Diagnosis
- Full strategy and enforcement logic diagnosis
- Review across account history, submissions, rejections, risk signals
- Case log stability check: contradictions, missing evidence, wrong placement
ASA Compliance Group
•
Legal suspension & IP enforcement support
•
Since 2016
Amazon suspension with trademark, patent, or IP risk? Non-infringement letters and Seller Central discipline in one program.
Our in-house legal department drafts non-infringement and formal enforcement letters; we structure POAs, exhibits, routing, and follow-ups so suspension appeals match that legal record.
- Clarity Separate court litigation from Seller Central suspension submissions that Amazon actually reads.
- Consistency POAs and attachments must match non-infringement and counsel-approved positions.
- Execution Follow-ups, escalations, and tickets without language that undercuts your IP story.
What happens when we take over
All included, unlimited follow-ups
Map your case log and all prior submissions
Identify the enforcement trigger Amazon flagged
Fix the issue with proof Amazon can verify
Lock controls so the same failure doesn’t repeat
Tie claims to documentation and artifacts
Submit, follow up, escalate in the right lanes
Suspension thread aligned with legal documentation and disciplined appeals
- 5,200+ cases handled
- 98% historical reinstatement rate (scoped)
- Since 2016
- 98% figure independently reviewed by a third-party verifier (publicly traded)
Led by Or Shamosh and ASA Compliance Group for Amazon IP complaints, patent disputes, authenticity enforcement, and counsel-coordinated appeals since 2016.
Rights-owner complaints, trademark and copyright assertions, patent disputes, and counterfeit or inauthentic suspensions.
Send your Performance Notification, rights-owner or counsel correspondence (if any), and the full Seller Central thread. We reply with next steps within hours in most cases during active handling.
You get suspension responses built for IP enforcement: non-infringement and formal letters, trademark and patent positioning, authenticity proof, plus POAs and exhibits that match that record.
When Amazon suspends or restricts you over rights-owner complaints, trademark, copyright, design or utility patents, or counterfeit and inauthentic allegations, you need legal-grade documentation and a clean Seller Central log. Our in-house legal department drafts non-infringement and related correspondence; we map POAs, attachments, and follow-ups so Amazon sees one disciplined enforcement file, coordinated with outside counsel when you retain it.
Legal and Seller Central alignment
One narrative across appeals, attachments, and formal letters. No improvised replies that contradict counsel-reviewed positions.
When you contact us, include:
- Performance Notification and every Seller Central message in the thread
- ASINs, brands, and rights-owner or counsel correspondence (if any)
- Prior appeals, Plans of Action, and attachments already filed
- Deadlines or escalation language from Amazon or brands, if provided
Court litigation outside Amazon may still need separate local counsel; we assess scope in your case review.
What we guarantee: Disciplined Seller Central execution, evidence mapping, and coordination with your legal strategy. Scope for in-house legal work is confirmed after we review the file.
ASA Compliance Group runs Amazon suspension appeals in Seller Central with an in-house legal department for non-infringement and opinion-style letters, trademark, copyright, and patent disputes, and authenticity enforcement. We coordinate with your outside attorneys when multiple tracks are in play.
When Amazon suspensions need legal documentation
Trademark, copyright, design or utility patent complaints, rights-owner escalations, and counterfeit or inauthentic allegations often need formal letters and a disciplined Seller Central thread at the same time. Non-infringement positioning must match what you file in appeals and attachments.
We keep suspension-facing language aligned to your legal posture while moving POAs and evidence forward on a disciplined schedule.
01. Two narratives
Counsel letters and Seller Central POAs must tell the same IP story.
02. Evidence shape
Amazon-ready exhibits differ from court-only chronologies; both must stay consistent.
03. Suspension clock
Listings or accounts stay restricted while legal review runs; execution cannot pause.
IP-driven suspension triggers
Legal documentation and Seller Central suspension appeals
Some teams start with an Amazon suspension lawyer search, a trademark complaint against an Amazon seller, a patent dispute on a listing, a rights owner complaint, or a request for a non-infringement letter for Amazon. Formal correspondence only helps when Seller Central POAs, exhibits, and follow-ups repeat the same facts and dates. Counsel-coordinated reinstatement means one IP story across letters and appeals, not legal theory in email and softer language in Seller Central.
- Amazon IP appeal and reinstatement support: non-infringement and authorization letters, counsel-coordinated POA, brand authorization packages, and exhibit discipline
- Notice of infringement, rights-owner complaint, and brand protection escalations tied to suspension
- Trademark, copyright, trade dress, or design patent assertions on listings or images
- Utility patent, design patent, or cease-and-desist threads that must match Seller Central wording
- Non-infringement letters, licensing or authorization letters, and opinion-style enforcement correspondence
- Counterfeit, inauthentic, parallel import, or first sale doctrine disputes in enforcement lanes
- Related-account or duplicate-seller allegations spanning multiple businesses
- Seller Central submissions aligned to counsel-reviewed facts, dates, exhibits, and privilege boundaries
For the full restricted-keywords reference, open the homepage keyword guide.
Amazon suspension with trademark, patent, or non-infringement work? Keep Seller Central disciplined.
Meet Or Shamosh: suspension execution backed by an in-house legal department
Founder, ASA Compliance Group · International speaker on Amazon enforcement and reinstatement
When rights-owner complaints, trademark or copyright assertions, utility or design patent disputes, counterfeit or inauthentic allegations, or formal non-infringement letters are in play, ASA Compliance Group pairs an in-house legal department with structured Plans of Action, evidence packages, and follow-ups inside Seller Central. Or Shamosh's team keeps suspension submissions consistent with counsel-reviewed positions and formal correspondence where the matter requires it.
Review Media, this page's IP and legal suspension triggers, and Testimonials to see how sellers combine legal documentation and appeal support.
Amazon Sellers Appeal is built for sellers who need non-infringement and IP-grade documentation plus Seller Central thread discipline, without contradictory DIY messages.
Ready to align non-infringement and IP strategy with your suspension thread? Start your case review
Why this matters
- Seller Central is one cumulative record, investigators compare every message
- POA language must match counsel-approved facts and timelines
- Parallel support tickets can fork the narrative if unmanaged
- We focus on routing, documentation, and disciplined follow-ups
Proof & results
Real reinstatement numbers for Amazon sellers, scoped. Response within hours in most cases during active handling. Data verified as of .
We start with a candid read on your case so you know the plan before you invest in full service.
We do not rely on internal contacts at Amazon. Reinstatement comes from structured submissions, correct routing, and a case log that stays consistent from first message through resolution.
Historical reinstatement rate
details below
98%
Across cases we accepted and fully managed (prepared the compliance response and ran follow-ups). The 98% figure was independently reviewed by a third-party verifier (publicly traded).
Cases handled
since 2016
5,200+
Account-level and ASIN-level enforcement across global marketplaces.
Speed
active handling
Within hours
Response within hours in most cases during active handling. Review timelines vary by queue and issue type.
Scope
all included
End to end
Full strategy, full package, unlimited follow-ups and revisions within scope, calls, escalations, and internal routing when needed.
International speaker
conferences
European Seller Conference · AMZFest · Amazing Days Summit
Keynotes and sessions on Amazon enforcement and reinstatement at major seller events in Prague, UK, Sofia.
98% details
98% historical reinstatement rate: what it means
98% is a historical reinstatement rate across 5,200+ cases where we prepared the compliance response and ran the case through follow-ups. Success means reinstatement. This metric was independently reviewed by a third-party verifier (publicly traded).
We focus on what Amazon’s reviewers evaluate: a complete compliance response and consistent execution across your full case log, so nothing in the file works against you.
Client reviews
What sellers say about Amazon Sellers Appeal
Real names and quotes from clients we’ve helped through reinstatement. Every case has its own timeline and details.
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Use arrows or the dots to jump to any testimonial. Video testimonials below.
Evidence
Real sellers. Real reinstatements. Each case required a different approach.
Five short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
5 client video stories
When you’re ready, start your case review below. We’ll tell you if we’re the right fit.
Expert content
Our Media
Expert webinars on Amazon suspension and reinstatement. Deep dives on IP, policy, and compliance. Play inline or on YouTube.
IP Suspension Deep Dive
Watch on YouTube
Section 3 Explained
Watch on YouTube
Related Accounts Appeal
Watch on YouTube
10X5 Hack Series
Watch on YouTube
Building Compliance Teams for Amazon
Watch on YouTube
Review Manipulation
Watch on YouTube
Protect Your Amazon Business from Suspensions
Watch on YouTube
Black Hat Sellers and Keyword Injections
Watch on YouTube
Prevent Amazon Account Suspensions
Watch on YouTube
Black-Hat Tactics and Anti-Competitive Threats
Watch on YouTube
Avoid Costly Amazon Suspensions
Watch on YouTube
Keyword Pitfalls: Stop Suspensions Before They Start
Watch on YouTube
Mastering Amazon Compliance and Growth
Watch on YouTube
Keyword Misclassifications and Amazon Suspensions
Watch on YouTube
E-Commerce Hacks for Amazon Sellers
Watch on YouTube
Mastering Amazon Compliance in 2024
Watch on YouTube
Sermondo Talks: ASA Compliance Group
Watch on YouTube
What Makes ASA Compliance Group Different
Watch on YouTube
Amazon Appeal Plan of Action
Watch on YouTube
Expert session: Amazon seller reinstatement
Watch on YouTube
Live: Amazon seller strategies
Watch on YouTubeUse arrows or the dots to jump to any webinar.
How we execute Amazon suspension appeals with non-infringement letters, IP strategy, and Seller Central alignment
Trademark, patent, and rights-owner suspensions often need formal legal documentation and a clean Seller Central log at the same time. Our in-house legal department drafts non-infringement and related letters; we build POAs and evidence packages that reflect counsel-reviewed positions and run follow-ups so new messages do not undermine strategy or create factual drift.
What we coordinate between legal documentation and Seller Central suspensions
Our in-house legal team and your outside counsel (when retained) set the legal posture for trademark, copyright, patent, and authenticity disputes; we translate approved positions into enforcement-ready documentation Amazon investigators can evaluate.
The failure mode is two narratives, one in counsel correspondence, another in Seller Central. We keep suspension submissions disciplined so both stay aligned.
01
We align IP and suspension positions
Rights-owner complaints, trademark and copyright assertions, patent disputes, authenticity allegations, and related-account claims are framed so Seller Central text matches non-infringement letters and your legal posture.
02
We document evidence for Amazon format
Chronologies and exhibits become attachment-ready packages with clear claim-to-proof mapping, without over-sharing privileged material.
03
We run disciplined submissions
Follow-ups, plans of action, and escalation requests stay on-message versus earlier filings.
04
We manage routing and thread risk
We reduce contradictory tickets and parallel threads that can freeze or confuse review.
Two-track risk, Seller Central versus legal strategy
When messages contradict your counsel's positions, Amazon can quote your own Seller Central words. We stabilize language before the next submission.
We treat the case log as a single client-facing record coordinated with your team, not improvised replies under pressure.
Counsel + suspension reality
Why DIY replies break trademark, patent, and non-infringement suspension strategies
Amazon investigators do not separate legal correspondence from your Seller Central thread. If your non-infringement or counsel-approved position says one thing and informal POAs or replies say another, or if follow-ups add facts counsel has not approved, the suspension file looks unreliable even when your IP position is strong.
Seller Central language drift from counsel-approved positions
Quick replies introduce softer claims, new dates, or informal explanations that conflict with structured positions your attorney reviewed.
Parallel tickets and mixed owners
Multiple people emailing Seller Support while counsel drafts legal responses can fork the narrative across channels Amazon still reads.
Evidence packages that do not match submissions
Attachments omit context Amazon expects, or over-share information that should stay privileged, both slow review and create contradictions.
ASA Compliance Group executes disciplined Seller Central submissions aligned to your in-house and outside counsel direction, keeping one coherent enforcement record.
Before we take your case: case review for Amazon sellers Complimentary (no cost)
We map your enforcement lane, whether this is a first notice or a bruised thread, and we read your full appeal history before we commit. No case is taken just because a form was filled.
Case intake
What we pull from Seller Central
We reconstruct the thread from the Performance Notification and the case log, not from memory.
- Performance Notification text (exact language from Seller Central)
- Every appeal and Plan of Action you already submitted
- Every rejection or request for more information from Amazon
- Your Seller Central case log and case IDs
- Your timeline: what changed, what triggered, what you tried
After review
What you can act on
Concrete answers on risk, lanes, and what to stop doing in the thread.
- Why Amazon rejected your last appeal and what is still missing
- Contradictions in the case log and what to stop doing now
- What must never be submitted again
- What Amazon is really evaluating (not typical seller assumptions)
- Required documents vs. what cannot be substituted
- Viable path: appeal lane, escalation, or no path
- Appealability and realistic reinstatement odds
- Fastest reinstatement path for your stage
That is how you avoid wasted cycles and shorten time to reinstatement.
Whether you stay DIY or move to full ownership, clarity matters. Only one path gives you case ownership, evidence mapping, and unlimited follow-ups. We’re not asking you to say yes or no today; we’re asking you to make an informed decision. Send your Performance Notification and appeal history; we’ll tell you which path is viable.
Then we give you the full strategy.
Most sellers want us to execute it end-to-end (execution is the hard part), but you get the plan either way.
What's included
Most sellers try to handle enforcement themselves and hit a rejection loop. We take over the entire case, so you’re hiring full ownership, not generic ticket support. Coverage runs from first submission through resolution, account and ASIN level.
This is full case handling, not a one-off POA PDF. Scope and investment align to what your enforcement lane requires.
There is no submission limit, no revision limit, and no follow-up limit within scope. If Amazon requires multiple cycles, we run multiple cycles until the case resolves or there is no viable review path left.
Evidence map
- Evidence mapping and document coordination
- Claims tied to artifacts, gaps identified and filled
Appeal package (Plan of Action / POA)
- Root cause, corrective actions, preventive controls, evidence references (Seller Central ready)
- Supporting documentation set when needed (SOPs, logs, declarations)
Execution loop
- What goes where in Seller Central and what not to submit
- Unlimited follow-ups and revisions within scope
- Account Health calls when needed
- Seller Support cases when needed
- Escalations when review stalls or loops
Routing
- Internal routing when needed: policy, compliance, product safety, payments, seller performance, legal-facing channels when applicable
- External coordination when needed: suppliers, labs, rights owners, regulators
Response within hours in most cases during active handling.
Service lines
Related services & resources
This lane centers on suspension appeals that need non-infringement letters, trademark, copyright, patent, and rights-owner coordination. Pure account health without IP, listing-only condition suspensions, migration, or FDA and EPA regulatory lanes belong on the other pages below.
Account reinstatement
Amazon seller account reinstatement services for suspensions and deactivations: funds on hold, code of conduct, review manipulation, Section 3, related accounts, ODR and Account Health. Professional POA, appeal-denied recovery, one disciplined Seller Central thread.
- Funds reserve or disbursement holds tied to enforcement and account health
- Code of conduct, Business Solutions Agreement, and manipulation-style notices
- One disciplined narrative across Account Health, appeals, and escalations
Listing reinstatement
Listing reinstatement services and ASIN suspension appeals: inauthentic, defective, used sold as new, restricted, safety, IP complaint on listing, detail-page health claims. POA, invoices, labs, rights docs mapped to the Performance Notification.
- Condition, authenticity, and restricted-product allegations on specific ASINs
- Invoices, labs, authorization, and rights documentation for what Amazon cited
- No reactive listing edits that contradict your cumulative case log
Migration & verification
Amazon seller migration and SIV help: change legal entity, bank or tax updates, ownership transfer, seller identity verification failed. Sequenced Seller Central updates to avoid payment holds and suspension risk.
- Documentation packs aligned to current verification and reinstatement requests
- Legal entity, payments, tax, address, and Brand Registry kept consistent
- Fewer contradictory snapshots that extend SIV or escalate to suspension
Legal support (this page)
Legal-adjacent Amazon suspension support: non-infringement letters, trademark and patent complaints, rights-owner enforcement, counterfeit and inauthentic IP threads. In-house legal drafting plus Seller Central POAs and exhibits, coordinated with outside counsel.
- Non-infringement and formal correspondence aligned with appeal attachments
- Trademark, copyright, and patent threads kept consistent in Seller Central
- POAs and exhibits that match counsel-reviewed facts, not improvised replies
Current service page
Regulatory support
Regulatory reinstatement services: FDA supplement and cosmetic suspensions, EPA pesticide and antimicrobial flags, FTC claim substantiation, device language when cited, restricted products and safety. COAs, SDS, registrations, labels, and POAs tied to the notice.
- COAs, SDS, EPA or state registrations, and supplier proof by ASIN family
- Claims, categories, and packaging corrected before the next POA lands
- Every regulatory POA statement mapped to documentation investigators expect
Amazon suspension with IP risk? Non-infringement letters plus Seller Central execution
Many sellers search for an "Amazon suspension lawyer" when rights owners, trademarks, patents, or authenticity notices hit. Amazon Sellers Appeal pairs non-infringement and formal enforcement correspondence from our in-house legal department with disciplined Plans of Action, exhibits, routing, and follow-ups in Seller Central, coordinated with your outside counsel when you retain one.
We structure suspension POAs and evidence so they match non-infringement and IP positions, not improvised replies. Our legal department drafts and reviews enforcement-facing letters where the matter requires it; we align every submission with that record. For court litigation or non-Amazon legal work, we coordinate with separate counsel when you need it.
We do not claim insider access at Amazon. Outcomes depend on documentation and a coherent thread.
Legal support: FAQs
Suspension lawyer searches, non-infringement letters, rights-owner complaints, patent and trademark threads, authenticity, and Seller Central POAs.
Are you a law firm?
We are a reinstatement and compliance operator with an in-house legal department for Amazon enforcement, not a general outside law firm for unrelated matters. Our legal team handles formal correspondence (including non-infringement letters and related opinion-style work), patent disputes, IP escalations, and legal drafting tied to Seller Central appeals. We also coordinate with your outside counsel when you want additional representation.
When should I hire outside counsel for an Amazon suspension?
When you have litigation, court filings, or contractual disputes outside Seller Central that need local or specialized counsel. For many enforcement appeals, our in-house legal and appeals teams handle the Amazon-facing work end to end; we tell you when separate counsel should lead.
Can you work with my attorney?
Yes. We align POAs, evidence packages, and legal correspondence with counsel-reviewed positions and keep Seller Central submissions consistent with your strategy.
Do you handle IP disputes with brands?
Yes, through our legal department and enforcement specialists: rights-owner complaints, trademark and patent threads, authenticity allegations, and the Seller Central appeals that must match that record. Outside counsel can still handle agreements or court matters when those are in play.
What does full case ownership include?
Diagnosis, documentation, submissions, follow-ups, and escalations in Seller Central with a single narrative across the case log.
Do you have insider contacts at Amazon?
No.
How do I start?
Send your Performance Notification and case history. We assess fit and explain how we would work alongside any counsel you retain.
Do you guarantee reinstatement?
No. Amazon decides.
Do I need an Amazon suspension lawyer or a non-infringement letter for an IP complaint?
Many trademark, patent, and rights-owner suspensions need both formal legal correspondence and structured Seller Central POAs with matching exhibits. Our in-house legal department can draft non-infringement and related letters while we keep appeals and attachments aligned with that record, coordinated with outside counsel when you retain one.
Can an Amazon suspension lawyer fix Seller Central enforcement by themselves?
Sometimes counsel is essential for legal risk, but Amazon still evaluates a structured case log in Seller Central. Many teams pair attorneys for legal strategy with a reinstatement team for POA structure, evidence packages, routing, and disciplined follow-ups.
Next step: use the contact form below. We reply with what we need and whether we can take your case.
Contact Amazon Sellers Appeal
Send your case details. We’ll review and tell you if reinstatement is viable.
Required: Performance Notification text and a short summary of what you already sent. Optional: phone, attachments as your process allows. We reply with what we need next.
Send your Performance Notification from Seller Central and your appeal history. We reply in writing with what we need and whether we can take your case.
Whether you want the fastest credible review or hands-on strategy, send what you have. If you were burned by templates or ghosting before, say so. We tell you what is viable before you pay for full service, not after.
Fastest ways to reach us:
Led by Or Shamosh, over 10 years in compliance & reinstatement. We're part of the ASA Compliance Group, dedicated to protecting Amazon businesses through proactive strategies, expert appeals, and ongoing guidance.
Paste your Performance Notification and appeal history. We reply within hours with next steps.
Performance Notification = the suspension email from Seller Central that cites the policy and tells you your account is suspended. Paste the exact text.
Include:
- Performance Notification (exact text from Seller Central)
- Every appeal and POA you submitted
- Every rejection or request for more from Amazon
- Short timeline: what changed, what you tried
Add a bit more across both boxes
Paste notices and appeals in the first field and your summary in the second. The more detail, the better we can review your case.