Diagnosis
- Full strategy and enforcement logic diagnosis
- Review across account history, submissions, rejections, risk signals
- Case log stability check: contradictions, missing evidence, wrong placement
ASA Compliance Group
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Amazon listing & ASIN reinstatement
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Since 2016
Is your Amazon listing or ASIN suspended? We rebuild the suspension file Amazon reviews.
Listing reinstatement services and ASIN suspension appeals: detail pages, backend search terms, A+, invoices, and rights docs must match the Performance Notification, whether Amazon cites inauthentic, defective, used sold as new, restricted, safety, or IP on the listing.
- The risk ASIN or listing suspension blocks sales on impacted SKUs while enforcement stays open and the thread grows.
- Why DIY fails Reactive listing edits without a mapped suspension file contradict prior submissions.
- What we do Map titles, bullets, claims, invoices, labs, safety docs, and rights letters to the exact allegation.
What happens when we take over
All included, unlimited follow-ups
Map your case log and all prior submissions
Identify the enforcement trigger Amazon flagged
Fix the issue with proof Amazon can verify
Lock controls so the same failure doesn’t repeat
Tie claims to documentation and artifacts
Submit, follow up, escalate in the right lanes
Reinstatement: listing or ASIN active where Amazon lifts enforcement
- 5,200+ cases handled
- 98% historical reinstatement rate (scoped)
- Since 2016
- 98% figure independently reviewed by a third-party verifier (publicly traded)
Led by Or Shamosh and ASA Compliance Group for Amazon listing suspension reinstatement, ASIN enforcement, and catalog appeals since 2016.
Send ASINs, suspension notices, and prior appeals, whether the issue is inauthentic, defective, used sold as new, restricted, safety, or trademark on the catalog.
Paste ASINs, listing Performance Notifications, screenshots of detail pages, and every prior appeal. We reply with next steps within hours in most cases during active handling.
You get ASIN and listing reinstatement work mapped to suspension type: defective, used sold as new, inauthentic, restricted, medical-style claims on the page, safety, trademark or copyright on the catalog.
Full catalog-thread ownership for listing-level enforcement. We align detail pages, backend terms, A+ and images, invoices, labs, test reports, and authorization or rights documentation to what Amazon cited, whether the issue is condition, authenticity, restricted gating, or IP on the listing.
Catalog thread control
One ASIN-family narrative. One evidence map. Controlled submissions so investigators see a single suspension story, not churning edits.
When you contact us, include:
- ASINs or SKUs and marketplace(s) affected
- Listing Performance Notification text (or suppression reason codes)
- Screenshots or exports of live detail pages and backend terms
- Every prior appeal, Plan of Action, and attachment already sent
If Amazon cited keywords, claims, or condition, pause reactive edits until the file is mapped.
What we guarantee: Structured listing and ASIN appeals, evidence mapped to each cited claim, and disciplined follow-ups in Seller Central. Fit and scope are confirmed before you commit to full service.
ASA Compliance Group handles listing-level suspensions: inauthentic, defective, restricted, safety, medical-style claims on the page, and IP on the catalog, with the same case-log discipline we use on full account work.
Why listing and ASIN suspension appeals fail
Amazon suspends listings for specific reasons: inauthentic or counterfeit, defective or not as described, used sold as new, restricted or gated categories, safety and compliance, medical or drug-style wording on the detail page, and trademark or copyright on the catalog. Variation and parent-child structure can spread those flags across SKUs.
Investigators compare your listing content, attachments, and messages across time. Partial fixes or inconsistent wording keep ASIN suspensions open.
We stabilize the suspension thread, map proof to each cited claim, then submit so catalog enforcement reads as one coherent file.
01. Wrong suspension read
Treating an inauthentic notice like a keyword cleanup, or vice versa, produces the wrong evidence.
02. Evidence gaps
Invoices, tests, safety data, or rights documentation missing for the ASIN and allegation at issue.
03. Catalog spread
Variation or parent-child issues re-trigger enforcement on related SKUs.
Listing and ASIN suspension triggers
Listing suspension triggers and catalog enforcement context
Listing reinstatement work often starts after an ASIN is suspended, a listing is removed, or the detail page disappears. Sellers describe inauthentic Amazon suspensions, used sold as new complaints, restricted product approval problems, IP complaints on the listing, or counterfeit allegations. Amazon listing reinstatement services and a POA for the ASIN only work when invoices, safety data, rights letters, and copy align to the exact wording Amazon used, in a cumulative thread that does not contradict itself.
- Amazon listing reinstatement and ASIN appeal support: catalog appeals, detail page remediation, POA for ASIN enforcement, and supply chain documentation mapped to the notice
- Inauthentic, counterfeit, or not-as-described and defective condition suspensions
- Used sold as new, wrong item received, or materially different item allegations
- Product safety, compliance, meltable, expiration dating, or Hazmat and dangerous goods flags
- Restricted product approval, gated category, adult, or category-approval enforcement
- Intellectual property complaint on listing, trademark, copyright, or patent on detail page or images
- Medical, drug, disease, cure, or structure/function claims on supplements, cosmetics, or topicals
- Variation, parent-child, bundle, or ASIN-creation policy issues spreading flags across SKUs
- Restricted keywords in titles, bullets, A+ Content, image text, or backend search terms
- Listing policy violation, duplicate listing, or incorrect UPC or brand use on catalog
For the full restricted-keywords reference, open the homepage keyword guide.
Listing or ASIN suspended? You're in expert catalog hands.
Meet Or Shamosh: trusted help for Amazon listing suspension and ASIN reinstatement
Founder, ASA Compliance Group · International speaker on Amazon enforcement and reinstatement
Listing suspensions, for inauthentic, defective, restricted, safety, or IP-on-listing allegations, need ASIN-specific evidence and a clean thread, not a generic letter. Or Shamosh and ASA Compliance Group map Performance Notifications, detail pages, invoices, labs, safety documentation, and rights letters so appeals match what Amazon cited.
Explore Media for webinars on IP and compliance, the listing suspension triggers on this page, and Testimonials from sellers we have helped.
The team behind Amazon Sellers Appeal includes attorneys, regulatory consultants, and policy analysts, so listing suspensions get the same disciplined execution larger sellers expect.
Ready to reinstate your suspended Amazon listings and ASINs? Start your case review
Why this matters
- Investigators compare listing versions across time, control edits before you appeal
- ASIN evidence must match the exact claims Amazon cited
- Variation and parent-child issues can spread flags across SKUs
- One team owns the Seller Central thread end to end
Proof & results
Real reinstatement numbers for Amazon sellers, scoped. Response within hours in most cases during active handling. Data verified as of .
We start with a candid read on your case so you know the plan before you invest in full service.
We do not rely on internal contacts at Amazon. Reinstatement comes from structured submissions, correct routing, and a case log that stays consistent from first message through resolution.
Historical reinstatement rate
details below
98%
Across cases we accepted and fully managed (prepared the compliance response and ran follow-ups). The 98% figure was independently reviewed by a third-party verifier (publicly traded).
Cases handled
since 2016
5,200+
Account-level and ASIN-level enforcement across global marketplaces.
Speed
active handling
Within hours
Response within hours in most cases during active handling. Review timelines vary by queue and issue type.
Scope
all included
End to end
Full strategy, full package, unlimited follow-ups and revisions within scope, calls, escalations, and internal routing when needed.
International speaker
conferences
European Seller Conference · AMZFest · Amazing Days Summit
Keynotes and sessions on Amazon enforcement and reinstatement at major seller events in Prague, UK, Sofia.
98% details
98% historical reinstatement rate: what it means
98% is a historical reinstatement rate across 5,200+ cases where we prepared the compliance response and ran the case through follow-ups. Success means reinstatement. This metric was independently reviewed by a third-party verifier (publicly traded).
We focus on what Amazon’s reviewers evaluate: a complete compliance response and consistent execution across your full case log, so nothing in the file works against you.
Client reviews
What sellers say about Amazon Sellers Appeal
Real names and quotes from clients we’ve helped through reinstatement. Every case has its own timeline and details.
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Use arrows or the dots to jump to any testimonial. Video testimonials below.
Evidence
Real sellers. Real reinstatements. Each case required a different approach.
Five short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
5 client video stories
When you’re ready, start your case review below. We’ll tell you if we’re the right fit.
Expert content
Our Media
Expert webinars on Amazon suspension and reinstatement. Deep dives on IP, policy, and compliance. Play inline or on YouTube.
IP Suspension Deep Dive
Watch on YouTube
Section 3 Explained
Watch on YouTube
Related Accounts Appeal
Watch on YouTube
10X5 Hack Series
Watch on YouTube
Building Compliance Teams for Amazon
Watch on YouTube
Review Manipulation
Watch on YouTube
Protect Your Amazon Business from Suspensions
Watch on YouTube
Black Hat Sellers and Keyword Injections
Watch on YouTube
Prevent Amazon Account Suspensions
Watch on YouTube
Black-Hat Tactics and Anti-Competitive Threats
Watch on YouTube
Avoid Costly Amazon Suspensions
Watch on YouTube
Keyword Pitfalls: Stop Suspensions Before They Start
Watch on YouTube
Mastering Amazon Compliance and Growth
Watch on YouTube
Keyword Misclassifications and Amazon Suspensions
Watch on YouTube
E-Commerce Hacks for Amazon Sellers
Watch on YouTube
Mastering Amazon Compliance in 2024
Watch on YouTube
Sermondo Talks: ASA Compliance Group
Watch on YouTube
What Makes ASA Compliance Group Different
Watch on YouTube
Amazon Appeal Plan of Action
Watch on YouTube
Expert session: Amazon seller reinstatement
Watch on YouTube
Live: Amazon seller strategies
Watch on YouTubeUse arrows or the dots to jump to any webinar.
How we execute listing and ASIN suspension appeals
Listing suspensions turn on whether your detail page, backend terms, and proof match the Performance Notification: inauthentic or counterfeit, defective or not as described, used sold as new, restricted or gated positioning, safety or compliance, medical or drug-style claims on the page, or trademark and copyright on the catalog. We rebuild the file Amazon reviews and control submissions so the case log stays coherent.
What we package for listing-level suspension and ASIN reinstatement
A listing suspension is not one paragraph. It is a mapped catalog response. We align copy, images, A+, and backend terms to the notice, then attach invoices, labs, authorization, safety data, or rights documentation Amazon expects for that enforcement type.
Reactive listing edits without a plan often contradict prior messages. We stabilize what is already in the thread before the next submission.
01
We isolate ASIN-level suspension triggers
We tie enforcement to specific SKUs, notice language, and prior reviewer text: condition, authenticity, restricted product, safety, IP on the listing, or variation-driven spread.
02
We document catalog corrections
Backend search terms, variation structure, claims, and evidence update in a sequence that matches the case.
03
We install repeat-flag controls
Controls cover IP, condition, restricted claims, and category gating so related SKUs do not re-trigger the same enforcement.
04
We map evidence to every listing claim
Invoices, test reports, authorization letters, registrations, and safety docs attach to the exact statements Amazon challenged.
Detail page history, where listing suspensions collapse
Investigators compare screenshots, prior submissions, and live catalog data. We keep versions and messages aligned so Amazon does not see a moving target.
Most listing denials are cumulative. We own the thread until the suspension file is clean enough to approve.
Listing suspension reality
Why Amazon keeps rejecting DIY listing and ASIN suspension appeals
Listing suspension threads accumulate every detail page revision, attachment, and Seller Central reply. Amazon compares prior copy to what you claim today for inauthentic, defective, used sold as new, restricted, safety, medical-style claims on the page, and trademark or copyright on the catalog. When early appeals ignore ASIN-specific evidence or you keep editing listings mid-review, investigators see drift, not a resolved suspension.
Generic appeal, wrong suspension lane
The notice demands proof for the specific allegation: condition, authenticity, restricted gating, IP on the listing, or safety. A one-size POA that could apply to any SKU rarely clears the suspension.
Reactive listing edits and mixed messages
Changing titles, bullets, or backend terms without a master plan contradicts earlier submissions and confuses the review history.
Evidence that does not match the cited claims
Invoices, labs, safety data, or rights letters must map to the exact claims Amazon flagged. Mismatched attachments extend denials.
ASA Compliance Group stabilizes the listing suspension thread, maps evidence to each ASIN claim, and runs submissions so enforcement reads as one coherent file.
Before we take your case: case review for Amazon sellers Complimentary (no cost)
We map your enforcement lane, whether this is a first notice or a bruised thread, and we read your full appeal history before we commit. No case is taken just because a form was filled.
Case intake
What we pull from Seller Central
We reconstruct the thread from the Performance Notification and the case log, not from memory.
- Performance Notification text (exact language from Seller Central)
- Every appeal and Plan of Action you already submitted
- Every rejection or request for more information from Amazon
- Your Seller Central case log and case IDs
- Your timeline: what changed, what triggered, what you tried
After review
What you can act on
Concrete answers on risk, lanes, and what to stop doing in the thread.
- Why Amazon rejected your last appeal and what is still missing
- Contradictions in the case log and what to stop doing now
- What must never be submitted again
- What Amazon is really evaluating (not typical seller assumptions)
- Required documents vs. what cannot be substituted
- Viable path: appeal lane, escalation, or no path
- Appealability and realistic reinstatement odds
- Fastest reinstatement path for your stage
That is how you avoid wasted cycles and shorten time to reinstatement.
Whether you stay DIY or move to full ownership, clarity matters. Only one path gives you case ownership, evidence mapping, and unlimited follow-ups. We’re not asking you to say yes or no today; we’re asking you to make an informed decision. Send your Performance Notification and appeal history; we’ll tell you which path is viable.
Then we give you the full strategy.
Most sellers want us to execute it end-to-end (execution is the hard part), but you get the plan either way.
What's included
Most sellers try to handle enforcement themselves and hit a rejection loop. We take over the entire case, so you’re hiring full ownership, not generic ticket support. Coverage runs from first submission through resolution, account and ASIN level.
This is full case handling, not a one-off POA PDF. Scope and investment align to what your enforcement lane requires.
There is no submission limit, no revision limit, and no follow-up limit within scope. If Amazon requires multiple cycles, we run multiple cycles until the case resolves or there is no viable review path left.
Evidence map
- Evidence mapping and document coordination
- Claims tied to artifacts, gaps identified and filled
Appeal package (Plan of Action / POA)
- Root cause, corrective actions, preventive controls, evidence references (Seller Central ready)
- Supporting documentation set when needed (SOPs, logs, declarations)
Execution loop
- What goes where in Seller Central and what not to submit
- Unlimited follow-ups and revisions within scope
- Account Health calls when needed
- Seller Support cases when needed
- Escalations when review stalls or loops
Routing
- Internal routing when needed: policy, compliance, product safety, payments, seller performance, legal-facing channels when applicable
- External coordination when needed: suppliers, labs, rights owners, regulators
Response within hours in most cases during active handling.
Service lines
Related services & resources
This page is for listing and ASIN suspensions only. Full account deactivation, non-infringement and patent-heavy IP threads, entity and SIV migration, or FDA and EPA regulatory suspensions each need a different lane below.
Account reinstatement
Amazon seller account reinstatement services for suspensions and deactivations: funds on hold, code of conduct, review manipulation, Section 3, related accounts, ODR and Account Health. Professional POA, appeal-denied recovery, one disciplined Seller Central thread.
- Funds reserve or disbursement holds tied to enforcement and account health
- Code of conduct, Business Solutions Agreement, and manipulation-style notices
- One disciplined narrative across Account Health, appeals, and escalations
Listing reinstatement (this page)
Listing reinstatement services and ASIN suspension appeals: inauthentic, defective, used sold as new, restricted, safety, IP complaint on listing, detail-page health claims. POA, invoices, labs, rights docs mapped to the Performance Notification.
- Condition, authenticity, and restricted-product allegations on specific ASINs
- Invoices, labs, authorization, and rights documentation for what Amazon cited
- No reactive listing edits that contradict your cumulative case log
Current service page
Migration & verification
Amazon seller migration and SIV help: change legal entity, bank or tax updates, ownership transfer, seller identity verification failed. Sequenced Seller Central updates to avoid payment holds and suspension risk.
- Documentation packs aligned to current verification and reinstatement requests
- Legal entity, payments, tax, address, and Brand Registry kept consistent
- Fewer contradictory snapshots that extend SIV or escalate to suspension
Legal support
Legal-adjacent Amazon suspension support: non-infringement letters, trademark and patent complaints, rights-owner enforcement, counterfeit and inauthentic IP threads. In-house legal drafting plus Seller Central POAs and exhibits, coordinated with outside counsel.
- Non-infringement and formal correspondence aligned with appeal attachments
- Trademark, copyright, and patent threads kept consistent in Seller Central
- POAs and exhibits that match counsel-reviewed facts, not improvised replies
Regulatory support
Regulatory reinstatement services: FDA supplement and cosmetic suspensions, EPA pesticide and antimicrobial flags, FTC claim substantiation, device language when cited, restricted products and safety. COAs, SDS, registrations, labels, and POAs tied to the notice.
- COAs, SDS, EPA or state registrations, and supplier proof by ASIN family
- Claims, categories, and packaging corrected before the next POA lands
- Every regulatory POA statement mapped to documentation investigators expect
Amazon suspension lawyer or seller attorney? Appeals plus an in-house legal department
Many Amazon sellers search that when their seller account is suspended. We're a dedicated reinstatement and suspension appeal service with an in-house legal department for enforcement-facing work, formal letters (including non-infringement correspondence), patent and IP disputes, and escalations, plus we coordinate with your outside counsel when you retain one.
Most Amazon suspensions are policy enforcement issues, not courtroom matters. Seller Central appeals, Plan of Action submissions, and evidence-backed compliance responses are what move cases. A lawyer can't submit those for you; neither can a template. That's where we come in.
Our in-house legal team handles enforcement-facing scenarios every week: IP complaints, rights owner correspondence, trademark and patent disputes, formal letters (including non-infringement and opinion-style work where appropriate), and escalations that touch Amazon's brand registry and external departments. We build the compliance narrative, legal correspondence, and evidence package Amazon actually reviews.
When separate outside counsel is required (contract disputes, litigation, regulatory filings beyond Seller Central), we coordinate alongside it. We keep the Seller Central case log consistent, avoid contradictions, and build the compliance response around evidence Amazon can verify, aligned with both our legal department and any attorneys you retain.
Start with a case review. Send your Performance Notification and appeal history; we'll tell you whether a policy appeal path exists or if legal counsel should lead first.
Listing suspension reinstatement: FAQs
Suspended ASINs and listings: inauthentic, defective, restricted, safety, IP on catalog, variation families, and thread-disciplined POAs in Seller Central.
Can you reinstate a suspended ASIN or listing?
Yes, when the file matches Amazon’s notice and the right enforcement lane. We map the ASIN-level suspension, evidence, and submission sequence.
What listing suspension types do you handle?
Common lanes include inauthentic or counterfeit, defective or not as described, used sold as new, restricted or gated products, safety and compliance, medical or drug-style claims on the detail page, trademark or copyright on the catalog, and variation or parent-child issues that spread flags.
What causes listing-level suspensions?
Amazon cites specific policy lanes: condition and authenticity, restricted claims and gating, IP on the listing, unsafe or non-compliant positioning, incorrect categorization, and variation abuse that spreads enforcement across SKUs.
Do you handle variation and child ASIN issues?
Yes. We address bundle structure, parent-child relationships, and policy alignment across the catalog.
How is listing work different from full account suspension?
Listing cases focus on catalog compliance and ASIN evidence; account cases add identity, health, and account-wide enforcement threads.
How do I appeal an inauthentic Amazon suspension or counterfeit complaint?
Amazon usually expects supply chain documentation: invoices that meet Amazon’s format expectations, supplier verification, and detail page accuracy tied to the ASIN. We structure the Plan of Action so each claim maps to documents investigators can verify.
What is ASIN suppression versus listing suspension?
Sellers often say ASIN suppressed, listing removed, or detail page removed. Each still creates Performance Notifications and a cumulative thread. The reinstatement strategy is the same: align proof and copy to the exact reason code and language Amazon used.
What documents will you need?
Notices for the ASIN, prior appeals, invoices or compliance proof Amazon requested, and your listing content history where relevant.
Do you guarantee reinstatement?
No. Amazon decides. We deliver structured appeals and disciplined follow-ups.
How do I start?
Send your listing notices and thread history through the contact form. We reply with next steps.
What is a listing suspension versus a full Amazon account suspension?
Listing suspensions block specific ASINs or offers while your seller account may stay active. They still carry Performance Notifications, evidence demands, and a cumulative case thread, so detail page edits and appeals must stay consistent over time. Account suspensions add funds, conduct, health, and verification issues across the whole seller record.
Next step: use the contact form below. We reply with what we need and whether we can take your case.
Contact Amazon Sellers Appeal
Send your case details. We’ll review and tell you if reinstatement is viable.
Required: Performance Notification text and a short summary of what you already sent. Optional: phone, attachments as your process allows. We reply with what we need next.
Send your Performance Notification from Seller Central and your appeal history. We reply in writing with what we need and whether we can take your case.
Whether you want the fastest credible review or hands-on strategy, send what you have. If you were burned by templates or ghosting before, say so. We tell you what is viable before you pay for full service, not after.
Fastest ways to reach us:
Led by Or Shamosh, over 10 years in compliance & reinstatement. We're part of the ASA Compliance Group, dedicated to protecting Amazon businesses through proactive strategies, expert appeals, and ongoing guidance.
Paste your Performance Notification and appeal history. We reply within hours with next steps.
Performance Notification = the suspension email from Seller Central that cites the policy and tells you your account is suspended. Paste the exact text.
Include:
- Performance Notification (exact text from Seller Central)
- Every appeal and POA you submitted
- Every rejection or request for more from Amazon
- Short timeline: what changed, what you tried
Add a bit more across both boxes
Paste notices and appeals in the first field and your summary in the second. The more detail, the better we can review your case.