Amazon Seller Account Suspension Appeals & Reinstatement. We take full ownership of your case.
Amazon seller account suspended or deactivated? We review your Performance Notification and appeal history, prepare the evidence and handle the appeal, revisions and follow-ups for cases we accept.
European Seller Conference. Prague, March 2025.
- 5,500+ cases handled
- 98%* historical reinstatement rate
- Since 2016
Last verified as of .
Founder-led case review
Meet the people behind your case.
ASA Compliance Group brings together appeal, legal and compliance specialists. Or, Smadar and Michael lead the strategy, case operations and intake, so the work starts with the right facts and a clear scope.
Or Shamosh
Founder & CEO
Reviews your case strategy with over a decade of Amazon enforcement experience, covering seller account suspensions, listing appeals and complex compliance cases.
Smadar Popovski
Chief Operating Officer
Leads the day-to-day case work, from reviewing Amazon's messages and preparing appeals to coordinating Seller Central follow-ups, revisions and case escalations.
Michael Gourin
Chief Commercial Officer
Oversees case intake and service scope, helping sellers reach the right team with a clear brief, the relevant records and an understanding of the work involved.
Tell us what happened.
Four short steps help us understand your situation, Amazon's message and any previous attempts, so we can identify the right response and missing evidence with less back-and-forth. Share what you have. We will reply with our assessment, recommended approach and fee for the proposed work.
Proof & results
Company-wide experience across account and listing cases. Individual results and timelines vary. Last verified as of .
Real sellers. Real reinstatements. Each case required a different approach.
Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
What sellers say about Amazon Sellers Appeal
Experiences across our account, listing and policy work. These are individual outcomes, not a prediction of your result.
Other firms failed
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”
Suspended 6 weeks, then deactivated
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
Reactivated in 24 hours
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
Account suspended
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
Pesticide listing
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Listing complaints
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
Hijacker removed
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Product reinstated
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Hijacker resolved
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Listing policy
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Patent dispute
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
Trademark claim
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Adult flag
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Account reinstated
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Pesticide tag
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
How we handle your case
An appeal built around your suspension.
Your Performance Notification, account history and earlier appeals determine the work. If Amazon has denied an appeal or closed the seller account, we assess the remaining response options before proposing the scope and fee.
Start my case reviewRead the complete case
We review the Performance Notification, Account Health information, previous appeals and Amazon's replies. This identifies the unresolved issue and the evidence needed before requesting reactivation.
Prepare the appeal and evidence
We match the evidence to Amazon's stated concern. A supported dispute, document response or corrective Plan of Action is prepared according to the facts and available response route.
Manage submissions and follow-ups
After engagement, we handle the agreed submissions, revisions and follow-ups. Account Health calls and escalation are used where appropriate to the case.
Find the service that fits your case.
Account enforcement, a blocked ASIN, verification, an IP complaint or regulatory documents: each needs a different response. These are the five service lines we handle.
Not sure which service fits your Amazon seller issue? Open the full who-we-help guide
Amazon account reinstatement: FAQs
What the service includes, what to send, and how we approach first and rejected appeals.
Preparing your file? Start with the deactivation notice, follow the appeal process and check review times and follow-ups.
What is ASA Compliance Group?
ASA Compliance Group operates Amazon Sellers Appeal. Our account reinstatement service covers the Performance Notification, appeal history, supporting evidence, submissions and follow-ups within the agreed scope. Where the issue and response route call for a Plan of Action, we connect it to the supported cause, completed corrective work and relevant preventive measures.
What does the 98% reinstatement rate mean, and was it verified?
How do I reinstate or reactivate a suspended Amazon seller account?
We assess whether a viable reinstatement route remains. Share the Performance Notification, previous appeals and Amazon’s responses. We review the reason for deactivation and the supporting records, then explain the proposed approach and scope. Amazon makes the reactivation decision.
How long does account reinstatement take?
Timing depends on the reason for deactivation, available evidence and Amazon’s review. We coordinate the agreed submissions and follow-ups; Amazon controls its review process and final decision.
Do you guarantee reinstatement?
No. Amazon makes the reinstatement decision. We agree the scope of the work we will handle, including the appeal, evidence, submissions and follow-ups.
Do you have insider access at Amazon?
No. We do not claim insider access. Our work is based on the Performance Notification, supporting evidence, appropriate submission routes and a consistent case history.
What should I send to start?
Can you help after Amazon denied my appeal or Plan of Action?
We assess whether a viable review path remains. Send the original Performance Notification, every appeal and Amazon’s replies. We compare them to identify missing evidence, inconsistent statements or an unresolved underlying issue before recommending the next response. A rejection alone does not establish that another appeal will succeed or that the case is closed.
Why does Amazon say my seller account is suspended "for no reason"?
Start with Performance Notifications and Account Health in Seller Central. The message may identify a policy issue or request verification or supporting documents. We review the exact wording and case history to identify what Amazon has asked you to resolve. A vague message is a reason to investigate, not to submit an unrelated template.
Can you help resolve an Amazon Account Health violation?
An Account Health policy violation is different from a performance issue such as a high Order Defect Rate (ODR), and neither automatically means your account is deactivated. We review the listed issue, relevant metrics and Performance Notification, then prepare the response required for that case.
How do I start?
What is a Plan of Action (POA) for Amazon account reinstatement?
An Amazon appeal letter should answer the specific issue raised. Where the issue and response route call for a Plan of Action (POA), it should explain the supported root cause, completed corrective actions and relevant preventive controls. We connect those statements to your actual operation and relevant evidence, which may include invoices, supplier records, operating procedures, account history or verification documents.
Do you only prepare appeals for me to send myself?
For cases we accept, the service includes the agreed appeal preparation, evidence coordination, submissions, revisions and follow-ups. Calls and escalation are included where appropriate to the case and agreed scope.
What if my appeal also needs legal or compliance work?
Some account cases need legal, IP, regulatory or verification support alongside the appeal. We assess the relevant input and coordinate it within the agreed scope. Litigation and separate representation require an appropriate engagement; see our seller legal-support service.
Next step: complete the case strategy intake earlier on this page. We reply with what we need and whether we can take your case.
From the Amazon Sellers Appeal blog
Guides and support for account suspensions
Start with the question you need answered, from the reason for suspension to the next Amazon response.
- Account status
Why Was My Amazon Seller Account Deactivated?
Read the Performance Notification, identify the reason for deactivation and gather the records needed for your response.
Read the guide - Appeal preparation
How to Appeal an Amazon Seller Account Suspension
Prepare an Amazon appeal with relevant evidence and a Plan of Action where the issue and response route call for one.
Read the guide - Supporting documents
What Documents Do You Need to Reinstate an Amazon Seller Account?
Organize invoices, identity records, authorization and compliance documents around Amazon’s specific requirements.
Read the guide - Review and follow-up
How Long Does Amazon Take to Review a Seller Appeal?
Understand review stages, common delays and what to check before following up on an appeal.
Read the guide - Account Health
How Do You Resolve an Amazon Account Health Violation?
Distinguish an Account Health violation from account deactivation and identify the response Amazon requests.
Read the guide - Invoice rejections
What Should You Do if Amazon Rejects Your Invoices?
Check supplier details, product identifiers, quantities and seller information after an invoice rejection.
Read the guide
Industry authority
Speaking and industry events
Conference stages where Or presents on Amazon enforcement, compliance, and reinstatement.
Let’s assess your account case.
Share the Performance Notification and what you have tried. We’ll outline the proposed approach and scope.
Start my case review