05. Case history control
One narrative. One evidence map. Controlled execution across submissions, follow-ups, calls, and escalations.
ASA Compliance Group
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Amazon seller account reinstatement services
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Since 2016
Is your Amazon seller account suspended or deactivated? Amazon suspension appeal service. We take over the case end to end.
Suspended with revenue frozen and appeals going nowhere? We take over Seller Central so you stop guessing what Amazon wants next.
Professional Amazon seller account reinstatement services: Plan of Action mapped to your Performance Notification, evidence, routing, follow-ups, and escalation, not a template pack.
- The problem Every day offline bleeds revenue and rank; funds on hold add cash-flow risk while your case log grows.
- Why appeals fail Thin evidence, wrong queue, manipulation or conduct threads mishandled, related-account or verification misreads, and contradictory follow-ups poison the file.
- What we do Suspension-focused Plan of Action mapped to the Performance Notification, disciplined submissions, one owner on the file.
A real person reads your case and replies within about an hour.
Built for Seller Central businesses facing account deactivation, funds holds, failed appeals, or enforcement threads that need full case ownership.
What happens when we take over
Clear roles: you submit intake, we run execution end to end
YOU Submit intake with your Performance Notification, prior appeals, and key details
WE Map your case log and all prior submissions
WE Identify the enforcement trigger Amazon flagged
WE Fix the issue with proof Amazon can verify
WE Lock controls so the same failure doesn’t repeat
WE Tie claims to documentation and artifacts
WE Submit, call Amazon, follow up, and escalate
GOAL Selling privileges reinstated
- Since 2016 · Amazon reinstatement specialists
- 5,200+ documented cases
- 98% scoped historical reinstatement rate
- Full Seller Central handling for cases we accept
Submit the intake form with your Performance Notification, Account Health context, funds or conduct notices, prior appeals, and any other details relevant to your case. We reply with next steps within hours in most cases during active handling.
Full service: we draft, submit, call Amazon, follow up, and escalate for cases we accept, not a template pack to send yourself.
ASA Compliance Group is the operator behind Amazon Sellers Appeal. On account suspension reinstatement, we take ownership from the Performance Notification through evidence mapping, POA, follow-ups, and escalation, one team controlling what Amazon sees in Seller Central.
Start here
Paste what Amazon sent. We reply with a written plan.
Four short steps. Or Shamosh reads your file and emails back within about an hour with next moves, not a sales script.
Questionnaire
If the questionnaire does not appear, try a hard refresh. This page has no other contact form or messaging links. Intake is through the questionnaire only.
What happens after you submit
- Your case enters active review immediately.
- You’ll receive a review email within about one hour.
- If your case is eligible, we deliver a written case strategy: research, analysis, and the planned path for your appeal, so you see exactly what we would do.
What you’ll see next
After review, eligible cases move into structured file work.
You’ll receive a full strategy breakdown tied to your Performance Notification and timeline: what we think is driving the enforcement, what we would argue, what evidence matters, and how we would execute in Seller Central.
That lets you judge the approach and fit before moving to a full engagement or a ready-to-submit package.
Or Shamosh · Founder & CEO
Reviews intakes personally before we take a case on. Account suspensions, funds holds, and appeal-denied files since 2016.
Send what you have. If templates or another firm burned weeks on your file, say so. We’ll tell you what’s viable before you commit.
Proof & results
Outcomes on account suspensions, funds holds, and appeal-denied threads we fully managed. No insider contacts: structured submissions, correct routing, and a consistent case log. Verified as of .
Historical reinstatement rate
independently verified
98%
Reinstatement rate on cases we accepted and fully managed. Independently reviewed by a third-party verifier (publicly traded).
Cases handled
since 2016
5,200+
Account-level and ASIN-level enforcement across global marketplaces.
Speed
active handling
Within hours
Response within hours in most cases during active handling. Review timelines vary by queue and issue type.
Scope
all included
End to end
Full strategy, full package, unlimited follow-ups and revisions within scope, calls, escalations, and internal routing when needed.
International speaker
conferences
Dozens of keynotes
Keynote speaker at seller conferences worldwide, including European Seller Conference, Amazing Days, MAD Conference, and AMA Fest UK. Prague, Sofia, Warsaw, the UK, and more.
Fit check
before engagement
Written strategy
After intake, Or Shamosh reviews your file personally. Eligible cases get a written strategy: what drove the enforcement, what we would argue, and what evidence matters, before you commit to full service.
You get a suspension-focused POA and thread discipline: funds, conduct, manipulation, health metrics, verification, related accounts, mapped to your Performance Notification.
Full account-level case ownership (not a template dump). We diagnose what Amazon alleged, from funds holds and code of conduct to review manipulation, misbranded bundles, ODR and policy blocks, SIV, and related-account flags, then run evidence, POA, follow-ups, and routing in one coherent log.
Case history control
One account narrative. One evidence map. Controlled execution across submissions, follow-ups, calls, and escalations.
Have these ready when you submit:
- Performance Notification (exact text from Seller Central)
- Every appeal and Plan of Action you have already submitted
- Every rejection or request for more information from Amazon
- A short timeline: what changed, what you tried
What you can rely on: Full account-case ownership, evidence mapping, disciplined submissions, and execution through follow-ups and escalation paths. You get a candid fit check up front before you invest in full service.
What breaks Amazon seller account suspension appeals
Account suspensions and deactivations sit in different enforcement lanes: funds on reserve or disbursement holds, code of conduct and Business Solutions Agreement issues, review manipulation and messaging abuse, misbranded or bundled policy flags, account health and ODR, related accounts, Seller Identity Verification, and performance policy blocks. The right fix depends on what Amazon already has on file, and DIY follow-ups often add contradictions.
Investigators read the full case log. When early submissions are thin or misaligned to the Performance Notification, every new message risks making reinstatement harder, not easier.
We stabilize the thread, align proof to the notice, then run disciplined submissions so the log tells one suspension story.
01. Case log damage
Contradictions and generic POAs stack on the record. Amazon quotes your own words when they deny.
02. Wrong lane
Funds, conduct, manipulation, health, verification, and related-account queues need different evidence. Mis-routed appeals stall or loop.
03. Execution gap
One strong letter without follow-through rarely fixes a suspended account. Someone has to own the sequence.
Appeal denied
Amazon already said no? Stop adding contradictions to the case log.
Investigators quote your own words on the next rejection. We stabilize what is already on file, then rebuild the next submission so nothing fights your prior appeals.
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01. Freeze the thread
Send every rejection, prior POA, and Amazon follow-up before your next move.
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02. Read the notice
We map what the Performance Notification actually requires versus what prior submissions missed.
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03. One narrative
Disciplined Seller Central execution, not another template upload into a poisoned file.
“Suspended 6+ weeks with 4 failed attempts, then deactivated. Within 3 days it was reactivated.”
ASA Compliance Group
The team behind Amazon Sellers Appeal
Amazon Sellers Appeal is operated by ASA Compliance Group for seller account suspensions and deactivations, funds on hold, Section 3 and conduct notices, linked-account allegations, and health metrics that need more than a generic appeal.
Since 2016, ASA has run account reinstatement through enforcement analysis, structured Plans of Action, evidence review, and disciplined Seller Central execution. Leadership sets direction; specialist teams join when the notice requires legal, IP, regulatory, or documentation work.
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Executive leadership
Or Shamosh
Founder & Chief Executive Officer
Amazon enforcement strategy, case direction & policy methodology
Or founded ASA in 2016 and sets the enforcement methodology and strategic standards behind Amazon Sellers Appeal: how the Performance Notification is read, what evidence matters, and how the appeal is positioned across account reinstatement work.
Or shapes case direction across account reinstatement work so POAs, Account Health submissions, evidence, and escalation paths match what Amazon cited before submission.
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Executive leadership
Michael Gourin
Chief Commercial Officer
Product, marketing, partner channels, case intake & service structure
Michael owns how the firm grows: product positioning, marketing, partner channels, and the intake flow that brings sellers into the right service path.
He aligns direct clients, agencies, and referral partners with operations so every engagement starts with clear scope and the right facts, not a generic appeal.
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Executive leadership
Smadar Popovski
Chief Operating Officer
Appeal execution, Seller Central operations & case sequencing
Smadar runs case operations: Performance Notification review, evidence mapping, POA drafting and revisions, Seller Central follow-ups, and escalations.
Her team controls sequencing so appeal language, compliance documents, and follow-ups move in the right order inside Seller Central.
Specialist teams
Who works your account case
Account cases differ. ASA assigns appeals, commercial intake, legal, IP, regulatory, or documentation support based on what Amazon cited and the evidence required.
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Appeals & Seller Central operations
POA drafting, revisions, follow-ups, escalations, and Seller Central submissions.
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Catalog & compliance
Listing content, classifications, restricted claims, and catalog correction strategy.
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Legal & IP
IP complaints, trademark disputes, rights-owner correspondence, letters of non-infringement prepared by legal counsel when required, and counsel coordination.
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Regulatory & docs
Labels, labs, supplier records, invoices, and compliance evidence mapped to the notice.
Since 2016, ASA has built Amazon Sellers Appeal on enforcement logic, evidence, and controlled execution: the work account reinstatement cases need before Amazon will take another look.
Industry authority
Speaking and industry events
Conference stages where Or presents on Amazon enforcement, compliance, and reinstatement.
How we execute
Real ownership in Seller Central
You get a compliance response Amazon can approve and execution that does not damage your case log.
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01. Diagnose & route
Enforcement diagnosis, Account Health calls, and correct routing so your file lands in the queue that can act on it.
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02. Map evidence
Evidence mapping tied to the Performance Notification and what Amazon already quoted from your prior submissions.
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03. Submit & escalate
Follow-ups, submissions, and escalations in the right lanes without messages that contradict your case log.
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04. One controlled file
We control what goes in and where it goes, whether you are suspended, deactivated, or on hold.
Full case ownership (not a POA template or one-off letter). Wrong submissions and wrong queues delay most reinstatements; we run the full sequence so investigators see one coherent story.
If Amazon already denied your appeal, send us the thread before you send another message. We stabilize your case log first, then build the next appeal.
What you can rely on: Full ownership, disciplined Seller Central execution, and a candid fit check before you commit to full service.
Client reviews
What sellers say about Amazon Sellers Appeal
Real names from sellers who hit account-level suspensions, funds holds, or deactivation. Timelines and SKUs differ case by case.
Other firms failed
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
Suspended 6 weeks
“I was suspended 6+ weeks and had 4 failed DIY appeals before hiring ASA. Within 3 days of takeover, the account was reactivated.”
Account reactivated
“In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
More account-level seller outcomes
Account suspended
“Only 5 days later I was back!! Brilliant, honest and genuine.”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
Account reinstated
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Pesticide listing
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Listing complaints
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
Hijacker removed
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Product reinstated
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Hijacker resolved
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Listing policy
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Patent dispute
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
False trademark
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Incorrect Adult flag
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Pesticide tag
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Evidence
Real sellers. Real reinstatements. Each case required a different approach.
Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
6 client video stories
When you’re ready, get your case strategy below. We’ll tell you if we’re the right fit.
How we execute seller account reinstatement and POA submissions in Seller Central
When root cause, evidence, and thread discipline align with your Performance Notification, reinstatement is possible. We run diagnosis through Plan of Action (POA), attachments, Account Health follow-ups, escalations, and correct routing, not a template dump.
What we do with your Plan of Action (POA)
Your POA is the compliance package Amazon reads in Seller Central. We draft and iterate it against your enforcement notice and full case history, not a generic letter. Every section is tied to evidence they can verify.
Where sellers usually break is inconsistent follow-ups. We control the sequence from first submission onward so the case log tells one story.
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We isolate the root cause
We derive the trigger from the Performance Notification and account history: funds holds, code of conduct or BSA issues, review manipulation or messaging abuse, misbranded or bundled policy flags, ODR and health metrics, SIV, related accounts, or Section 3-style language, so Amazon sees a cause that matches the file.
02
We document corrective work
We capture what you fixed, with timestamps and proof Amazon accepts for your enforcement lane, tied straight into the appeal.
03
We install preventive controls
Specific, measurable controls tied to Account Health and conduct risk, not boilerplate SOPs, so Amazon sees the risk staying down.
04
We map evidence to every claim
Claims tie to invoices, logs, labs, rights-owner letters, supplier documentation, or banking and tax evidence, whatever proves the fix is real in Amazon's review.
Case history control
One account narrative. One evidence map. Controlled execution across submissions, follow-ups, calls, and escalations.
Seller Central reality
Why Amazon keeps rejecting DIY account suspension appeals in the same thread
Your case log is cumulative. Investigators compare what you said in Seller Central, what you attached, and what the Performance Notification alleged, for funds holds, code of conduct, review manipulation, misbranded or bundled policy issues, account health, verification, and related accounts alike. When the first submission is thin, in the wrong queue, or misaligned to the notice, every follow-up risks new facts or softer wording that conflicts with what is already on file.
Thin file, wrong lane, or generic POA
Evidence does not match the Performance Notification, controls are vague, or the appeal lands where Amazon cannot approve it. Nothing in the thread yet proves the account enforcement issue is fully addressed.
Follow-ups that rewrite the story
You answer Seller Support or Account Health and try to clarify. New timelines, new claims, or friendlier wording stack on top of the first submission. The thread gets longer, not cleaner.
Contradictions Amazon can quote
Inconsistency reads as risk. If Message 3 does not match Message 1, Amazon does not guess which version is true, they deny and point to your own words.
ASA Compliance Group breaks the loop by stabilizing what is already in the thread, aligning proof to the Performance Notification, then running disciplined account submissions so the case log tells one story with one owner.
What's included
Account suspensions and deactivations need one owner on the Seller Central thread. We take over from the Performance Notification through POA, follow-ups, and escalation, not a one-off letter you send yourself.
Full account reinstatement handling, not a template POA PDF. Scope aligns to your enforcement lane and case history.
There is no submission limit, no revision limit, and no follow-up limit within scope. If Amazon requires multiple cycles, we run multiple cycles until the case resolves or there is no viable review path left.
Diagnosis
- Performance Notification and full case log review before the next submission
- Review across account history, submissions, rejections, risk signals
- Case log stability check: contradictions, missing evidence, wrong placement
Evidence map
- Evidence mapped to funds, conduct, health, or verification triggers Amazon cited
- Claims tied to artifacts, gaps identified and filled
Appeal package (Plan of Action / POA)
- POA sections tied to your notice and prior appeals, not a recycled template
- Supporting documentation set when needed (SOPs, logs, declarations)
Execution loop
- Submissions, Account Health calls, and escalations without contradicting the thread
- Unlimited follow-ups and revisions within scope
- Account Health calls when needed
- Seller Support cases when needed
- Escalations when review stalls or loops
Routing
- Routing to policy, payments, or legal-facing channels when the account file requires it
- External coordination when needed: suppliers, labs, rights owners, regulators
Response within hours in most cases during active handling.
Amazon suspension lawyer or seller attorney? Appeals plus an in-house legal department
Many Amazon sellers search that when their seller account is suspended. We're a dedicated reinstatement and suspension appeal service with an in-house legal department for enforcement-facing work, formal letters (including non-infringement correspondence), patent and IP disputes, and escalations, plus we coordinate with your outside counsel when you retain one.
Most Amazon suspensions are policy enforcement issues, not courtroom matters. Seller Central appeals, Plan of Action submissions, and evidence-backed compliance responses are what move cases. A lawyer can't submit those for you; neither can a template. That's where we come in.
Our in-house legal team handles enforcement-facing scenarios every week: IP complaints, rights owner correspondence, trademark and patent disputes, formal letters (including non-infringement and opinion-style work where appropriate), and escalations that touch Amazon's brand registry and external departments. We build the compliance narrative, legal correspondence, and evidence package Amazon actually reviews.
When separate outside counsel is required (contract disputes, litigation, regulatory filings beyond Seller Central), we coordinate alongside it. We keep the Seller Central case log consistent, avoid contradictions, and build the compliance response around evidence Amazon can verify, aligned with both our legal department and any attorneys you retain.
Start with your case strategy. Send your Performance Notification and appeal history; we'll tell you whether a policy appeal path exists or if legal counsel should lead first.
Service lines
Services & how to choose a lane
Enforcement shows up on accounts, ASINs, verification threads, IP, and regulatory documentation. If your issue is entity and SIV sequencing, use the matching lane below so intake matches the notice.
Choosing among account, ASIN, verification, IP, or regulatory lanes? Open the full who-we-help guide · All service lanes on this page
Amazon account reinstatement: FAQs
Suspended or deactivated accounts, funds on hold, code of conduct, review manipulation, ODR, SIV, related accounts, misbranded bundles, appeal-denied loops, and full Seller Central POA execution.
What is ASA Compliance Group?
ASA Compliance Group is the operator behind Amazon Sellers Appeal. On account suspension reinstatement, we take ownership from the Performance Notification through evidence mapping, POA, follow-ups, and escalation, with one team controlling what Amazon sees in Seller Central.
What does the 98% reinstatement rate mean, and was it verified?
It is a historical reinstatement rate across cases where we prepared the compliance response and ran the case through follow-ups. It reflects cases we accepted and fully managed. The metric was independently reviewed by a third-party verifier (publicly traded). Amazon still makes the final decision.
My Amazon seller account is deactivated: can you help?
Yes, when there is a viable enforcement path. Send your Performance Notification, every appeal and POA you filed, and Amazon’s responses. We map the case log and tell you what is missing before you invest in full service.
How long does account reinstatement take?
Timelines vary by queue and complexity. We respond quickly during active handling; Amazon’s internal review time depends on their process and your enforcement lane.
Do you guarantee reinstatement?
No. Amazon decides. We guarantee disciplined execution: evidence mapping, consistent submissions, and follow-ups aligned to your notice.
Do you have insider access at Amazon?
No. We do not claim insider access. We win with correct routing, documentation, and a case log that stays consistent.
What should I send to start?
Performance Notification text, every submission in the thread, rejections or requests for more, and a short timeline of what changed.
Can you help after multiple rejections?
Often yes. Many strong cases start after failed appeals. We stabilize contradictions first, then rebuild the next submission.
Why does Amazon say my seller account is suspended "for no reason"?
Amazon still attaches a Performance Notification with a policy, conduct, health, verification, or funds basis even when it feels unfair or vague. Reinstatement turns on mirroring that text with a root-cause POA, evidence, and a case log that does not contradict earlier submissions.
What is Amazon Account Health reinstatement?
Account Health tracks policy metrics and complaints. When ODR, late shipment, valid tracking, invoice defects, chargebacks, or specific policy flags trigger enforcement, Amazon expects corrective work tied to each cited issue. We map metrics and messages to proof before the next appeal.
How do I start?
Use the intake questionnaire on this page. We reply with next steps and what we need to assess fit.
What is a Plan of Action (POA) for Amazon account reinstatement?
A POA is the structured Seller Central response Amazon reads for root cause, corrective actions, and preventive controls, with proof tied to each claim. Generic templates usually fail because they do not mirror your Performance Notification, Account Health context, and full case log.
Do you only prepare appeals for me to send myself?
No. On this service page we mean full case ownership for matters we accept: we draft, submit, call Amazon, follow up, and escalate. We are not selling a standalone template pack for you to upload alone.
What is an Amazon suspension appeal service?
Professional help that maps your Performance Notification, evidence, and prior appeals into a disciplined Seller Central case, not a template PDF. ASA takes full case ownership for matters we accept: POA drafting, submissions, follow-ups, and escalations.
Can you help after Amazon denied my POA or appeal?
Yes, when the underlying enforcement path is still viable. Send every rejection, prior POA, and Amazon’s responses. We stabilize contradictions before the next submission.
Do you handle Amazon seller account deactivated appeals?
Yes, when Amazon deactivated the account with a Performance Notification and case log we can rebuild. Send the full thread, funds or conduct notices, and every appeal already filed.
Next step: complete the case strategy intake at the top of this page. We reply with what we need and whether we can take your case.