ASA Compliance GroupAmazon Seller Account Reinstatement

Amazon seller suspension appeal services. We take full ownership of your case.

We handle Amazon seller suspension appeals from the first review through submissions, revisions and follow-ups. Send Amazon's message and any previous submissions for a case review and a clear next step.

Or Shamosh speaking at the European Seller Conference in Prague, March 2025
Or Shamosh, Founder of ASA Compliance Group
European Seller Conference. Prague, March 2025.
  • 5,500+ cases handled
  • 98% historical reinstatement rate
  • Since 2016

Last verified as of .

Amazon Sellers Appeal by Or Shamosh

Amazon Seller Account Deactivated? You’re in Expert Hands.

Founder-led enforcement expertise backed by executive leadership and specialist teams in Seller Central.

Founder, ASA Compliance Group · International speaker on Amazon enforcement and reinstatement

When your Amazon account or listings are suspended, every moment counts, and genuine expertise matters. Or Shamosh, founder of ASA Compliance Group, has spent over 10 years mastering the complexities of Amazon’s policies, compliance guidelines, and seller reinstatements. His LL.B. background informs how he reads Performance Notifications and frames compliance strategy; complex matters still run through ASA Compliance Group’s in-house legal department and outside counsel when required. He has led work across 5,500+ cases. His work spans seller account suspensions, listing appeals and compliance cases.

Or regularly shares his knowledge at seller conferences and webinars worldwide, including Prague March 2025, Sofia April 2025 and April 2026, Warsaw May 2026, with an upcoming UK appearance in October 2026. See conference stages below. Explore Media (webinars), read the restricted keywords guide on this page, or see client stories in Testimonials.

AmazonSellersAppeal is operated by ASA Compliance Group, with dedicated appeal, legal, IP, and compliance teams in Seller Central. Michael Gourin and Smadar Popovski, alongside Or, lead intake and case operations; specialist staff join when your Performance Notification requires it.

Or Shamosh, Founder and CEO, ASA Compliance Group, Amazon account reinstatement specialist

Or Shamosh · Founder & CEO

Why this matters
  • Your case log only gets one chance to stay consistent
  • Every submission is compared against what already exists
  • Wrong moves slow reinstatement or shut it down entirely
  • Expert judgment before anything is submitted
Michael Gourin, Chief Commercial Officer, ASA Compliance Group
Executive leadership

Michael Gourin

Chief Commercial Officer

Product, marketing, partner channels, case intake & service structure

Owns product positioning, marketing, partner channels, and intake so sellers enter the right service path with clear scope and the right facts.

Smadar Popovski, Chief Operating Officer, ASA Compliance Group
Executive leadership

Smadar Popovski

Chief Operating Officer

Appeal execution, Seller Central operations & case sequencing

Runs Performance Notification review, POA execution, Seller Central follow-ups, and escalations with disciplined sequencing.

Ready to reinstate your account with confidence? Get my case strategy

Service lines

Account suspension or one blocked ASIN?

An account suspension, blocked ASIN, business change, IP complaint or compliance request needs a different response. Our founder-led team reviews your existing case record, identifies the appropriate response route and manages the agreed work and follow-ups. Choose the service that matches your situation, or tell us what happened.

Not sure which service fits your Amazon seller issue? Open the full who-we-help guide · Suspension topics on this page

Proof & results

Reinstatement outcomes we fully managed. Structured submissions, correct routing, and a consistent case log.

Or Shamosh speaking to an audience at the European Seller Conference in Prague
Or Shamosh speaking at the European Seller Conference, Prague, March 2025.
Historical reinstatement rate
Managed cases
98%
Historical results from cases accepted and fully managed by ASA Compliance Group.
Cases handled
since 2016
5,500+
Account-level and ASIN-level enforcement across global marketplaces.
Speed
first reply
Within about an hour
First human reply within about an hour in most cases.
Scope
all included
End to end
Full strategy, full package, unlimited follow-ups and revisions within scope, calls, escalations, and internal routing when needed.
International speaker
conferences
Dozens of keynotes
Speaking at European Seller Conference, Amazing Days and MAD Conference.
Fit check
before engagement
Written strategy
Or Shamosh reviews your file personally. Eligible cases receive a written strategy and evidence priorities.

Last verified as of .

Client reviews

What sellers say about Amazon Sellers Appeal

Real names and quotes from clients we’ve helped through reinstatement. Every case has its own timeline and details.

See all reviews

Evidence

Real sellers. Real reinstatements. Each case required a different approach.

Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.

Maia“After four months deactivated on a variation issue, others said they couldn’t help. Or got my business, and my dreams, back.”

Nasir“Five years using Or. Very professional and quick on listings, account issues, and safety concerns.”

Nimrod“Sharp, smart, and reliable. If you’re thinking about working with him, you should go for it.”

Eliran“He gives you honest odds upfront, straight with you, even when it’s not what you wanted to hear.”

Fozia“Eight years selling on Amazon. Or fixed every issue. Calm when I was panicking, always a successful outcome.”

Paul“Shut down overnight. Months with another expert failed. Or got us back in the UK and Europe. Or is your man.”

6 client video stories

Watch all client videos

When you’re ready, get your case strategy below. We’ll tell you if we’re the right fit.

How we handle your case

We take full ownership of the agreed case work, from reviewing Amazon's message and the existing record through submissions, revisions and follow-ups.

  1. Review the case record

    We review the enforcement issue, account history, prior appeals and Amazon’s responses. For rejected Amazon seller appeals, we identify the missing evidence, reconcile the case log and choose the next appeal or escalation route.

  2. Prepare the response

    We prepare the response the case requires: requested records, evidence disputing a finding, or a Plan of Action where the issue and response route call for one. Each submission addresses the stated issue and stays consistent with the existing case record.

  3. Run the case

    We handle submissions, revisions, follow-ups, Account Health calls and escalations. Each response stays consistent with the case history. We coordinate with suppliers, laboratories, rights owners and the relevant specialist teams when the case requires it.

Full ownership, through resolution

Unlimited submissions, revisions and follow-ups within scope. One team manages account and ASIN enforcement, evidence and execution throughout your engagement. Priority handling is available when an Amazon deadline requires it.

We review Amazon's message and your case history, requesting essential missing records where needed. Once we can assess the case, we explain the recommended approach and fee for the proposed work.

Amazon seller appeals and legal support

For sellers seeking an Amazon suspension lawyer or seller attorney, our in-house legal team supports intellectual-property complaints, non-infringement correspondence and enforcement-facing legal work. We coordinate with your outside counsel where a dispute, litigation or regulatory filing requires it.

Explore legal support   ·   Explore regulatory support

Amazon Seller Account Reinstatement: FAQs

Clear, practical answers to common questions about Amazon seller suspensions, reinstatement appeals, timelines, documentation, and risk.

Why does Amazon suspend seller accounts?
Amazon suspends seller accounts when automated systems or investigators detect policy violations, performance risks, listing compliance issues, or intellectual-property disputes, often triggered by keywords, metrics, customer complaints, or rights-owner claims.
Does the type of suspension and where I am in the process matter?
Yes. Intellectual property, account health, condition complaints, funds holds, and regulatory issues are different enforcement lanes, with different evidence and urgency. Timeline matters too: the first Performance Notification is not the same as a case log after several failed appeals or bad outside help. We align strategy and documentation to your lane and your stage.
How can I get my suspended account reinstated?
Start with the Performance Notification, Account Health status and previous submissions. The response may require documents, evidence disputing an error, or a corrective Plan of Action where the issue and response route call for one. We assess the appropriate route and manage the agreed response and follow-ups. Amazon decides whether to reactivate the account.
How long does the reinstatement process take?
Timelines vary by enforcement queue and case complexity. We respond quickly during active handling; Amazon's internal review time depends on their process and the lane your case is in.
What is a Plan of Action (POA), and why is it important?
A Plan of Action explains an established problem, completed corrective actions and measures to prevent recurrence. It is appropriate where the issue and response route call for one, based on the facts and the position supported by the evidence. Some cases instead require specific documents or evidence disputing an error, so a POA is not the default for every restriction.
What if my first appeal is rejected?
Many cases start after rejection. We stabilize your case log, resolve contradictions, and rebuild the next submission with stronger documentation and a single consistent narrative.
Should I give up if I've been rejected, or if someone said my case is hopeless?
Many strong cases start after one or more rejections. Giving up leaves Amazon's last answer on the record. We first stabilize what is already in your case log, then rebuild proof and narrative so the next submission does not contradict prior messages. Reinstatement often comes down to a disciplined file. We treat your case log as the product Amazon is judging.
Do you have special contacts or insider access at Amazon?
No. We do not claim insider access, back-channel escalation, or special relationships inside Amazon. Reinstatement depends on Amazon's review of your documentation and the consistency of your case. We win with evidence, correct routing in Seller Central, and disciplined follow-up, matching the standard described in our proof section above.
Can you help with listing-level suspensions?
Yes. We handle account-level enforcement, ASIN-level issues, and listing appeals across the suspension types listed on this page.
Do you have legal, regulatory, and Amazon policy specialists?
ASA Compliance Group brings together Amazon seller attorneys, policy analysts, and compliance experts so IP, regulatory, and performance issues are addressed with the right expertise.
How can I prevent future suspensions?
Strong listing compliance, accurate detail pages, monitoring Account Health, and disciplined policy adherence reduce risk. We help you strengthen operations after reinstatement.
What sets your service apart?
Founder-led case handling since 2016, experience across 5,500+ cases, and a strategy built around your case record and the evidence the issue requires.
How do I start the process?
Use the contact form below to send Amazon's relevant message, any previous submissions and a short explanation of what you need help with. We reply with the next step or the records needed to assess the case. For a planned Amazon seller business change without an Amazon message, use our migration and verification questionnaire.
Do you submit the appeal for me?
Yes. We take full ownership of preparing and managing your appeals, submissions, and follow-ups. We coordinate every step with you and keep the evidence and case strategy consistent from start to finish.

Next step: send Amazon's relevant message and your case history below. We will tell you the next step or which records we need.

Contact Amazon Sellers Appeal

Send Amazon's message, any previous submissions and a short explanation of what you need help with. We will review the available information and tell you the next step or which records we need.

Paste Amazon's relevant message and any previous submissions. We reply within about an hour with next steps in most cases.

Include the message relevant to your issue, such as a Performance Notification, verification request, compliance request or catalog error. Paste the exact wording and any previous submissions or Amazon replies.

Planning to buy an Amazon seller business or change its registered company? Use our migration and verification questionnaire, even if Amazon has not sent you a message.

Include:

  • Amazon's relevant message or exact error
  • Any previous submissions, including appeals or Plans of Action
  • Amazon's replies or document requests
  • A short timeline and the outcome you need
For the fastest start, include: Amazon's relevant message, any previous submissions, its replies and a short timeline.

Paste Amazon's relevant message, any previous submissions and its replies.

Verbatim paste is ideal. The more complete this box, the better.

In your own words: timeline, what changed, and what you want help with.

Short notes are fine. More context helps us reply with useful next steps.

We review every case personally before taking it on.

From the Amazon Sellers Appeal blog

Seller appeals, explained.

Practical guides to Amazon seller appeals, Account Health and listing compliance.

Also review Account Health violations and restricted listing keywords and claims when they match your notice.

Intellectual property, account health, product condition and regulatory compliance require different evidence. The appeal needs to address the issue Amazon cited and stay consistent with the existing Seller Central record.

Suspension and deactivation types we handle

Enforcement shows up in different lanes: IP, policy, performance, health, compliance. Most sellers fail by using the wrong lane or contradicting their own case log. We map your Performance Notification to the right lane and run the right submission sequence.

Each topic below links to a focused article. For keyword-level risk on this page, see the restricted keywords guide.

Expert content

Our Media

Expert webinars on Amazon suspension and reinstatement. Deep dives on IP, policy, and compliance. Play inline or on YouTube.

Use arrows or the dots to jump to any webinar.

View all webinars

    For the fastest start, include: Amazon's relevant message, any previous submissions, its replies and a short timeline.

    Verbatim paste is ideal. The more complete this box, the better.

    In your own words: what changed, what you tried, what you need. More context helps us reply with useful next steps.

    Every case is personally reviewed before we take it on.