Amazon Seller Account Deactivated? We’ll Get You Reinstated—Fast.

Amazon deactivates accounts for a variety of reasons, including policy violations, counterfeit claims, and performance issues. Listings may also be deactivated for restricted product violations or incorrect item information. We handle all of these cases and help you get reinstated fast.

While no one can guarantee reinstatement, our 98% success rate speaks for itself. We’ve handled thousands of cases and know how to create effective, compelling appeals that align with Amazon’s requirements.

Typically, Amazon responds to appeals within 48-72 hours, but the timeline can vary based on the complexity of the case. We work as quickly as possible to get your business back online.

To get started, we’ll need your suspension notification email, any performance metrics related to the case, and any other relevant information you have.

A Plan of Action (POA) is a detailed document outlining:

• The root cause of the issue that led to the suspension.
• The corrective actions you’ve taken to fix the issue.
• Preventive measures to ensure that the problem won’t happen again.

The POA is the cornerstone of your appeal. Amazon requires this to be specific, clear, and tailored to the reason for suspension. We specialize in crafting highly effective POAs that target the exact concerns Amazon raises.

If your initial appeal is rejected, don’t worry—there are still options. We will:

1. Reassess the rejection notice to understand why the appeal failed.
2. Submit a revised appeal, addressing any points Amazon raised in their response.
3. Continue working with you to ensure every angle is covered until all appeal options have been exhausted.

Our team is experienced in handling multiple appeals, and we remain committed to your case until it’s resolved.

Our risk management services proactively monitor your account health, ensuring ongoing compliance to help prevent future suspensions.

Yes! We specialize in reinstating suspended listings, even if your account is active. Our team will:

• Identify the root cause of the listing suspension.
• Draft an appeal addressing the specific issue, whether it’s a compliance violation or a customer complaint.
• Optimize the listing to prevent future issues.

Yes, the key to preventing inauthentic product suspensions is ensuring your documentation is thorough. Always:

• Source from reputable suppliers and keep a clear audit trail.
• Maintain valid invoices and purchase orders.
• Ensure all product descriptions match what you’re selling.

If Amazon flags your product as inauthentic, we can help craft an appeal backed by valid documentation.

We provide:

• Expertise: With over 9 years of experience and 3,000+ resolved cases, we know what it takes to get your account reinstated.
• Personalized Service: Each appeal is custom-crafted for your specific situation, not a one-size-fits-all template.
• Ongoing Support: Beyond reinstatement, we offer risk management services to ensure long-term compliance with Amazon’s evolving policies.
• Proven Track Record: A 98% success rate speaks to our commitment and effectiveness in resolving even the most challenging suspensions.