Amazon deactivated your seller account because it is linked to another account? We review ownership, users, business relationships and account history, then build the evidence and handle your appeal.
Founder-led review. Most first replies within about an hour.
Last verified as of .
Founder-led enforcement expertise backed by executive leadership and specialist teams in Seller Central.
Founder, ASA Compliance Group · International speaker on Amazon enforcement and reinstatement
When your Amazon account or listings are suspended, every moment counts, and genuine expertise matters. Or Shamosh, founder of ASA Compliance Group, has spent over 10 years mastering the complexities of Amazon’s policies, compliance guidelines, and seller reinstatements. His LL.B. background informs how he reads Performance Notifications and frames compliance strategy; complex matters still run through ASA Compliance Group’s in-house legal department and outside counsel when required. He has led work across 5,500+ cases. His work spans seller account suspensions, listing appeals and compliance cases.
Or regularly shares his knowledge at seller conferences and webinars worldwide, including Prague March 2025, Sofia April 2025 and April 2026, Warsaw May 2026, with an upcoming UK appearance in October 2026. See conference appearances, explore seller webinars, read the restricted keywords guide, or see client stories in Testimonials.
AmazonSellersAppeal is operated by ASA Compliance Group, with dedicated appeal, legal, IP, and compliance teams in Seller Central. Michael Gourin and Smadar Popovski, alongside Or, lead intake and case operations; specialist staff join when your Performance Notification requires it.
Or Shamosh · Founder & CEO
Chief Commercial Officer
Product, marketing, partner channels, case intake & service structure
Owns product positioning, marketing, partner channels, and intake so sellers enter the right service path with clear scope and the right facts.
Chief Operating Officer
Appeal execution, Seller Central operations & case sequencing
Runs Performance Notification review, POA execution, Seller Central follow-ups, and escalations with disciplined sequencing.
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Shared network is only one connection path to investigate. The five paths below are common areas to reconstruct from the evidence.
The same people own or control both accounts, directly or through entities. Beneficial ownership counts, and separate legal entities do not establish separate control.
Where the structure is legitimate, the file proves the business need and that every account is in good standing. Where one is not, the sequencing question below is the real issue.
Someone who works across accounts. Shared logins, administrative access, a service provider operating several sellers, payment details or addresses in common.
Map the person's authorised scope, which accounts they touched, the dates, the credentials and whether access is still live. Amazon's guidance on account access is what good governance looks like here.
The account or business changed hands. Historical control leaves records regardless of what the current arrangement is, and a statement that the businesses are now separate is one of the weakest things you can send.
Someone accessed the account without authority. Real, and only supportable with access logs, incident evidence and dates. Asserting it without them reads as a convenient explanation.
You know exactly what the linked account is and it has a problem. This is the most straightforward branch and the one with the clearest sequence: Amazon often expects the original enforcement to be resolved before the related account can return.
Where the wrapper is a broader account-level termination rather than the linkage itself, the diagnosis is a Section 3 matter and the sequencing may differ.
AmazonSellersAppeal by Or Shamosh reviews your related account suspension notice and evidence, then manages your case in Seller Central.
We review the related-account notice, ownership history and account access to establish the connection Amazon is questioning.
We build a dated record of the relevant relationships and prepare the evidence for a supported explanation or dispute.
We manage the required Seller Central submissions in the appropriate order, then handle replies, additional evidence requests and follow-ups.
Strategy, evidence, appeal writing, submissions and unlimited follow-ups and revisions within the agreed case scope.
Amazon seller enforcement is our daily work. Amazon Sellers Appeal has handled account, listing and compliance cases across global marketplaces.
* Historical results across ASA Compliance Group-managed enforcement cases. Last verified as of .
Real names and quotes from clients we’ve helped through reinstatement. Every case has its own timeline and details.
Other firms failed
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”
Suspended 6 weeks, then deactivated
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
Reactivated in 24 hours
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
Account suspended
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
Pesticide listing
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Listing complaints
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
Hijacker removed
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Product reinstated
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Hijacker resolved
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Listing policy
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Patent dispute
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
Trademark claim
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Adult flag
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Account reinstated
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Pesticide tag
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
6 client video stories
When you’re ready, get your case strategy below. We’ll tell you if we’re the right fit.
ASA Compliance Group operates Amazon Sellers Appeal. On related-account files we investigate the actual linkage, build the evidence and run the submission in Seller Central.
That Amazon connected this account to another account or business record which is not in good standing, or decided the multiple-account structure does not meet policy conditions. The notice often shows only part of the linked account's name.
Amazon's code of conduct permits more than one account where there is a legitimate business need and all accounts are in good standing. So the existence of a second account is not itself the finding. The finding is the standing of what you are linked to, or the structure.
Five questions the investigation has to answer before anything is drafted:
Do you recognise the account? Not recognising it is a starting point, and it is not evidence.
A relationship that ended still leaves records, and dated proof that it ended is what answers it.
Ownership, an employee, an agency, a service provider, or compromised credentials. Each needs different evidence.
The other two are whether the structure is legitimate, and what sequence the notice requires. One thing this page will not do is suggest concealment. Changing devices, networks or using a VPN to obscure a relationship creates risk and resolves nothing, and reducing linkage to shared Wi-Fi misses most of how it actually happens.
Shared logins, devices, networks, addresses, payment information and agency access are connection paths worth investigating, not a published list of what Amazon detects. Amazon does not publish every signal it uses or how it weighs them, so treat these as where to look when reconstructing the overlap, and present only what your own evidence supports.
Amazon's multiple selling accounts policy is the reference for when a second account is permitted at all, which is the question a related-accounts notice is usually testing.
Reviewers are testing a connection theory. Most rejected responses deny it without having looked for it.
The relationship denied with no investigation of owners, employees, contractors, agencies, devices, access, payments, addresses or entity history.
Offered as the whole answer. Amazon does not treat nonrecognition as evidence, and a partial name is usually traceable through your own records.
Entity documents supplied where the connection is operational access or historical control, which they do not address.
New devices, networks, VPNs or bank accounts after enforcement. It adds risk and resolves nothing.
The current account appealed while the named linked account is left unresolved, where the notice requires that first.
An argument built on Amazon requiring prior approval for every additional account, which is not the current rule.
A focused appeal connects your notice with verifiable records. Here is what we review: account ownership, access history and evidence of the account relationship.
A dated map of every identifier that could connect the accounts, marked known, unknown or ruled out with the evidence that rules it out:
This is the document that makes a denial credible. Without it a denial is an assertion, and reviewers have no way to distinguish an honest one from a convenient one.
Ownership and beneficial-ownership records, entity formation and closure, acquisition or transfer documents, addresses, banking identity and tax records where identity is in play. Where a relationship existed and ended, the dates and the signatures are the evidence rather than the narrative.
Seller Central user permissions, employee and agency relationships, service-provider history, access logs and any credential-compromise evidence. Linkage can also run through vendor accounts, brand registry, merchant tokens or historical control, which is why shared network is a thin theory on its own.
Where third-party access created the connection, show the real relationship and any completed access correction, without overstating that removing access resolves the linked account's standing. It does not.
Establish what the notice actually requires. Where Amazon expects the named account to return to good standing first, appealing this one alone will not move it, and knowing that early saves the cycle.
Where the link is genuinely wrong, the response is a supported dispute built on the matrix. Where it is right and the structure is legitimate, it is the business need plus good standing across every account.
If you genuinely do not recognise the name, say so and send the history anyway. The connection is usually findable in your own records, and finding it is what makes the response work.
Explain who owned or used the accounts, how they were connected and what changed. Support the explanation with documents and dates.
Check the people and companies connected to your Seller Central account, including former business partners, employees and agencies. Write down what each person could access and when the relationship started or ended.
Simple example: An agency managed your listings from January to June. Its contract explains the work, and its invoices show the service period. You should also check when its Seller Central access actually ended. Ending a contract does not necessarily remove account permissions.
Company registration documents show who owns a business. They do not show every person who could use its Amazon account. Check both ownership and access.
Explain the businesses, marketplaces and reason for the separate accounts. Follow Amazon’s instructions about the account with the underlying restriction before assuming that separate company names resolve the issue.
Amazon allows another account in a region when there is a legitimate business need and the accounts remain in good standing. Creating a new account to get around a suspension is not a solution.
Explain the relationship and when it ended. Use the relevant agreement, termination correspondence and available account-permission history. If access continued after the work ended, explain that accurately rather than claiming there was never a connection.
Check current and former owners, staff and service providers before responding. Describe what you investigated and what you found. Do not guess how Amazon detected a connection or assume a new device or VPN will resolve it.
If Amazon’s message does not give enough information to investigate, ask for clarification through the available appeal or support option. Include the facts you can establish.
Compare your new explanation with earlier appeals so it remains accurate and consistent. See which appeal documents to provide and what to do after an appeal rejection. Source: Amazon’s multiple-account policy reminder.
For sellers who already have the Performance Notification. Broader questions: full FAQ library.
Your case stays with one team for the evidence review, appeal, submissions and follow-ups.
Include the notice with the partial name, your entity and ownership details, and who has ever had access. A real person reads it and replies in writing.
Or Shamosh · Founder and lead strategist
5,500+ enforcement cases since 2016. Every intake is personally assessed before acceptance.
Send what you have, including prior DIY or agency appeals. We say what is viable in writing before you commit.
Case review form
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If Amazon says your account is related to another, send us the notice and the account history.
For individual ASIN issues, explore listing reinstatement. For a different notice, browse all suspension types.
