ASA Compliance Group • Amazon Seller Account Reinstatement • Since 2016

Is your Amazon seller account suspended? We take over the case end to end.

No templates. No guesswork. Full handling in Seller Central: enforcement diagnosis through submission and escalation.

The problem Every day offline costs revenue, rank, and inventory, and enforcement lanes read differently.
Why appeals fail Wrong routing, thin evidence, and contradictory follow-ups poison the case log.
What we do Real Plan of Action, evidence mapped to Amazon’s notice, disciplined follow-ups on the merits.

Start your case review See proof & stats

Or Shamosh on stage at the European Seller Conference, Prague, March 2025, speaking to an audience about Amazon enforcement and reinstatement — I speak about enforcement; I run appeals in Seller Central every day.

What happens when we take over

Clear roles: you submit intake, we run execution end to end

YOU Submit intake with your Performance Notification, prior appeals, and key details

WE Map your case log and every prior submission

WE Identify the enforcement trigger and proof gaps

WE Fix root cause and build verifiable evidence

WE Submit, call Amazon, follow up, and escalate

WE Keep one controlled narrative until Amazon decides

YOU Reinstated: account/listing active!

5,200+ cases handled
98% historical reinstatement rate (scoped)
Since 2016
98% figure independently reviewed by a third-party verifier (publicly traded)

ASA Compliance Group operates Amazon Sellers Appeal: attorneys, analysts, and compliance specialists who own enforcement cases in Seller Central from diagnosis through escalation. We build the compliance file Amazon’s teams evaluate.

Service lines

Services & how to choose a lane

Enforcement shows up on accounts, ASINs, verification threads, IP, and regulatory documentation. If your issue is entity and SIV sequencing, use the matching lane below so intake matches the notice.

Choosing among account, ASIN, verification, IP, or regulatory lanes? Open the full who-we-help guide · Suspension topics on this page

Account reinstatement

Amazon seller account reinstatement services for suspensions and deactivations: funds on hold, code of conduct, review manipulation, Section 3, related accounts, ODR and Account Health. Professional POA, appeal-denied recovery, one disciplined Seller Central thread.

Funds reserve or disbursement holds tied to enforcement and account health
Code of conduct, Business Solutions Agreement, and manipulation-style notices
One disciplined narrative across Account Health, appeals, and escalations

Open service page

Listing reinstatement

Listing reinstatement services and ASIN suspension appeals: inauthentic, defective, used sold as new, restricted, safety, IP complaint on listing, detail-page health claims. POA, invoices, labs, rights docs mapped to the Performance Notification.

Condition, authenticity, and restricted-product allegations on specific ASINs
Invoices, labs, authorization, and rights documentation for what Amazon cited
No reactive listing edits that contradict your cumulative case log

Open service page

Migration & verification

Amazon seller migration and SIV help: change legal entity, bank or tax updates, ownership transfer, seller identity verification failed. Sequenced Seller Central updates to avoid payment holds and suspension risk.

Documentation packs aligned to current verification and reinstatement requests
Legal entity, payments, tax, address, and Brand Registry kept consistent
Fewer contradictory snapshots that extend SIV or escalate to suspension

Open service page

Legal support

Legal-adjacent Amazon suspension support: non-infringement letters, trademark and patent complaints, rights-owner enforcement, counterfeit and inauthentic IP threads. In-house legal drafting plus Seller Central POAs and exhibits, coordinated with outside counsel.

Non-infringement and formal correspondence aligned with appeal attachments
Trademark, copyright, and patent threads kept consistent in Seller Central
POAs and exhibits that match counsel-reviewed facts, not improvised replies

Open service page

Regulatory support

Regulatory reinstatement services: FDA supplement and cosmetic suspensions, EPA pesticide and antimicrobial flags, FTC claim substantiation, device language when cited, restricted products and safety. COAs, SDS, registrations, labels, and POAs tied to the notice.

COAs, SDS, EPA or state registrations, and supplier proof by ASIN family
Claims, categories, and packaging corrected before the next POA lands
Every regulatory POA statement mapped to documentation investigators expect

Open service page

Start your case review

How we execute

Real ownership in Seller Central

You get a compliance response Amazon can approve and execution that does not damage your case log.

Diagnose & route

Enforcement diagnosis, Account Health calls, and correct routing so your file lands in the queue that can act on it.

Map evidence

Evidence mapping tied to the Performance Notification and what Amazon already quoted from your prior submissions.

Submit & escalate

Follow-ups, submissions, and escalations in the right lanes without messages that contradict your case log.

One controlled file

We control what goes in and where it goes, whether you are suspended, deactivated, or on hold.

Full case ownership (not a POA template or one-off letter). Wrong submissions and wrong queues delay most reinstatements; we run the full sequence so investigators see one coherent story.

Case history control

One narrative. One evidence map. Controlled execution across submissions, follow-ups, calls, and escalations.

What to send with your message. The same checklist appears next to the contact form.

If Amazon already denied your appeal, send us the thread before you send another message. We stabilize your case log first, then build the next appeal.

What we guarantee: Full ownership, disciplined Seller Central execution, and a candid fit check before you commit to full service.

Next: what's really triggering suspensions ↓

What's Really Getting Amazon Sellers Suspended

Enforcement shows up in different lanes: intellectual property, account health, product condition, performance metrics, compliance, and more. The right fix depends on which lane you are in and what Amazon already has on file.

One widespread silent trigger is listing language: high-risk keywords in titles, bullets, A+ content, and backend search terms. One word can trip automated enforcement before you see it coming.

When that happens, we map the listing and backend terms to the Performance Notification, remove or reframe what Amazon flagged, and rebuild the file so the next submission matches the case log.

Built from 10+ years of reinstatement work. Trusted by 5,200+ sellers.

Read the restricted keywords section on this page, then the full keyword reference on the site if you need depth.

01. Listing language

Claims, keywords, and classifications must match Amazon policy. Seemingly harmless wording can trigger bots and investigators.

We align copy to the Performance Notification and rebuild the listing file so the next submission matches what Amazon already has on record.

02. Hidden exposure

Backend search terms and A+ modules carry the same risk as your title, often where sellers least expect enforcement.

We audit backend and A+ against the notice and remove or reframe what enforcement flagged, before the next submission.

03. Escalation path

Once enforcement starts, your case log matters. We stabilize language and documentation before the next submission.

We sequence follow-ups and escalations so the case log stays one story; no contradictory “fixes” added mid-thread.

Start your case review

Next: restricted keywords guide ↓

Prevention

Amazon Restricted Keywords (2026): Words That Can Get Your Listing Suspended

Operational guide on amazonsellersappeal.com: high-risk wording across titles, bullets, description, A+, image text, backend search terms, inserts, and review language, with category-by-category examples. For education only; not legal advice.

Start your case review Open the full keyword guide

Next: ASA leadership & Or Shamosh ↓

ASA Compliance Group

Amazon Seller Account Deactivated? You’re in Expert Hands.

Founder-led enforcement expertise backed by executive leadership and specialist teams in Seller Central.

Founder, ASA Compliance Group · International speaker on Amazon enforcement and reinstatement

When your Amazon account or listings are suspended, every moment counts, and genuine expertise matters. Or Shamosh, founder of ASA Compliance Group, has spent over 10 years mastering the complexities of Amazon’s policies, compliance guidelines, and seller reinstatements. He’s personally led over 5,200 successful reinstatements, achieving a 98% success rate.

Or regularly shares his knowledge at seller conferences and webinars worldwide, including Prague March 2025, Sofia April 2025 and April 2026, Warsaw May 2026, and the UK October 2026. See conference stages below. Explore Media (webinars), read the restricted keywords guide on this page, or see client stories in Testimonials.

ASA Compliance Group backs Amazon Sellers Appeal with dedicated appeal, legal, IP, and compliance teams in Seller Central. Michael Gourin and Smadar Popovski, alongside Or, lead intake and case operations; specialist staff join when your notice requires it.

Or Shamosh · Founder & CEO

Why this matters

Your case log only gets one chance to stay consistent
Every submission is compared against what already exists
Wrong moves slow reinstatement or shut it down entirely
Expert judgment before anything is submitted

Executive leadership

Michael Gourin

Chief Commercial Officer

Product, marketing, partner channels, case intake & service structure

Owns product positioning, marketing, partner channels, and intake so sellers enter the right service path with clear scope and the right facts.

Executive leadership

Smadar Popovski

Chief Operating Officer

Appeal execution, Seller Central operations & case sequencing

Runs Performance Notification review, POA execution, Seller Central follow-ups, and escalations with disciplined sequencing.

Ready to reinstate your account with confidence? Start your case review

Next: Or’s speaking & industry events ↓

Speaking and industry events

Conference stages where Or presents on Amazon enforcement, compliance, and reinstatement.

Proof & results

Real reinstatement numbers for Amazon sellers, scoped. Response within hours in most cases during active handling. Data verified as of April 5, 2026.

We start with a candid read on your case so you know the plan before you invest in full service.

We do not rely on internal contacts at Amazon. Reinstatement comes from structured submissions, correct routing, and a case log that stays consistent from first message through resolution.

Illustration: Amazon Sellers Appeal shield with secure case handling and ASA branding

Historical reinstatement rate

details below

98%

Across cases we accepted and fully managed (prepared the compliance response and ran follow-ups). The 98% figure was independently reviewed by a third-party verifier (publicly traded).

Cases handled

since 2016

5,200+

Account-level and ASIN-level enforcement across global marketplaces.

Speed

active handling

Within hours

Response within hours in most cases during active handling. Review timelines vary by queue and issue type.

Scope

all included

End to end

Full strategy, full package, unlimited follow-ups and revisions within scope, calls, escalations, and internal routing when needed.

International speaker

conferences

European Seller Conference · Amazing Days · MAD Conference · AMA Fest UK

Sessions and keynotes on Amazon enforcement and reinstatement in Prague, Sofia, Warsaw, and the UK.

98% details

98% historical reinstatement rate: what it means

98% is a historical reinstatement rate across 5,200+ cases where we prepared the compliance response and ran the case through follow-ups. Success means reinstatement. This metric was independently reviewed by a third-party verifier (publicly traded).

We focus on what Amazon’s reviewers evaluate: a complete compliance response and consistent execution across your full case log, so nothing in the file works against you.

Start your case review

Next: case snapshots ↓

Case snapshots

How seller cases turn around

Short before-and-after views so you can see what “stuck” looks like and what changed. The wide card is a typical pattern we see across many files (not one named seller). The three smaller cards are client snapshots with real names from reviews on this page. Amazon decides every reinstatement; timelines are examples, not promises.

Typical pattern

When the Seller Central thread contradicts itself

Composite of common account-suspension threads before we take the file

Situation

Three failed appeals; account inactive two weeks; contradictory messages in the case log.

Outcome

Reinstated within 48 hours of our taking the file.

Client snapshot

Pesticide / antimicrobial listing

Named client · same story in reviews below

Situation

Seller fought alone for a month, no results.

Outcome

Reached out Friday; listings live again same day.

Client snapshot

After other firms failed

Named client · same story in reviews below

Situation

Two other firms failed; five to six weeks lost.

Outcome

Reinstated in under 48 hours.

Client snapshot

Account deactivated

Named client · same story in reviews below

Situation

Four failed attempts, 6+ weeks suspended, then fully deactivated.

Outcome

Reactivated in 3 days.

For full quotes and context, open client reviews next.

Start your case review

Next: what sellers say ↓

Client reviews

What sellers say about Amazon Sellers Appeal

Real names and quotes from clients we’ve helped through reinstatement. Every case has its own timeline and details.

“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”

Alex HuditanReview inserts / feedback

“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”

Junaid JanAccount suspended

“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”

Dalton McMullenOther firms failed

“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”

Duy NguyenPesticide / antimicrobial

“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”

Joel KimCustomer complaints / listing

“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”

Maor GabayHijacker

“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”

Rick RobinsonLaunch giveaways

“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”

Edward KarpilovProduct reinstatement

“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”

Bar NissimHijacker

“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”

YaaritPolicy, listing reinstatement

“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”

Martin YordanovPatent infringement

“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”

Siddique KhanDesign patent

“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”

Shaun TanPatent infringement

“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”

Moshik CohenAccount review

“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”

Raziel PamTrademark infringement (false)

“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”

George LinPatent complaint

“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”

Fozia KhanAdult flag (incorrect)

“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”

Tessa Van EmmerikAccount

“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”

Martin SundbergPesticide tag (incorrect)

Use arrows or the dots to jump to any testimonial. Video testimonials below.

Next: videos and what to listen for ↓

Evidence

Real sellers. Real reinstatements. Each case required a different approach.

Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.

Maia“After four months deactivated on a variation issue, others said they couldn’t help. Or got my business, and my dreams, back.”

Nasir“Five years using Or. Very professional and quick on listings, account issues, and safety concerns.”

Nimrod“Sharp, smart, and reliable. If you’re thinking about working with him, you should go for it.”

Eliran“He gives you honest odds upfront, straight with you, even when it’s not what you wanted to hear.”

Fozia“Eight years selling on Amazon. Or fixed every issue. Calm when I was panicking, always a successful outcome.”

Paul“Shut down overnight. Months with another expert failed. Or got us back in the UK and Europe. Or is your man.”

6 client video stories

When you’re ready, start your case review below. We’ll tell you if we’re the right fit.

Start your case review

Next: expert webinars ↓

Expert content

Our Media

Expert webinars on Amazon suspension and reinstatement. Deep dives on IP, policy, and compliance. Play inline or on YouTube.

Use arrows or the dots to jump to any webinar.

Start your case review

Next: why Amazon reinstates ↓

How we execute your appeal and Plan of Action in Seller Central

When the risk is resolved and every claim is backed with proof, reinstatement follows. We run the full process (not a template) from the Performance Notification through submission, follow-ups, and escalation, so your submission meets Amazon’s bar for evidence and consistency.

What we do with your Plan of Action

Your POA is the compliance package Amazon reads in Seller Central. We draft and iterate it against your enforcement notice and case history, not a generic letter. Every section is tied to evidence they can verify.

Where sellers usually break is inconsistent follow-ups. We control the sequence from first submission onward so the case log tells one story.

We isolate the root cause

We derive the trigger from the Performance Notification and account history, not a guess, so Amazon sees a cause that matches the file.

We document corrective work

We capture what you fixed, with timestamps and proof Amazon accepts, tied straight into the appeal.

We install preventive controls

Specific, measurable controls, not boilerplate SOPs, so Amazon sees the risk staying down.

We map evidence to every claim

Claims tie to invoices, logs, labs, rights-owner letters, or whatever proves the fix is real in Amazon’s review.

Case history control, where most sellers lose

Even a strong plan fails when follow-ups, calls, and escalation attempts introduce new wording, new facts, or contradictions. ASA Compliance Group keeps your case log consistent from the first submission onward.

This is where most appeals break. We control the entire sequence from the first submission onward.

Next: why DIY appeals fail in the same thread ↓

Seller Central reality

Why Amazon keeps rejecting DIY appeals in the same thread

Your case log is cumulative. Investigators do not treat each message as a fresh start: they compare what you said in Seller Central, what you attached, and what the Performance Notification actually alleged. When the first submission is thin, in the wrong queue, or misaligned to the notice, every follow-up risks adding new facts or softer wording that conflicts with what is already on file.

Thin file, wrong path, or generic POA

Evidence does not match the notice, controls are vague, or the appeal lands where Amazon cannot approve it. Nothing in the thread yet proves the enforcement issue is fully addressed.

Follow-ups that rewrite the story

You answer Amazon or Seller Support and try to clarify. New timelines, new claims, or friendlier wording stack on top of the first submission. The thread gets longer, not cleaner.

Contradictions Amazon can quote

Inconsistency reads as risk. If Message 3 does not match Message 1, Amazon does not guess which version is true. They deny and point to your own words.

ASA Compliance Group breaks the loop by stabilizing what is already in the thread, aligning proof to the Performance Notification, and then running disciplined submissions so the case log tells one story with one owner. No more one-off messages that contradict prior appeals.

Start your case review

Before we take your case: case review for Amazon sellers Complimentary (no cost)

We map your enforcement lane, whether this is a first notice or a bruised thread, and we read your full appeal history before we commit. No case is taken just because a form was filled.

Case intake

What we pull from Seller Central

We reconstruct the thread from the Performance Notification and the case log, not from memory.

Performance Notification text (exact language from Seller Central)
Every appeal and Plan of Action you already submitted
Every rejection or request for more information from Amazon
Your Seller Central case log and case IDs
Your timeline: what changed, what triggered, what you tried

After review

What you can act on

Concrete answers on risk, lanes, and what to stop doing in the thread.

Why Amazon rejected your last appeal and what is still missing
Contradictions in the case log and what to stop doing now
What must never be submitted again
What Amazon is really evaluating (not typical seller assumptions)
Required documents vs. what cannot be substituted
Viable path: appeal lane, escalation, or no path
Appealability and realistic reinstatement odds
Fastest reinstatement path for your stage

That is how you avoid wasted cycles and shorten time to reinstatement.

Whether you stay DIY or move to full ownership, clarity matters. Only one path gives you case ownership, evidence mapping, and unlimited follow-ups. We’re not asking you to say yes or no today; we’re asking you to make an informed decision. Send your Performance Notification and appeal history; we’ll tell you which path is viable.

Then we give you the full strategy.

Most sellers want us to execute it end-to-end (execution is the hard part), but you get the plan either way.

Start your case review

What full-service reinstatement covers

Most sellers try to handle enforcement themselves and hit a rejection loop. We take over the entire case: diagnosis, documentation, submissions, and follow-ups, not a single document.

We don't quote a number before we've reviewed your case. Every suspension is different; the case review tells us what's viable and what we'd need to do. Then we give you a clear investment and path.

Professional reinstatement through Amazon Sellers Appeal can look costly if you treat it like a single appeal letter. It pays for itself when you weigh the revenue, rank, and time you protect by avoiding months of trial and error.

One-off document vs full case ownership

Category	Document	Full case service Recommended
Submissions	One submission, then wait	Unlimited follow-ups and revisions within scope
Context	Limited context	Enforcement diagnosis and strategy first
Follow-up loop	Seller runs the follow-up loop	We run calls, escalations, and internal routing
Evidence	Not included	Evidence mapping + document coordination
Risk	Risk increases with each inconsistent attempt	Case log stays consistent from first submission onward

No submission limits. No revision limits. No “that's out of scope” when Amazon asks for more. You're paying for ownership, disciplined execution, and a faster path to resolution, not a nicer-sounding letter alone.

Compared to DIY or one-off documents, full case ownership reduces risk in the case log, saves weeks of trial-and-error, and keeps one team controlling the submission sequence.

Start your case review

What's included

Most sellers try to handle enforcement themselves and hit a rejection loop. We take over the entire case, so you’re hiring full ownership, not generic ticket support. Coverage runs from first submission through resolution, account and ASIN level.

This is full case handling, not a one-off POA PDF. Scope and investment align to what your enforcement lane requires.

There is no submission limit, no revision limit, and no follow-up limit within scope. If Amazon requires multiple cycles, we run multiple cycles until the case resolves or there is no viable review path left.

Diagnosis

Full strategy and enforcement logic diagnosis
Review across account history, submissions, rejections, risk signals
Case log stability check: contradictions, missing evidence, wrong placement

Evidence map

Evidence mapping and document coordination
Claims tied to artifacts, gaps identified and filled

Appeal package (Plan of Action / POA)

Root cause, corrective actions, preventive controls, evidence references (Seller Central ready)
Supporting documentation set when needed (SOPs, logs, declarations)

Execution loop

What goes where in Seller Central and what not to submit
Unlimited follow-ups and revisions within scope
Account Health calls when needed
Seller Support cases when needed
Escalations when review stalls or loops

Routing

Internal routing when needed: policy, compliance, product safety, payments, seller performance, legal-facing channels when applicable
External coordination when needed: suppliers, labs, rights owners, regulators

Response within hours in most cases during active handling.

Start your case review

Suspension and deactivation types we handle

Enforcement shows up in different lanes: IP, policy, performance, health, compliance. Most sellers fail by using the wrong lane or contradicting their own case log. We map your notice to the right lane and run the right submission sequence.

Each topic below links to a focused article. For keyword-level risk on this page, see the restricted keywords guide.

Intellectual Property

Regulatory Standards

Account Health

Condition Complaints

Operations & Fulfillment

Start your case review

Amazon suspension lawyer or seller attorney? Appeals plus an in-house legal department

Many Amazon sellers search that when their seller account is suspended. We're a dedicated reinstatement and suspension appeal service with an in-house legal department for enforcement-facing work, formal letters (including non-infringement correspondence), patent and IP disputes, and escalations, plus we coordinate with your outside counsel when you retain one.

Most Amazon suspensions are policy enforcement issues, not courtroom matters. Seller Central appeals, Plan of Action submissions, and evidence-backed compliance responses are what move cases. A lawyer can't submit those for you; neither can a template. That's where we come in.

Our in-house legal team handles enforcement-facing scenarios every week: IP complaints, rights owner correspondence, trademark and patent disputes, formal letters (including non-infringement and opinion-style work where appropriate), and escalations that touch Amazon's brand registry and external departments. We build the compliance narrative, legal correspondence, and evidence package Amazon actually reviews.

When separate outside counsel is required (contract disputes, litigation, regulatory filings beyond Seller Central), we coordinate alongside it. We keep the Seller Central case log consistent, avoid contradictions, and build the compliance response around evidence Amazon can verify, aligned with both our legal department and any attorneys you retain.

Start with a case review. Send your Performance Notification and appeal history; we'll tell you whether a policy appeal path exists or if legal counsel should lead first.

Start your case review

Amazon Seller Account Reinstatement: FAQs

Clear, practical answers to common questions about Amazon seller suspensions, reinstatement appeals, timelines, documentation, and risk.

Browse the full FAQ library. All topics, search, and categories beyond this section.

What does the 98% reinstatement rate mean, and was it verified?

It is a historical reinstatement rate across cases where we prepared the compliance response and ran the case through follow-ups. It reflects cases we accepted and fully managed. The metric was independently reviewed by a third-party verifier (publicly traded). We focus on building the file and execution Amazon’s teams evaluate.

Why does Amazon suspend seller accounts?

Amazon suspends seller accounts when automated systems or investigators detect policy violations, performance risks, listing compliance issues, or intellectual-property disputes, often triggered by keywords, metrics, customer complaints, or rights-owner claims.

Does the type of suspension and where I am in the process matter?

Yes. Intellectual property, account health, condition complaints, funds holds, and regulatory issues are different enforcement lanes, with different evidence and urgency. Timeline matters too: the first Performance Notification is not the same as a case log after several failed appeals or bad outside help. We align strategy and documentation to your lane and your stage.

How can I get my suspended account reinstated?

You need a clear root-cause analysis, a Plan of Action backed by evidence, correct submission in Seller Central, and disciplined follow-up. ASA Compliance Group handles that process end-to-end for sellers worldwide.

How long does the reinstatement process take?

Timelines vary by enforcement queue and case complexity. We respond quickly during active handling; Amazon's internal review time depends on their process and the lane your case is in.

What is a Plan of Action (POA), and why is it important?

A Plan of Action is your written response explaining root cause, corrective actions, and preventive measures. It is how Amazon evaluates whether the risk behind the suspension has been resolved.

What if my first appeal is rejected?

Many cases start after rejection. We stabilize your case log, resolve contradictions, and rebuild the next submission with stronger documentation and a single consistent narrative.

Should I give up if I've been rejected, or if someone said my case is hopeless?

Many strong cases start after one or more rejections. Giving up leaves Amazon's last answer on the record. We first stabilize what is already in your case log, then rebuild proof and narrative so the next submission does not contradict prior messages. Reinstatement often comes down to a disciplined file. We treat your case log as the product Amazon is judging.

Do you have special contacts or insider access at Amazon?

No. We do not claim insider access, back-channel escalation, or special relationships inside Amazon. Reinstatement depends on Amazon's review of your documentation and the consistency of your case. We win with evidence, correct routing in Seller Central, and disciplined follow-up, matching the standard described in our proof section above.

Can you help with listing-level suspensions?

Yes. We handle account-level enforcement, ASIN-level issues, and listing appeals across the suspension types listed on this page.

Do you have legal, regulatory, and Amazon policy specialists?

ASA Compliance Group brings together Amazon seller attorneys, policy analysts, and compliance experts so IP, regulatory, and performance issues are addressed with the right expertise.

How can I prevent future suspensions?

Strong listing compliance, accurate detail pages, monitoring Account Health, and disciplined policy adherence reduce risk. We help you strengthen operations after reinstatement.

What sets your service apart?

ASA Compliance Group: founder-led work since 2016, 5,200+ cases, a 98% historical reinstatement rate where we ran the compliance response (scoped), and strategy built for your Performance Notification, not generic templates.

How do I start the process?

Use the contact form below to start your case review: include your Performance Notification and case details. We reply with next steps and what we need to assess fit and your reinstatement path.

Do you submit the appeal for me?

We prepare appeals and guide precise submission in Seller Central so messaging stays consistent with your case log and Amazon's expectations.

Next step: send your Performance Notification and appeal history below. We'll tell you what we need and whether your account is appealable.

Start your case review

Contact Amazon Sellers Appeal

Send your case details. We’ll review and tell you if reinstatement is viable.

Required: Performance Notification text and a short summary of what you already sent. Optional: phone, attachments as your process allows. We reply with what we need next.

Send your Performance Notification from Seller Central and your appeal history. We reply in writing with what we need and whether we can take your case.

Whether you want the fastest credible review or hands-on strategy, send what you have. If you were burned by templates or ghosting before, say so. We tell you what is viable before you pay for full service, not after.

Fastest ways to reach us:

Led by Or Shamosh, over 10 years in compliance & reinstatement. We're part of the ASA Compliance Group, dedicated to protecting Amazon businesses through proactive strategies, expert appeals, and ongoing guidance.

See proof & stats

Paste your Performance Notification and appeal history. We reply within hours with next steps.

Performance Notification = the suspension email from Seller Central that cites the policy and tells you your account is suspended. Paste the exact text.

Include:

Performance Notification (exact text from Seller Central)
Every appeal and POA you submitted
Every rejection or request for more from Amazon
Short timeline: what changed, what you tried

Name

Phone (optional)

Suspension type

For the fastest start, include: Performance Notification (exact text from Seller Central), every appeal and POA you submitted, every rejection from Amazon, and your timeline.

Paste from Amazon

Performance Notification (exact text), each appeal or POA you sent, and each rejection or follow-up from Amazon.

Verbatim paste is ideal. The more complete this box, the better.

Your explanation

In your own words: timeline, what changed, and what you want help with.

Short notes are fine. More context helps us reply with useful next steps.

We review every case personally before taking it on.

Is your Amazon seller account suspended? We take over the case end to end.

Account reinstatement

Listing reinstatement

Migration & verification

Legal support

Regulatory support

Diagnose & route

Map evidence

Submit & escalate

One controlled file

01. Listing language

02. Hidden exposure

03. Escalation path

Michael Gourin

Smadar Popovski

98% historical reinstatement rate: what it means

IP Suspension Deep Dive

Section 3 Explained

Related Accounts Appeal

10X5 Hack Series

Building Compliance Teams for Amazon

Review Manipulation

Protect Your Amazon Business from Suspensions

Black Hat Sellers and Keyword Injections

Prevent Amazon Account Suspensions

Black-Hat Tactics and Anti-Competitive Threats

Avoid Costly Amazon Suspensions

Keyword Pitfalls: Stop Suspensions Before They Start

Mastering Amazon Compliance and Growth

Keyword Misclassifications and Amazon Suspensions

E-Commerce Hacks for Amazon Sellers

Mastering Amazon Compliance in 2024

Sermondo Talks: ASA Compliance Group

What Makes ASA Compliance Group Different

Amazon Appeal Plan of Action

Expert session: Amazon seller reinstatement

Live: Amazon seller strategies

What we do with your Plan of Action

What we pull from Seller Central

What you can act on

One-off document vs full case ownership

Diagnosis

Evidence map

Appeal package (Plan of Action / POA)

Execution loop

Routing

Intellectual Property

Regulatory Standards

Account Health

Condition Complaints

Operations & Fulfillment