05. Case history control
One narrative. One evidence map. Controlled execution across submissions, follow-ups, calls, and escalations.
ASA Compliance Group
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Legal suspension & IP enforcement support
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Since 2016
In-house legal department · Non-infringement & IP enforcement
Searching for an Amazon suspension lawyer? Legal-backed Seller Central appeals with in-house counsel.
Rights-owner complaint on file and Seller Central drifting from your legal position? We pair non-infringement letters with disciplined POAs, exhibits, and follow-ups.
Amazon suspension lawyer support without losing Seller Central execution: in-house legal correspondence plus POAs, exhibits, and escalations aligned to your IP record, coordinated with outside counsel when you retain one.
- The stakes Listings or accounts stay restricted while counsel letters and Seller Central messages tell different stories.
- Consistency POAs and attachments must match non-infringement and counsel-approved positions.
- Execution Follow-ups, escalations, and tickets without language that undercuts your IP story.
A real person reads your case and replies within about an hour.
Built for Seller Central enforcement cases where IP, rights-owner, or legal correspondence must stay aligned with the appeal thread.
What happens when we take over
Clear roles: you submit intake, we run execution end to end
YOU Submit intake with your Performance Notification, prior appeals, and key details
WE Map your case log and all prior submissions
WE Identify the enforcement trigger Amazon flagged
WE Fix the issue with proof Amazon can verify
WE Lock controls so the same failure doesn’t repeat
WE Tie claims to documentation and artifacts
WE Submit, call Amazon, follow up, and escalate
GOAL Selling privileges reinstated where Amazon approves
- Since 2016 · Amazon reinstatement specialists
- 5,200+ documented cases
- 98% scoped historical reinstatement rate
- Full Seller Central handling for cases we accept
Submit the intake form with your Performance Notification, the full Seller Central thread, rights-owner or counsel correspondence if any, and other context we should see. We reply with next steps within hours in most cases during active handling.
Full service: in-house legal correspondence plus disciplined POAs, exhibits, and follow-ups in Seller Central, aligned with counsel when you retain one.
ASA Compliance Group runs Amazon suspension appeals in Seller Central with an in-house legal department for non-infringement and opinion-style letters, trademark, copyright, and patent disputes, and authenticity enforcement. We coordinate with your outside attorneys when multiple tracks are in play.
Legal-backed enforcement
ASA Compliance Group includes an in-house legal department for non-infringement letters, rights-owner correspondence, and trademark, copyright, and patent disputes, paired with disciplined Seller Central POAs, exhibits, and follow-ups.
Not a general law firm for unrelated matters. We coordinate with your outside counsel when separate representation is required.
Legal file intake
Send the IP thread. We align Seller Central with your position.
Four short steps. We read the thread and email back within about an hour with how appeals should match your IP record.
Questionnaire
If the questionnaire does not appear, try a hard refresh. This page has no other contact form or messaging links. Intake is through the questionnaire only.
What happens after you submit
- Your case enters active review immediately.
- You’ll receive a review email within about one hour.
- If your case is eligible, we deliver a written case strategy: research, analysis, and the planned path for your appeal, so you see exactly what we would do.
What you’ll see next
After review, eligible cases move into structured file work.
You’ll receive a full strategy breakdown tied to your Performance Notification and timeline: what we think is driving the enforcement, what we would argue, what evidence matters, and how we would execute in Seller Central.
That lets you judge the approach and fit before moving to a full engagement or a ready-to-submit package.
Or Shamosh · Founder & CEO
Reviews intakes personally before we take a case on. IP-facing Seller Central work with an in-house legal department.
Send what you have. If counsel and Seller Central messages already disagree, say so. We’ll align the appeal lane before the next upload.
Proof & results
IP, rights-owner, and non-infringement threads where formal documentation and Seller Central appeals stayed aligned. Verified as of .
Historical reinstatement rate
independently verified
98%
Reinstatement rate on cases we accepted and fully managed. Independently reviewed by a third-party verifier (publicly traded).
Cases handled
since 2016
5,200+
Account-level and ASIN-level enforcement across global marketplaces.
Speed
active handling
Within hours
Response within hours in most cases during active handling. Review timelines vary by queue and issue type.
Scope
all included
End to end
Full strategy, full package, unlimited follow-ups and revisions within scope, calls, escalations, and internal routing when needed.
International speaker
conferences
Dozens of keynotes
Keynote speaker at seller conferences worldwide, including European Seller Conference, Amazing Days, MAD Conference, and AMA Fest UK. Prague, Sofia, Warsaw, the UK, and more.
Legal alignment
one record
Counsel-ready
Formal letters, non-infringement positions, and POAs stay aligned with your IP story and any outside counsel you retain.
Amazon suspension lawyer or seller attorney?
Many Amazon sellers search that when rights owners, trademarks, patents, or authenticity notices hit. We are a reinstatement operator with an in-house legal department for enforcement-facing correspondence, plus disciplined Plans of Action, exhibits, routing, and follow-ups in Seller Central, coordinated with your outside counsel when you retain one.
In-house legal department
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Formal correspondence
Non-infringement and related letters, rights-owner responses, and trademark, copyright, or patent positioning where legal drafting is required.
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Seller Central execution
POAs, exhibits, routing, follow-ups, and escalations that repeat the same facts as your legal record, not improvised replies.
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Outside counsel coordination
When litigation, contracts, or non-Amazon legal work needs separate counsel, we keep the Seller Central thread aligned with counsel-reviewed positions.
Our in-house legal team handles enforcement-facing scenarios every week: IP complaints, rights-owner correspondence, trademark and patent disputes, formal letters (including non-infringement and opinion-style work where appropriate), and escalations that touch Brand Registry and external departments. We build the legal correspondence and evidence package Amazon actually reviews.
Seller Central still decides on policy appeals, POAs, and attachments in the case log. That is why we pair legal drafting with disciplined execution: every submission must match the non-infringement and IP positions already on file.
When separate outside counsel is required, we coordinate alongside it. We keep the Seller Central case log consistent, avoid contradictions, and build the compliance response around evidence Amazon can verify, aligned with both our legal department and any attorneys you retain.
Typical enforcement package
- Rights-owner or counsel thread summary mapped to the Performance Notification
- Non-infringement or formal position letter (when the matter requires it)
- Exhibits: licensing, authorization, design-around, or authenticity proof
- Seller Central POA and attachments aligned to the same record
- Follow-up and escalation path without factual drift
Start with your case strategy. Send your Performance Notification, rights-owner thread, and appeal history; we’ll confirm scope for in-house legal work and Seller Central execution.
You get suspension responses built for IP enforcement: non-infringement and formal letters, trademark and patent positioning, authenticity proof, plus POAs and exhibits that match that record.
When Amazon suspends or restricts you over rights-owner complaints, trademark, copyright, design or utility patents, or counterfeit and inauthentic allegations, you need legal-grade documentation and a clean Seller Central log. Our in-house legal department drafts non-infringement and related correspondence; we map POAs, attachments, and follow-ups so Amazon sees one disciplined enforcement file, coordinated with outside counsel when you retain it.
Legal and Seller Central alignment
One narrative across appeals, attachments, and formal letters. No improvised replies that contradict counsel-reviewed positions.
Have these ready when you submit:
- Performance Notification and every Seller Central message in the thread
- ASINs, brands, and rights-owner or counsel correspondence (if any)
- Prior appeals, Plans of Action, and attachments already filed
- Deadlines or escalation language from Amazon or brands, if provided
What you can rely on: Disciplined Seller Central execution, evidence mapping, and coordination with your legal strategy. Scope for in-house legal work is confirmed after we review the file.
When Amazon suspensions need legal documentation
Trademark, copyright, design or utility patent complaints, rights-owner escalations, and counterfeit or inauthentic allegations often need formal letters and a disciplined Seller Central thread at the same time. Non-infringement positioning must match what you file in appeals and attachments.
We keep suspension-facing language aligned to your legal posture while moving POAs and evidence forward on a disciplined schedule.
01. Two narratives
Counsel letters and Seller Central POAs must tell the same IP story.
02. Evidence shape
Amazon-ready exhibits differ from court-only chronologies; both must stay consistent.
03. Suspension clock
Listings or accounts stay restricted while legal review runs; execution cannot pause.
ASA Compliance Group
The team behind Amazon Sellers Appeal
Amazon Sellers Appeal is operated by ASA Compliance Group for trademark, copyright, and patent complaints, rights-owner correspondence, counterfeit and inauthentic IP lanes, and counsel-coordinated enforcement that needs more than a generic appeal.
Since 2016, ASA has run IP and enforcement appeals through structured Plans of Action, non-infringement positioning, exhibit discipline, and Seller Central execution. Leadership sets direction; specialist teams join when the notice requires deeper legal, catalog, or regulatory review.
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Executive leadership
Or Shamosh
Founder & Chief Executive Officer
Amazon enforcement strategy, case direction & policy methodology
Or founded ASA in 2016 and sets the enforcement methodology and strategic standards behind Amazon Sellers Appeal: how the Performance Notification is read, what evidence matters, and how the appeal is positioned across IP and enforcement appeals.
Or shapes case direction across IP and enforcement appeals so non-infringement positioning, POAs, exhibits, and escalation paths match what Amazon and rights owners cited before submission.
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Executive leadership
Michael Gourin
Chief Commercial Officer
Product, marketing, partner channels, case intake & service structure
Michael owns how the firm grows: product positioning, marketing, partner channels, and the intake flow that brings sellers into the right service path.
He aligns direct clients, agencies, and referral partners with operations so every engagement starts with clear scope and the right facts, not a generic appeal.
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Executive leadership
Smadar Popovski
Chief Operating Officer
Appeal execution, Seller Central operations & case sequencing
Smadar runs case operations: Performance Notification review, evidence mapping, POA drafting and revisions, Seller Central follow-ups, and escalations.
Her team controls sequencing so legal correspondence, appeal language, and Seller Central submissions move in the right order.
Specialist teams
Who works your legal and IP case
IP and enforcement cases differ. ASA assigns appeals, legal, catalog, regulatory, or documentation support based on what Amazon or a rights owner cited and the evidence required.
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Appeals & Seller Central operations
POA drafting, revisions, follow-ups, escalations, and Seller Central submissions.
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Catalog & compliance
Listing content, classifications, restricted claims, and catalog correction strategy.
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Legal & IP
IP complaints, trademark disputes, rights-owner correspondence, letters of non-infringement prepared by legal counsel when required, and counsel coordination.
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Regulatory & docs
Labels, labs, supplier records, invoices, and compliance evidence mapped to the notice.
Since 2016, ASA has built Amazon Sellers Appeal on enforcement logic, evidence, and controlled execution: the work IP and legal suspension cases need before Amazon will take another look.
Industry authority
Speaking and industry events
Conference stages where Or presents on Amazon enforcement, IP-facing appeals, and compliance.
How we execute
Real ownership in Seller Central
You get a compliance response Amazon can approve and execution that does not damage your case log.
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01. Diagnose & route
Enforcement diagnosis, Account Health calls, and correct routing so your file lands in the queue that can act on it.
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02. Map evidence
Evidence mapping tied to the Performance Notification and what Amazon already quoted from your prior submissions.
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03. Submit & escalate
Follow-ups, submissions, and escalations in the right lanes without messages that contradict your case log.
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04. One controlled file
We control what goes in and where it goes, whether you are suspended, deactivated, or on hold.
Full case ownership (not a POA template or one-off letter). Wrong submissions and wrong queues delay most reinstatements; we run the full sequence so investigators see one coherent story.
If Amazon already denied your appeal, send us the thread before you send another message. We stabilize your case log first, then build the next appeal.
What you can rely on: Full ownership, disciplined Seller Central execution, and a candid fit check before you commit to full service.
Client reviews
What sellers say about Amazon Sellers Appeal
Clients juggling rights-owner complaints, IP language, and Seller Central threads that had to match counsel-approved positions.
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
False trademark
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent dispute
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
More IP and legal enforcement outcomes
Other firms failed
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Account reactivated
“In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
Account suspended
“Only 5 days later I was back!! Brilliant, honest and genuine.”
Pesticide listing
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Listing complaints
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
Hijacker removed
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Suspended 6 weeks
“I was suspended 6+ weeks and had 4 failed DIY appeals before hiring ASA. Within 3 days of takeover, the account was reactivated.”
Product reinstated
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Hijacker resolved
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Listing policy
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
Incorrect Adult flag
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Account reinstated
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Pesticide tag
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Evidence
Real sellers. Real reinstatements. Each case required a different approach.
Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
6 client video stories
When you’re ready, get your case strategy below. We’ll tell you if we’re the right fit.
How we execute Amazon suspension appeals with non-infringement letters, IP strategy, and Seller Central alignment
Trademark, patent, and rights-owner suspensions often need formal legal documentation and a clean Seller Central log at the same time. Our in-house legal department drafts non-infringement and related letters; we build POAs and evidence packages that reflect counsel-reviewed positions and run follow-ups so new messages do not undermine strategy or create factual drift.
What we coordinate between legal documentation and Seller Central suspensions
Our in-house legal team and your outside counsel (when retained) set the legal posture for trademark, copyright, patent, and authenticity disputes; we translate approved positions into enforcement-ready documentation Amazon investigators can evaluate.
The failure mode is two narratives, one in counsel correspondence, another in Seller Central. We keep suspension submissions disciplined so both stay aligned.
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We align IP and suspension positions
Rights-owner complaints, trademark and copyright assertions, patent disputes, authenticity allegations, and related-account claims are framed so Seller Central text matches non-infringement letters and your legal posture.
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We document evidence for Amazon format
Chronologies and exhibits become attachment-ready packages with clear claim-to-proof mapping, without over-sharing privileged material.
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We run disciplined submissions
Follow-ups, plans of action, and escalation requests stay on-message versus earlier filings.
04
We manage routing and thread risk
We reduce contradictory tickets and parallel threads that can freeze or confuse review.
Legal and Seller Central alignment
One narrative across appeals, attachments, and formal letters. No improvised replies that contradict counsel-reviewed positions.
Counsel + suspension reality
Why DIY replies break trademark, patent, and non-infringement suspension strategies
Amazon investigators do not separate legal correspondence from your Seller Central thread. If your non-infringement or counsel-approved position says one thing and informal POAs or replies say another, or if follow-ups add facts counsel has not approved, the suspension file looks unreliable even when your IP position is strong.
Seller Central language drift from counsel-approved positions
Quick replies introduce softer claims, new dates, or informal explanations that conflict with structured positions your attorney reviewed.
Parallel tickets and mixed owners
Multiple people emailing Seller Support while counsel drafts legal responses can fork the narrative across channels Amazon still reads.
Evidence packages that do not match submissions
Attachments omit context Amazon expects, or over-share information that should stay privileged, both slow review and create contradictions.
ASA Compliance Group executes disciplined Seller Central submissions aligned to your in-house and outside counsel direction, keeping one coherent enforcement record.
What's included
IP complaints need Seller Central execution that matches your rights position. We pair in-house legal drafting with POAs, exhibits, and follow-ups, coordinated with outside counsel when you retain one.
Seller Central IP and rights enforcement work we accept, plus formal correspondence where the matter requires it.
There is no submission limit, no revision limit, and no follow-up limit within scope. If Amazon requires multiple cycles, we run multiple cycles until the case resolves or there is no viable review path left.
Diagnosis
- IP thread and rights-owner correspondence review against Seller Central history
- Review across account history, submissions, rejections, risk signals
- Case log stability check: contradictions, missing evidence, wrong placement
Evidence map
- Exhibits and non-infringement positions mapped to the complaint Amazon cited
- Claims tied to artifacts, gaps identified and filled
Appeal package (Plan of Action / POA)
- POA language that matches counsel-approved facts and formal letters
- Supporting documentation set when needed (SOPs, logs, declarations)
Execution loop
- Follow-ups and escalations without messages that undercut your IP record
- Unlimited follow-ups and revisions within scope
- Account Health calls when needed
- Seller Support cases when needed
- Escalations when review stalls or loops
Routing
- In-house legal drafting plus coordination with outside counsel when you retain one
- External coordination when needed: suppliers, labs, rights owners, regulators
Response within hours in most cases during active handling.
Service lines
Services & how to choose a lane
Enforcement shows up on accounts, ASINs, verification threads, IP, and regulatory documentation. If your issue is entity and SIV sequencing, use the matching lane below so intake matches the notice.
Choosing among account, ASIN, verification, IP, or regulatory lanes? Open the full who-we-help guide · All service lanes on this page
Legal support: FAQs
Suspension lawyer searches, non-infringement letters, rights-owner complaints, patent and trademark threads, authenticity, and Seller Central POAs.
What is ASA Compliance Group?
ASA Compliance Group includes an in-house legal department alongside enforcement specialists. We coordinate non-infringement and IP-facing correspondence with disciplined Plans of Action and follow-ups in Seller Central.
Are you a law firm?
We are a reinstatement and compliance operator with an in-house legal department for Amazon enforcement, not a general outside law firm for unrelated matters. Our legal team handles formal correspondence (including non-infringement letters and related opinion-style work), patent disputes, IP escalations, and legal drafting tied to Seller Central appeals. We also coordinate with your outside counsel when you want additional representation.
When should I hire outside counsel for an Amazon suspension?
When you have litigation, court filings, or contractual disputes outside Seller Central that need local or specialized counsel. For many enforcement appeals, our in-house legal and appeals teams handle the Amazon-facing work end to end; we tell you when separate counsel should lead.
Can you work with my attorney?
Yes. We align POAs, evidence packages, and legal correspondence with counsel-reviewed positions and keep Seller Central submissions consistent with your strategy.
Do you handle IP disputes with brands?
Yes, through our legal department and enforcement specialists: rights-owner complaints, trademark and patent threads, authenticity allegations, and the Seller Central appeals that must match that record. Outside counsel can still handle agreements or court matters when those are in play.
What does full case ownership include?
Diagnosis, documentation, submissions, follow-ups, and escalations in Seller Central with a single narrative across the case log.
Do you have insider contacts at Amazon?
No.
How do I start?
Send your Performance Notification and case history. We assess fit and explain how we would work alongside any counsel you retain.
Do you guarantee reinstatement?
No. Amazon decides.
Do I need an Amazon suspension lawyer or a non-infringement letter for an IP complaint?
Many trademark, patent, and rights-owner suspensions need both formal legal correspondence and structured Seller Central POAs with matching exhibits. Our in-house legal department can draft non-infringement and related letters while we keep appeals and attachments aligned with that record, coordinated with outside counsel when you retain one.
Can an Amazon suspension lawyer fix Seller Central enforcement by themselves?
Sometimes counsel is essential for legal risk, but Amazon still evaluates a structured case log in Seller Central. Many teams pair attorneys for legal strategy with a reinstatement team for POA structure, evidence packages, routing, and disciplined follow-ups.
Is this the same as hiring someone who only writes a letter?
Often no. Many IP and rights-owner suspensions need formal correspondence and Seller Central execution together. We draft non-infringement and related letters where appropriate and keep POAs, exhibits, and follow-ups aligned with that record, coordinated with outside counsel when you retain one.
What is an Amazon trademark complaint appeal?
It requires consistent non-infringement or authorization positioning across formal correspondence and Seller Central POAs. We align trademark complaint appeal documentation with your IP record and disciplined follow-ups, not improvised Seller Central replies.
Next step: complete the case strategy intake at the top of this page. We reply with what we need and whether we can take your case.