Amazon Sellers Appeal

Amazon Appeal Support for Sellers, Brands and Agencies

Choose the support that matches both your business and Amazon's notice. We work with sellers, brands, operators, and agencies on account suspensions, listing restrictions, verification, IP complaints, and regulatory cases.

Who is Amazon Sellers Appeal for? Third-party Amazon sellers, brands, operators and agencies that need help with an account or listing restriction, verification, a business change, an IP complaint or product compliance. We assess the case record, choose the response supported by the facts, and manage the agreed work and follow-ups. A Plan of Action is included where the issue and response route call for one.

See suspension types on the homepage for a wider catalog view.

Service lines

Pick the lane that matches Amazon’s notice

Choose the service that matches your issue. Each page explains the work and the information we need to assess it. If you are planning a business change and have no Amazon message, use the migration and verification form.

How to choose

Questions sellers ask when picking a lane

Use these distinctions to choose a starting point. The service pages explain the work in more detail.

How do I choose between account reinstatement and listing reinstatement services?

Choose account when Amazon suspended or deactivated the seller account, held funds, or cited account-wide policies. Choose listing when enforcement targets specific ASINs or detail pages while account status is not the main issue.

When is migration and Seller Identity Verification the right fit?

When you are planning a change to your Amazon seller business or need to resolve seller identity, business or INFORM Act verification. We review the ownership, company and account records needed for the proposed action.

When should I use regulatory support?

When Amazon cites supplement, cosmetic, pesticide, device, restricted-product, safety, or FTC-relevant claim language and you need labs, labels, and registrations mapped to the notice.

Do you work with sellers outside the United States?

Yes. We support sellers across marketplaces and can provide service in any language. Share the marketplace and case details so we can assess the scope.

What full case handling covers

Our work starts with the Amazon notice and continues through the evidence, submissions and follow-ups for your case.

  • Seller Central enforcement cases, with legal and IP support matched to the notice.
  • Entity and ownership changes supported by consistent business and verification records.
  • Appeals built around your Performance Notification, evidence and case history.
  • A written assessment, recommended approach and clear fee after the initial review.

Start your case review

Who we help: FAQs

Practical answers about the services, case fit and how to start.

Who is Amazon Sellers Appeal for?
Amazon Sellers Appeal serves third-party Amazon sellers and brands facing enforcement in Seller Central: account deactivation, funds holds, ASIN or listing suspensions, Seller Identity Verification and migration issues, intellectual property and rights-owner complaints, and regulatory or product-compliance allegations. ASA Compliance Group assesses the case record and manages the agreed response and follow-ups, including a Plan of Action where the issue and response route call for one.
What is ASA Compliance Group?
ASA Compliance Group is the operator behind Amazon Sellers Appeal. It is a multi-disciplinary team, including Amazon-focused attorneys, policy analysts, and compliance specialists, that builds the compliance file and runs Seller Central submissions and follow-ups for cases it accepts.
How do I choose between account reinstatement and listing reinstatement services?
Choose account reinstatement when Amazon suspended or deactivated the seller account, held funds, or cited account-wide policies such as code of conduct, manipulation, related accounts, or whole-account health. Choose listing reinstatement when enforcement targets specific ASINs or catalog detail pages (for example inauthentic, condition, safety, restricted claims, or IP on the listing) while the seller account itself is not the primary enforcement target.
When is the migration and Seller Identity Verification service the right fit?
Use migration and verification for planned business changes, acquisitions, individual-to-company or company changes, and seller identity or INFORM Act verification. The intake accepts a planned change even if Amazon has not sent a message.
When should I use legal support for Amazon suspensions?
Use the legal lane when rights-owner complaints, trademark, copyright, patent, counterfeit, or inauthentic allegations have an IP thread, or when non-infringement and formal correspondence must stay aligned with Seller Central appeals and supporting documents. Outside counsel may still be involved when you retain them.
When should I use regulatory support for Amazon suspensions?
Use the regulatory lane when Amazon cites supplement or cosmetic requirements, pesticides or EPA registration, medical claims, medical devices, Product Compliance Request Program (PCRP), advertising claims, restricted products, or product safety. The required test reports, labels, registrations and supplier records depend on the product and Amazon’s actual request.
Can Amazon Sellers Appeal help if I sell outside the United States?
Yes. We support sellers across marketplaces and can provide service in any language. Share the marketplace and case details so we can assess the scope.
What if my case touches more than one suspension lane?
Many files span lanes (for example account health plus listing flags, or IP plus condition). Start on the page that matches what Amazon emphasized in the latest Performance Notification, note the other thread in your intake, and we route evidence so one case log stays coherent.
What situations are usually not a fit for Amazon Sellers Appeal full service?
We are not a fit when you need unrelated non-Amazon legal representation only, when the only goal is to buy or sell storefront credentials outside what Seller Central can verify, or when you want a one-line template with no review of your actual notice and log. We also decline when we cannot see a viable appeal path after review.
Is Amazon reinstatement guaranteed if I hire Amazon Sellers Appeal?
No. Amazon decides reinstatement. We assess whether we can help and explain the proposed work and its scope before you decide.
Does Amazon Sellers Appeal claim insider access or special contacts at Amazon?
No. We do not claim insider access or back-channel relationships. Reinstatement depends on documentation, correct routing, and a consistent Seller Central record.
How do I start if I do not know which lane I am in?
Use the service summary on this page. For an existing case, share Amazon’s relevant message and previous submissions. For a planned business change with no Amazon message, use the migration and verification service form.

Next step: send Amazon’s relevant message and previous submissions below. For a planned business change without a message, use the migration and verification form.

Contact Amazon Sellers Appeal

Send your case details. We will assess whether we can help and explain the next step.

For an existing Amazon case, include the relevant message and a short summary of previous submissions. Planning a business change without an Amazon message? Use the migration and verification form.

Share Amazon’s relevant message and previous submissions. We reply with what is needed to assess your case.

Share the Amazon notice, your appeal history and any advice you have already received. We will use that context to plan the next step.

Fastest ways to reach us:

Led by Or Shamosh, over 10 years in compliance & reinstatement. We're part of the ASA Compliance Group, dedicated to supporting Amazon seller businesses through proactive strategies, expert appeals, and ongoing guidance.

Paste Amazon’s relevant message and previous submissions. Intake is open 24/7; replies usually arrive within hours when the team is active.

A Performance Notification may describe a policy issue or required action. For verification or other requests, send the relevant Amazon message instead. Include the exact wording and any stated deadline.

Include:

  • Performance Notification (exact text from Seller Central)
  • Every appeal and POA you submitted
  • Every rejection or request for more from Amazon
  • Short timeline: what changed, what you tried
For the fastest start, include: Performance Notification (exact text from Seller Central), every appeal and POA you submitted, every rejection from Amazon, and your timeline.

Performance Notification (exact text), each appeal or POA you sent, and each rejection or follow-up from Amazon.

Verbatim paste is ideal. The more complete this box, the better.

In your own words: timeline, what changed, and what you want help with.

Short notes are fine. More context helps us reply with useful next steps.

We review every case personally before taking it on.

    Paste the exact wording, plus any previous submissions and Amazon’s replies.

    Tell us what changed, what you’ve tried and any deadline.

    Every case is personally reviewed before we take it on.