Amazon flagged incorrect information on your product page? We compare the listing with the product you sell, check the catalog history, and handle the corrections, evidence and appeal.
Founder-led review. Most first replies within about an hour.
Last verified as of .
Founder-led enforcement expertise backed by executive leadership and specialist teams in Seller Central.
Founder, ASA Compliance Group · International speaker on Amazon enforcement and reinstatement
When your Amazon account or listings are suspended, every moment counts, and genuine expertise matters. Or Shamosh, founder of ASA Compliance Group, has spent over 10 years mastering the complexities of Amazon’s policies, compliance guidelines, and seller reinstatements. His LL.B. background informs how he reads Performance Notifications and frames compliance strategy; complex matters still run through ASA Compliance Group’s in-house legal department and outside counsel when required. He has led work across 5,500+ cases. His work spans seller account suspensions, listing appeals and compliance cases.
Or regularly shares his knowledge at seller conferences and webinars worldwide, including Prague March 2025, Sofia April 2025 and April 2026, Warsaw May 2026, with an upcoming UK appearance in October 2026. See conference appearances, explore seller webinars, read the restricted keywords guide, or see client stories in Testimonials.
AmazonSellersAppeal is operated by ASA Compliance Group, with dedicated appeal, legal, IP, and compliance teams in Seller Central. Michael Gourin and Smadar Popovski, alongside Or, lead intake and case operations; specialist staff join when your Performance Notification requires it.
Or Shamosh · Founder & CEO
Chief Commercial Officer
Product, marketing, partner channels, case intake & service structure
Owns product positioning, marketing, partner channels, and intake so sellers enter the right service path with clear scope and the right facts.
Chief Operating Officer
Appeal execution, Seller Central operations & case sequencing
Runs Performance Notification review, POA execution, Seller Central follow-ups, and escalations with disciplined sequencing.
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The catalog is shared, which can complicate both the origin of an error and the correction. Several parties may contribute to one catalog record, and more than one seller may have an eligible offer on it.
A specification that never matched, or matched a different variant. Dimensions, materials, compatibility, included components. Often it has been wrong for a long time and only becomes a finding when complaints accumulate.
The correction is straightforward and the scope usually is not, because the same value tends to appear in the title, the bullets, the images and the backend attributes independently.
The product moved on and the record did not. This is the branch with a trap in it: correcting the page to the new version while still fulfilling the old one converts one mismatch into a different mismatch.
Identify each physical version, its quantity and location, before editing anything. The live record and the inventory actually being shipped have to describe the same product, and that constrains which of them changes first.
Another party is writing to the record and their value keeps winning. A seller can submit a correction without controlling which contribution Amazon displays, which is why a correct flat file can process and change nothing.
Content arrived from a record that no longer exists as such. Merges bring attributes with them, and the resulting page can carry values whose origin is invisible on the current storefront.
The contribution history is the only place this shows. Without it, the wrong value looks like somebody's mistake rather than an inherited artefact, and the correction is aimed at the wrong owner.
The page reads correctly and the data underneath it does not. Search terms, product type, browse node, and attributes that never render but are indexed and reviewed.
This is the branch most often declared fixed while still broken, because the check people run is looking at the page.
A removed claim in the title proves nothing about the bullets, the images, the A plus content or the backend terms. Each is checked on its own or it is not checked.
AmazonSellersAppeal by Or Shamosh reviews your incorrect detail page notice and evidence, then manages your case in Seller Central.
We review the notice and compare the listing with the product to identify the inaccurate fields and affected ASINs.
We organize product evidence and contribution records, then prepare the corrections and supporting appeal for each relevant field.
We manage the Seller Central case, verify the live listing changes and handle additional requests, revisions and follow-ups.
Strategy, evidence, appeal writing, submissions and unlimited follow-ups and revisions within the agreed case scope.
Amazon seller enforcement is our daily work. Amazon Sellers Appeal has handled account, listing and compliance cases across global marketplaces.
* Historical results across ASA Compliance Group-managed enforcement cases. Last verified as of .
Real names and quotes from clients we’ve helped through reinstatement. Every case has its own timeline and details.
Other firms failed
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”
Suspended 6 weeks, then deactivated
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
Reactivated in 24 hours
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
Account suspended
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
Pesticide listing
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
Listing complaints
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
Hijacker removed
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
Product reinstated
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
Hijacker resolved
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
Listing policy
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
Patent dispute
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
Patent infringement
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
Account review
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
Trademark claim
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
Patent complaint
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
Adult flag
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
Account reinstated
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
Pesticide tag
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Six short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
6 client video stories
When you’re ready, get your case strategy below. We’ll tell you if we’re the right fit.
ASA Compliance Group operates Amazon Sellers Appeal. On detail-page files we map every surface, correct through the route that owns the field, and verify the live result in Seller Central.
It means one or more catalog surfaces materially misdescribe the product. That can be the title, brand, model, quantity, dimensions, compatibility, ingredients, materials, claims, images, variation, included components, or anything else a customer would rely on.
The wrong content may not be yours. It can come from another contributor, from Brand Registry, from Vendor Central, from a feed, or from a historic merge. That changes the route and it does not remove the burden: the response still has to prove the correct value and use a path that can actually change it.
Four states, and calling one by another's name is the single most common reason these files fail:
The flat file or case is written. Nothing has reached Amazon. Useful to show intent, proof of nothing else.
Amazon received it and issued a Batch ID. That is a receipt for a submission, not an outcome.
The row-level report says which values were accepted or rejected. Still says nothing about what displays.
The customer-facing page and the backend both checked, fresh, with dates. Processing reports, Batch IDs and case records are evidence of submission and processing. What they do not show is what finally rendered live, which is why this check is the one that closes the file.
Amazon's product detail page rules govern accuracy and the single-unique-product principle underneath it. Where the disputed field is the brand, brand misuse may be the controlling lane; where it is the parent-child structure, variations abuse is.
Reviewers check the live record. Most rejected responses report a submission and describe it as a result.
A prepared or uploaded file described as a corrected page. A Batch ID is a receipt for a submission, not an outcome.
The visible title is changed while images, A plus content, backend attributes and variations still carry the old value.
A new record made to escape a suppressed or difficult one, which turns a content problem into a circumvention problem.
Another contributor is named, with no contribution history, no attempted corrections and no authoritative product evidence.
Captures with no date and no live check after processing, which cannot show when the state they depict was true.
An existing ASIN repurposed for a materially different version, or offered inventory left inconsistent with the product the ASIN represents.
A focused appeal connects your notice with verifiable records. Here is what we review: product specifications, listing fields, contribution records and live corrections.
Record the exact violation, the ASIN and code, the marketplace, the fields at issue, and captures of the page both now and historically. Then establish the physical source of truth: all-side photographs of the product and packaging, manufacturer specifications, model, identifier, brand, dimensions, ingredients or materials, and included components.
Everything downstream is a claim measured against that. Where the physical units themselves no longer match the correct record, that is a separate disposition and it has to be stated rather than assumed away, and it may be a different item case rather than a catalog one.
The centre of the file is a matrix, not a paragraph. For every field at issue: the current value, the correct value, the authoritative source for it, who owns the correction, and the state it is actually in. The surfaces to check:
Which of these is relevant depends on the mismatch and the contribution history. The point of listing them is that the answer is almost never only the first one.
Submitting a correction and holding contribution authority are different things. Where Brand Registry, Vendor Central or a feed owns the field, a technically perfect flat file will process and display nothing, and the file needs to say so rather than repeat the upload.
Creating a replacement record is not the answer here. Where the product already exists in the catalog, the route is contribution, correction, merge or escalation. A new record is appropriate only for a genuinely distinct product that meets the creation rules.
The file closes on a fresh Category Listings Report, the live detail page, mobile as well as desktop where the surfaces differ, and the case evidence. Dates on everything, because a capture without one cannot establish when it was true.
A suppressed record can make customer-facing verification impossible, and that is a real situation rather than an excuse. Say what processed, what remains invisible, and what route is needed after restoration. Stating the limit is stronger than implying a check that was not possible.
If a correction was attempted and appeared to do nothing, that is useful evidence rather than a failure to report. It usually means the field is owned elsewhere, which changes the route.
For sellers who already have the Performance Notification. Broader questions: full FAQ library.
Use the listing-status selector to distinguish a catalog correction, an inactive offer and a policy restriction.
Your case stays with one team for the evidence review, appeal, submissions and follow-ups.
Include which fields are wrong, what the product actually is, and any flat files or cases already raised. Four short steps. Or Shamosh reads every intake.
Or Shamosh · Founder and lead strategist
5,500+ enforcement cases since 2016. Every intake is personally assessed before acceptance.
Send what you have, including prior DIY or agency appeals. We say what is viable in writing before you commit.
Questionnaire
If the questionnaire does not load, open intake on the account page.
If Amazon flagged the detail page or your listing does not match the product, start with the questionnaire.
For individual ASIN issues, explore listing reinstatement. For a different notice, browse all suspension types.
