller Central.
That lets you judge the approach and fit before moving to a full engagement or a ready-to-submit package.
Or Shamosh · Founder & CEO
Reviews intakes personally before we take a case on. ASIN and listing enforcement: inauthentic, condition, safety, IP on catalog.
Send what you have. If DIY listing edits made the suspension worse, say so. We’ll read the ASIN thread before recommending next steps.
Proof & results
Catalog and ASIN reinstatements after inauthentic, condition, safety, and IP-on-listing enforcement. Same execution discipline as account work, scoped to the ASIN file. Verified as of .
Historical reinstatement rate
independently verified
98%
Reinstatement rate on cases we accepted and fully managed. Independently reviewed by a third-party verifier (publicly traded).
Cases handled
since 2016
5,200+
Account-level and ASIN-level enforcement across global marketplaces.
Speed
active handling
Within hours
Response within hours in most cases during active handling. Review timelines vary by queue and issue type.
Scope
all included
End to end
Full strategy, full package, unlimited follow-ups and revisions within scope, calls, escalations, and internal routing when needed.
International speaker
conferences
Dozens of keynotes
Keynote speaker at seller conferences worldwide, including European Seller Conference, Amazing Days, MAD Conference, and AMA Fest UK. Prague, Sofia, Warsaw, the UK, and more.
Catalog focus
ASIN thread
Notice-matched
We map each allegation to listing copy, supplier proof, and prior submissions so the ASIN file does not contradict itself across appeals.
You get ASIN and listing reinstatement work mapped to suspension type: defective, used sold as new, inauthentic, restricted, medical-style claims on the page, safety, trademark or copyright on the catalog.
Full catalog-thread ownership for listing-level enforcement. We align detail pages, backend terms, A+ and images, invoices, labs, test reports, and authorization or rights documentation to what Amazon cited, whether the issue is condition, authenticity, restricted gating, or IP on the listing.
Catalog thread control
One ASIN-family narrative. One evidence map. Controlled submissions so investigators see a single suspension story, not churning edits.
Have these ready when you submit:
- ASINs or SKUs and marketplace(s) affected
- Listing Performance Notification text (or suppression reason codes)
- Screenshots or exports of live detail pages and backend terms
- Every prior appeal, Plan of Action, and attachment already sent
What you can rely on: Structured listing and ASIN appeals, evidence mapped to each cited claim, and disciplined follow-ups in Seller Central. Fit and scope are confirmed before you commit to full service.
Why listing and ASIN suspension appeals fail
Amazon suspends listings for specific reasons: inauthentic or counterfeit, defective or not as described, used sold as new, restricted or gated categories, safety and compliance, medical or drug-style wording on the detail page, and trademark or copyright on the catalog. Variation and parent-child structure can spread those flags across SKUs.
Investigators compare your listing content, attachments, and messages across time. Partial fixes or inconsistent wording keep ASIN suspensions open.
We stabilize the suspension thread, map proof to each cited claim, then submit so catalog enforcement reads as one coherent file.
01. Wrong suspension read
Treating an inauthentic notice like a keyword cleanup, or vice versa, produces the wrong evidence.
02. Evidence gaps
Invoices, tests, safety data, or rights documentation missing for the ASIN and allegation at issue.
03. Catalog spread
Variation or parent-child issues re-trigger enforcement on related SKUs.
Listing appeal denied
Amazon rejected your ASIN appeal? Stop editing the catalog blind.
Reactive listing changes often deepen a catalog suspension. We read Amazon’s wording and your prior appeals, then rebuild the file so nothing contradicts what is already on the ASIN thread.
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01. Freeze edits
Send every rejection, prior appeal, and Amazon follow-up before you change copy or images again.
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02. Match the notice
We map inauthentic, condition, safety, or IP language to the evidence Amazon actually asked for.
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03. One catalog story
Disciplined appeals and attachments, not another template upload into a poisoned ASIN file.
“I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY.”
ASA Compliance Group
The team behind Amazon Sellers Appeal
Amazon Sellers Appeal is operated by ASA Compliance Group for listing removals, catalog disputes, restricted products, IP complaints, and compliance blocks that need more than a generic appeal.
Since 2016, ASA has run listing reinstatement through enforcement analysis, structured Plans of Action, evidence review, catalog correction, and Seller Central execution. Leadership sets direction; specialist teams join when the notice requires legal, IP, regulatory, or documentation work.
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Executive leadership
Or Shamosh
Founder & Chief Executive Officer
Amazon enforcement strategy, case direction & policy methodology
Or founded ASA in 2016 and sets the enforcement methodology and strategic standards behind Amazon Sellers Appeal: how the Performance Notification is read, what evidence matters, and how the appeal is positioned across listing reinstatement work.
Or shapes case direction across listing reinstatement work so POAs, catalog edits, evidence, and escalation paths match what Amazon cited before submission.
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Executive leadership
Michael Gourin
Chief Commercial Officer
Product, marketing, partner channels, case intake & service structure
Michael owns how the firm grows: product positioning, marketing, partner channels, and the intake flow that brings sellers into the right service path.
He aligns direct clients, agencies, and referral partners with operations so every engagement starts with clear scope and the right facts, not a generic appeal.
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Executive leadership
Smadar Popovski
Chief Operating Officer
Appeal execution, Seller Central operations & case sequencing
Smadar runs case operations: Performance Notification review, evidence mapping, POA drafting and revisions, Seller Central follow-ups, and escalations.
Her team controls sequencing so catalog changes, appeal language, and compliance documents move in the right order inside Seller Central.
Specialist teams
Who works your listing case
Listing cases differ. ASA assigns appeals, catalog, legal, IP, regulatory, or documentation support based on what Amazon cited and the evidence required.
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Appeals & Seller Central operations
POA drafting, revisions, follow-ups, escalations, and Seller Central submissions.
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Catalog & compliance
Listing content, classifications, restricted claims, and catalog correction strategy.
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Legal & IP
IP complaints, trademark disputes, rights-owner correspondence, letters of non-infringement prepared by legal counsel when required, and counsel coordination.
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Regulatory & docs
Labels, labs, supplier records, invoices, and compliance evidence mapped to the notice.
Since 2016, ASA has built Amazon Sellers Appeal on enforcement logic, evidence, and controlled execution: the work listing reinstatement cases need before Amazon will take another look.
Industry authority
Speaking and industry events
Conference stages where Or presents on catalog enforcement, listing compliance, and reinstatement.
How we execute
Real ownership in Seller Central
You get a compliance response Amazon can approve and execution that does not damage your case log.
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01. Diagnose & route
Enforcement diagnosis, Account Health calls, and correct routing so your file lands in the queue that can act on it.
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02. Map evidence
Evidence mapping tied to the Performance Notification and what Amazon already quoted from your prior submissions.
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03. Submit & escalate
Follow-ups, submissions, and escalations in the right lanes without messages that contradict your case log.
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04. One controlled file
We control what goes in and where it goes, whether you are suspended, deactivated, or on hold.
Full case ownership (not a POA template or one-off letter). Wrong submissions and wrong queues delay most reinstatements; we run the full sequence so investigators see one coherent story.
If Amazon already denied your appeal, send us the thread before you send another message. We stabilize your case log first, then build the next appeal.
What you can rely on: Full ownership, disciplined Seller Central execution, and a candid fit check before you commit to full service.
Client reviews
What sellers say about Amazon Sellers Appeal
Quotes from sellers who fought ASIN-level enforcement, condition flags, and catalog complaints, not generic storefront reviews.
Pesticide tag
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Pesticide listing
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Listing complaints
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
More listing and ASIN outcomes
Other firms failed
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
Hijacker removed
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Product reinstated
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Hijacker resolved
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Listing policy
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Incorrect Adult flag
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Account reactivated
“In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
Account suspended
“Only 5 days later I was back!! Brilliant, honest and genuine.”
Suspended 6 weeks
“I was suspended 6+ weeks and had 4 failed DIY appeals before hiring ASA. Within 3 days of takeover, the account was reactivated.”
Patent dispute
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
False trademark
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Account reinstated
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Evidence
Real sellers. Real reinstatements. Each case required a different approach.
Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
6 client video stories
When you’re ready, get your case strategy below. We’ll tell you if we’re the right fit.
How we execute listing and ASIN suspension appeals
Listing suspensions turn on whether your detail page, backend terms, and proof match the Performance Notification: inauthentic or counterfeit, defective or not as described, used sold as new, restricted or gated positioning, safety or compliance, medical or drug-style claims on the page, or trademark and copyright on the catalog. We rebuild the file Amazon reviews and control submissions so the case log stays coherent.
What we package for listing-level suspension and ASIN reinstatement
A listing suspension is not one paragraph. It is a mapped catalog response. We align copy, images, A+, and backend terms to the notice, then attach invoices, labs, authorization, safety data, or rights documentation Amazon expects for that enforcement type.
Reactive listing edits without a plan often contradict prior messages. We stabilize what is already in the thread before the next submission, then own the submission sequence so new edits do not land before the plan is stable.
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We isolate ASIN-level suspension triggers
We tie enforcement to specific SKUs, notice language, and prior reviewer text: condition, authenticity, restricted product, safety, IP on the listing, or variation-driven spread.
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We document catalog corrections
Backend search terms, variation structure, claims, and evidence update in a sequence that matches the case.
03
We install repeat-flag controls
Controls cover IP, condition, restricted claims, and category gating so related SKUs do not re-trigger the same enforcement.
04
We map evidence to every listing claim
Invoices, test reports, authorization letters, registrations, and safety docs attach to the exact statements Amazon challenged.
Catalog thread control
One ASIN-family narrative. One evidence map. Controlled submissions so investigators see a single suspension story, not churning edits.
Listing suspension reality
Why Amazon keeps rejecting DIY listing and ASIN suspension appeals
Listing suspension threads accumulate every detail page revision, attachment, and Seller Central reply. Amazon compares prior copy to what you claim today for inauthentic, defective, used sold as new, restricted, safety, medical-style claims on the page, and trademark or copyright on the catalog. When early appeals ignore ASIN-specific evidence or you keep editing listings mid-review, investigators see drift, not a resolved suspension.
Generic appeal, wrong suspension lane
The notice demands proof for the specific allegation: condition, authenticity, restricted gating, IP on the listing, or safety. A one-size POA that could apply to any SKU rarely clears the suspension.
Reactive listing edits and mixed messages
Changing titles, bullets, or backend terms without a master plan contradicts earlier submissions and confuses the review history.
Evidence that does not match the cited claims
Invoices, labs, safety data, or rights letters must map to the exact claims Amazon flagged. Mismatched attachments extend denials.
ASA Compliance Group stabilizes the listing suspension thread, maps evidence to each ASIN claim, and runs submissions so enforcement reads as one coherent file.
What's included
ASIN and catalog suspensions turn on the notice Amazon sent, not a generic listing edit. We map evidence to the ASIN file, run appeals, and own follow-ups until the catalog is live or the path is closed.
Full listing and ASIN appeal handling across catalog enforcement lanes we accept.
There is no submission limit, no revision limit, and no follow-up limit within scope. If Amazon requires multiple cycles, we run multiple cycles until the case resolves or there is no viable review path left.
Diagnosis
- ASIN-level notice and catalog history review before the next appeal
- Review across account history, submissions, rejections, risk signals
- Case log stability check: contradictions, missing evidence, wrong placement
Evidence map
- Supplier, test, and authenticity proof mapped to the listing Amazon flagged
- Claims tied to artifacts, gaps identified and filled
Appeal package (Plan of Action / POA)
- Catalog POA tied to condition, inauthentic, safety, or IP-on-listing wording
- Supporting documentation set when needed (SOPs, logs, declarations)
Execution loop
- Listing appeals, follow-ups, and catalog edits sequenced so nothing fights prior messages
- Unlimited follow-ups and revisions within scope
- Account Health calls when needed
- Seller Support cases when needed
- Escalations when review stalls or loops
Routing
- Supplier, lab, and rights-owner coordination when the ASIN file needs external proof
- External coordination when needed: suppliers, labs, rights owners, regulators
Response within hours in most cases during active handling.
Amazon suspension lawyer or seller attorney? Appeals plus an in-house legal department
Many Amazon sellers search that when their seller account is suspended. We're a dedicated reinstatement and suspension appeal service with an in-house legal department for enforcement-facing work, formal letters (including non-infringement correspondence), patent and IP disputes, and escalations, plus we coordinate with your outside counsel when you retain one.
Most Amazon suspensions are policy enforcement issues, not courtroom matters. Seller Central appeals, Plan of Action submissions, and evidence-backed compliance responses are what move cases. A lawyer can't submit those for you; neither can a template. That's where we come in.
Our in-house legal team handles enforcement-facing scenarios every week: IP complaints, rights owner correspondence, trademark and patent disputes, formal letters (including non-infringement and opinion-style work where appropriate), and escalations that touch Amazon's brand registry and external departments. We build the compliance narrative, legal correspondence, and evidence package Amazon actually reviews.
When separate outside counsel is required (contract disputes, litigation, regulatory filings beyond Seller Central), we coordinate alongside it. We keep the Seller Central case log consistent, avoid contradictions, and build the compliance response around evidence Amazon can verify, aligned with both our legal department and any attorneys you retain.
Start with your case strategy. Send your Performance Notification and appeal history; we'll tell you whether a policy appeal path exists or if legal counsel should lead first.
Service lines
Services & how to choose a lane
Enforcement shows up on accounts, ASINs, verification threads, IP, and regulatory documentation. If your issue is entity and SIV sequencing, use the matching lane below so intake matches the notice.
Choosing among account, ASIN, verification, IP, or regulatory lanes? Open the full who-we-help guide · All service lanes on this page
Listing suspension reinstatement: FAQs
Suspended ASINs and listings: inauthentic, defective, restricted, safety, IP on catalog, variation families, and thread-disciplined POAs in Seller Central.
What is ASA Compliance Group?
ASA Compliance Group runs Amazon Sellers Appeal. On listing and ASIN suspensions, we map catalog evidence and Seller Central submissions to the exact enforcement language Amazon cited, with one team on the thread.
Can you reinstate a suspended ASIN or listing?
Yes, when the file matches Amazon’s notice and the right enforcement lane. We map the ASIN-level suspension, evidence, and submission sequence.
What listing suspension types do you handle?
Common lanes include inauthentic or counterfeit, defective or not as described, used sold as new, restricted or gated products, safety and compliance, medical or drug-style claims on the detail page, trademark or copyright on the catalog, and variation or parent-child issues that spread flags.
What causes listing-level suspensions?
Amazon cites specific policy lanes: condition and authenticity, restricted claims and gating, IP on the listing, unsafe or non-compliant positioning, incorrect categorization, and variation abuse that spreads enforcement across SKUs.
Do you handle variation and child ASIN issues?
Yes. We address bundle structure, parent-child relationships, and policy alignment across the catalog.
How is listing work different from full account suspension?
Listing cases focus on catalog compliance and ASIN evidence; account cases add identity, health, and account-wide enforcement threads.
How do I appeal an inauthentic Amazon suspension or counterfeit complaint?
Amazon usually expects supply chain documentation: invoices that meet Amazon’s format expectations, supplier verification, and detail page accuracy tied to the ASIN. We structure the Plan of Action so each claim maps to documents investigators can verify.
What is ASIN suppression versus listing suspension?
Sellers often say ASIN suppressed, listing removed, or detail page removed. Each still creates Performance Notifications and a cumulative thread. The reinstatement strategy is the same: align proof and copy to the exact reason code and language Amazon used.
What documents will you need?
Notices for the ASIN, prior appeals, invoices or compliance proof Amazon requested, and your listing content history where relevant.
Do you guarantee reinstatement?
No. Amazon decides. We deliver structured appeals and disciplined follow-ups.
How do I start?
Send your listing notices and thread history through the intake questionnaire. We reply with next steps.
What is a listing suspension versus a full Amazon account suspension?
Listing suspensions block specific ASINs or offers while your seller account may stay active. They still carry Performance Notifications, evidence demands, and a cumulative case thread, so detail page edits and appeals must stay consistent over time. Account suspensions add funds, conduct, health, and verification issues across the whole seller record.
If Amazon cited both IP and condition on the same ASIN, what do you address first?
We mirror the Performance Notification order and the evidence Amazon already referenced, then structure the POA so each allegation has proof without contradictions. Randomly prioritizing one lane while ignoring the other usually extends denials.
How do I appeal an Amazon listing suppressed or removed listing?
Send the Performance Notification, ASINs, and prior appeals. We map listing reinstatement evidence to Amazon’s exact wording, whether the issue is suppression, detail page removal, or full ASIN suspension.
My Amazon LOA was rejected: can you help?
Yes, when supplier documentation, brand authorization, and listing copy can be aligned. We structure invoices, letters of authorization, and the POA so Amazon sees consistent supplier proof for an authorization letter appeal.
What is an Amazon counterfeit appeal or inauthentic suspension on a listing?
Amazon expects traceable supply chain proof and listing accuracy tied to the ASIN. We build counterfeit complaint and inauthentic appeal files with invoices, supplier verification, and disciplined Seller Central follow-ups.
Can you help with an Amazon IP complaint appeal on a listing?
Yes, when the Performance Notification cites IP, trademark, or rights-owner enforcement on the catalog. We align supplier documentation, authorization letters, and listing copy with the POA Amazon reviews.
Next step: complete the case strategy intake at the top of this page. We reply with what we need and whether we can take your case.