Amazon suspended or deactivated your seller account under Section 3? We review the Performance Notification, account history and earlier appeals, identify the issue behind the decision, then handle the evidence, submissions and follow-ups.
Founder-led review. Most first replies within about an hour.
Last verified as of .
Founder-led enforcement expertise backed by executive leadership and specialist teams in Seller Central.
Founder, ASA Compliance Group · International speaker on Amazon enforcement and reinstatement
When your Amazon account or listings are suspended, every moment counts, and genuine expertise matters. Or Shamosh, founder of ASA Compliance Group, has spent over 10 years mastering the complexities of Amazon’s policies, compliance guidelines, and seller reinstatements. His LL.B. background informs how he reads Performance Notifications and frames compliance strategy; complex matters still run through ASA Compliance Group’s in-house legal department and outside counsel when required. He leads a team whose track record includes 5,600+ Amazon seller accounts and ASINs reinstated. His work spans seller account suspensions, listing appeals and compliance cases.
Or regularly shares his knowledge at seller conferences and webinars worldwide, including Prague March 2025, Sofia April 2025 and April 2026, Warsaw May 2026, with an upcoming UK appearance in October 2026. See conference appearances, explore seller webinars, read the restricted keywords guide, or see client stories in Testimonials.
AmazonSellersAppeal is operated by ASA Compliance Group, with dedicated appeal, legal, IP, and compliance teams in Seller Central. Michael Gourin and Smadar Popovski, alongside Or, lead intake and case operations; specialist staff join when your Performance Notification requires it.
Or Shamosh · Founder & CEO
Chief Commercial Officer
Product, marketing, partner channels, case intake & service structure
Owns product positioning, marketing, partner channels, and intake so sellers enter the right service path with clear scope and the right facts.
Chief Operating Officer
Appeal execution, Seller Central operations & case sequencing
Runs Performance Notification review, POA execution, Seller Central follow-ups, and escalations with disciplined sequencing.
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Each of these produces the same clause and a completely different file. Identifying which one is the whole first phase.
An invoice or record that appeared manipulated, or could not be validated at source. Frequently the document was obtained by someone acting for the seller, which changes the explanation and not the responsibility.
The practical burden here is usually narrower than the clause suggests: document provenance, who produced it, and what controls now sit on submissions. A broad essay about the account answers none of that.
The clause wraps a sourcing problem. The review then behaves like a traceability case even though the notice reads as something graver, and the evidence that moves it is supplier verification and chain of supply: see inauthentic product violations.
Ownership, access, entities or a connection to another account. Where a linked account is named or implied, the sequencing matters and the analysis is related accounts.
This branch needs entity, ownership, payment, address and access records rather than a narrative, and it is one where guessing at Amazon's theory reliably makes things worse.
An act Amazon reads as working around its systems or misrepresenting something. Identify the specific act, the benefit sought, who was involved and what evidence Amazon plausibly holds, before deciding whether the approach is corrective or a dispute.
Amazon may review disbursement eligibility separately from the selling account, with its own notice, timeline, evidence and reviewers. Treating them as one decision is one of the commonest structural errors in these files.
Track each as its own decision with its own status and deadline, keep the facts consistent across both, and do not tell a seller that reinstatement settles the funds question, because it does not automatically.
AmazonSellersAppeal by Or Shamosh reviews your Section 3 suspension notice and evidence, then manages your case in Seller Central.
We review the Section 3 notice, account history and earlier appeals to identify the issue behind the deactivation.
We build a dated case history, resolve gaps in the evidence and prepare a focused appeal for each decision Amazon is reviewing.
We handle Seller Central submissions, replies, revisions and follow-ups, coordinating separate account, verification or funds requests where relevant.
Strategy, evidence, appeal writing, submissions and unlimited follow-ups and revisions within the agreed case scope.
Amazon seller enforcement is our daily work. Amazon Sellers Appeal has handled account, listing and compliance cases across global marketplaces.
* Historical results across ASA Compliance Group-managed enforcement cases. Last verified as of .
Real names and quotes from clients we’ve helped through reinstatement. Every case has its own timeline and details.
Other firms failed
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”
Suspended 6 weeks, then deactivated
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
Reactivated in 24 hours
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
Account suspended
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
Pesticide listing
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Listing complaints
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
Hijacker removed
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Product reinstated
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Hijacker resolved
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Listing policy
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Patent dispute
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
Trademark claim
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Adult flag
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Account reinstated
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Pesticide tag
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
6 client video stories
When you’re ready, get your case strategy below. We’ll tell you if we’re the right fit.
ASA Compliance Group operates Amazon Sellers Appeal. On Section 3 files we reconstruct the account record, identify the underlying issue and run the submission in Seller Central.
Citing Section 3 tells you Amazon acted under the agreement's suspension or termination provision and, on its own, almost nothing about why. It is not a violation type, and it is not a statement that the relationship has ended. The work is identifying which underlying issue is being acted on, because that is what the response has to answer. One common underlying issue has its own page: where the account was actioned over pricing, the fair-pricing analysis is on the price gouging page.
Section 3 is the suspension or termination provision in Amazon's Business Solutions Agreement. It is a contractual clause, not a violation type, and it is not an intellectual-property category. Citing it tells you Amazon has acted under that provision and, on its own, almost nothing about why.
A Section 3 notice may sit on top of deceptive or fraudulent conduct, identity concerns, supply-chain concerns, linked-account risk, review abuse, prohibited products, customer harm, or another severe lane. Some notices name the concern. Many give very little, and that is not a defect to argue about but a condition to work in.
So the work runs in this order, and every step taken out of it costs a review cycle:
Every notice, the Account Health record, the case logs, prior appeals and replies, across each affected marketplace. Before drafting anything.
Which underlying issue is controlling, and on what basis. The dated chronology usually answers this without speculation.
Reinstatement, funds, verification and any listing matter are separate asks with separate evidence. Do not merge them.
That reconstruction covers the account history, the affected marketplaces, related notifications, the funds state, the Account Health record, verification events and every prior appeal. Amazon's code of conduct sets the obligations most of these lanes sit under.
There is no standard Section 3 response, and most rejections are of something written as though there were.
A three-part plan of action addressing Section 3 itself, without identifying the conduct or verification burden underneath it.
Section 3 read as automatically meaning fraud, or automatically meaning inauthentic products. It means neither by itself.
Multiple submissions opened and the explanation changed before the account record was reconstructed, leaving contradictions on the log.
Arguing that Amazon supplied no proof while leaving risk signals elsewhere in Seller Central unanswered.
Reinstatement, funds, identity verification, listings and linked accounts combined into a single unfocused submission.
A virtual assistant or agency named as responsible. It may be true and it does not transfer the obligation.
A focused appeal connects your notice with verifiable records. Here is what we review: the deactivation reason, account history and supporting evidence.
The exact deactivation notice, every performance notification, the Account Health record, case logs, prior appeals and Amazon's replies, across every affected marketplace. This is the phase people skip and it is the phase that decides everything after it.
Then a dated chronology tying each Amazon event to the seller action that preceded it. The pattern of dates frequently identifies the issue on its own, without anyone having to speculate about what Amazon found.
State which underlying issue is controlling and on what basis, because that decides which records matter:
Where the notice genuinely does not say, present the strongest supported reading and label it as that. Stating a speculation as though it were Amazon's finding is worse than acknowledging the uncertainty.
Account reinstatement, funds disbursement, identity verification and any listing matter are separate decisions, often with separate notices, deadlines, evidence and reviewers. Track each with its own current status and requested action.
Keep the facts identical across all of them. Inconsistency between two submissions on the same account is itself a finding, and it is the most avoidable one in this type of case.
Where a contractor, employee or agency was involved, the records matter: permissions, access history, document provenance, communications. They establish the chronology and what has changed.
They do not transfer responsibility, and a response built on blame reads as one. What does work is the same facts framed as control: what happened, what governs it now, and what evidence shows the control is real.
Send what you have rather than waiting to assemble everything. The first useful output is the chronology, and it can usually be built from the notices alone.
For sellers who already have the Performance Notification. Broader questions: full FAQ library.
Your case stays with one team for the evidence review, appeal, submissions and follow-ups.
Include the deactivation notice, any earlier notifications, the Account Health record and every prior appeal. A real person reads it and replies in writing.
Or Shamosh · Founder and lead strategist
5,600+ Amazon seller accounts and ASINs reinstated since 2016. Every intake is personally assessed before acceptance.
Send what you have, including prior DIY or agency appeals. We say what is viable in writing before you commit.
Case review form
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If Amazon deactivated your account under Section 3, send us the notice and the account history.
For individual ASIN issues, explore listing reinstatement. For a different notice, browse all suspension types.
