Diagnosis
- Full strategy and enforcement logic diagnosis
- Review across account history, submissions, rejections, risk signals
- Case log stability check: contradictions, missing evidence, wrong placement
ASA Compliance Group
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Regulatory suspension & reinstatement
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Since 2016
Amazon suspended you for FDA, EPA, FTC, or safety issues? We build the regulatory file suspensions require.
Labs, labels, EPA or state registrations, device or supplement positioning when cited, FTC-relevant advertising claims, and listing language must match the suspension notice.
- The risk Regulatory suspensions need verifiable proof, not narrative-only apologies.
- Why DIY fails Re-uploading the same PDF without fixing claims, labels, test scope, or registrations.
- What we do Map each allegation to COAs, SDS, registrations, supplier proof, and corrected copy.
What happens when we take over
All included, unlimited follow-ups
Map your case log and all prior submissions
Identify the enforcement trigger Amazon flagged
Fix the issue with proof Amazon can verify
Lock controls so the same failure doesn’t repeat
Tie claims to documentation and artifacts
Submit, follow up, escalate in the right lanes
Regulatory position documented: suspension appeals submitted with proof
- 5,200+ cases handled
- 98% historical reinstatement rate (scoped)
- Since 2016
- 98% figure independently reviewed by a third-party verifier (publicly traded)
Led by Or Shamosh and ASA Compliance Group for Amazon FDA-style, pesticide, restricted product, and product-safety reinstatement since 2016.
Supplements, cosmetics, devices when Amazon cites them, chemicals, pesticides, electronics, and other regulated or restricted products.
Send the Performance Notification, affected ASINs, labels, labs (COA), EPA or device registrations if any, and prior appeals. We reply with next steps within hours in most cases during active handling.
You get labs, labels, registrations, device or supplement positioning, and listing language mapped to the exact regulatory allegations in your notice.
Regulatory listing and account risk turns on evidence: FDA-style supplement and cosmetic claims, OTC-style drug language, medical-device and 510(k)-adjacent positioning where Amazon cites it, pesticides and EPA registration, FTC-relevant advertising claims, restricted categories, and product safety. We align COAs, SDS, registrations, packaging, and corrected copy to the notice, then build POAs where each claim points to documentation investigators expect.
Compliance evidence control
One regulatory narrative per ASIN family. Test scope and labels match the categories Amazon cited.
When you contact us, include:
- Performance Notification with the exact claim or policy language
- Affected SKUs, ASINs, and marketplace(s)
- Current labels, COAs, test reports, or registrations you already have
- Every prior appeal or attachment sent on this enforcement thread
Send labs, registrations, and Amazon's exact wording when available.
What we guarantee: Defensible documentation planning, claim-to-proof mapping, and disciplined resubmissions. We tell you upfront if labs or registrations still need to be produced before Amazon can approve.
ASA Compliance Group combines regulatory analysts and Amazon specialists for FDA-style, EPA, FTC-relevant, and product-safety suspensions, with evidence packages Seller Central teams can evaluate.
Regulatory suspensions on Amazon
Amazon ties listings to FDA-style supplement and cosmetic rules, OTC-style drug language when cited, medical-device and 510(k)-adjacent expectations when the notice goes there, EPA pesticides and antimicrobials, FTC-relevant advertising claims, restricted categories, and safety or recall-style issues. Those lanes trigger ASIN and account suspensions when proof does not match the allegation.
We rebuild the compliance position, claims, labels, tests, and registrations, then tie every POA statement to evidence Seller Central teams can verify.
01. Claim mismatch
Marketing copy crosses into drug, disease, device, pesticide, or unsubstantiated advertising territory.
02. Missing proof
No COA, registration, 510(k)-adjacent support when cited, or label match for what Amazon alleged.
03. Repeat flags
Related SKUs re-trigger suspensions after superficial listing edits.
Regulatory suspension triggers
FDA, EPA, FTC, and product compliance on listings
Regulatory reinstatement often follows an Amazon FDA supplement suspension, pesticide registration questions, restricted product approval denials, or FTC-style health claim substantiation concerns. Sellers need COAs, SDS files, labels, registrations, and corrected listing copy that mirror the Performance Notification. Strong compliance pages and POAs map each claim to verifiable proof; stuffing keywords into appeals usually backfires.
- Amazon regulatory compliance and reinstatement support: FDA-style listing appeals, EPA pesticide remediation, restricted product documentation, and COA-backed POAs
- Dietary supplement suspension for drug, disease, cure, or structure/function claim issues
- Cosmetic vs drug positioning, topical drug claims, or before-and-after disease implication language
- OTC drug monograph language, pharmacy policy, or unapproved new drug positioning when cited
- Medical device claims, 510(k) clearance references, or diagnostic language when Amazon uses them
- Pesticide, insecticide, antimicrobial, sanitizer, or EPA registration and establishment number mismatches
- FTC advertising substantiation, deceptive health claims, or Made in USA and origin claim enforcement
- Restricted products, category gating, Hazmat, and state or federal labeling conflicts including Prop 65
- Product safety incidents, recalls, battery compliance, heavy metals testing, and COA or SDS demands
- Repeat bot flags across related SKUs after superficial listing edits
For the full restricted-keywords reference, open the homepage keyword guide.
FDA, EPA, FTC, or restricted-product suspension? Build a defensible compliance file.
Meet Or Shamosh: regulatory and Amazon specialists for evidence-backed suspension reinstatement
Founder, ASA Compliance Group · International speaker on Amazon enforcement and reinstatement
Regulatory suspensions demand labs, registrations, labels, and corrected claims across FDA-style supplements and cosmetics, OTC-style drug language when cited, medical-device and 510(k)-adjacent allegations when Amazon raises them, pesticides and EPA rules, FTC-relevant advertising claims, and restricted or unsafe products. Or Shamosh leads analysts and Seller Central execution so every POA statement maps to proof in the Performance Notification.
Browse Media for compliance education, the regulatory suspension triggers here, and Testimonials from sellers in heavy compliance lanes.
ASA Compliance Group helps you present documentation investigators expect, while keeping the suspension thread coherent from submission through follow-up.
Ready to rebuild regulatory compliance for Amazon suspension reinstatement? Start your case review
Why this matters
- Claims, labels, and tests must align with what Amazon cited
- Repeat flags often mean related SKUs still carry the same risk
- Evidence scope must match the ASINs at issue
- We tie each POA statement to documents Amazon can verify
Proof & results
Real reinstatement numbers for Amazon sellers, scoped. Response within hours in most cases during active handling. Data verified as of .
We start with a candid read on your case so you know the plan before you invest in full service.
We do not rely on internal contacts at Amazon. Reinstatement comes from structured submissions, correct routing, and a case log that stays consistent from first message through resolution.
Historical reinstatement rate
details below
98%
Across cases we accepted and fully managed (prepared the compliance response and ran follow-ups). The 98% figure was independently reviewed by a third-party verifier (publicly traded).
Cases handled
since 2016
5,200+
Account-level and ASIN-level enforcement across global marketplaces.
Speed
active handling
Within hours
Response within hours in most cases during active handling. Review timelines vary by queue and issue type.
Scope
all included
End to end
Full strategy, full package, unlimited follow-ups and revisions within scope, calls, escalations, and internal routing when needed.
International speaker
conferences
European Seller Conference · AMZFest · Amazing Days Summit
Keynotes and sessions on Amazon enforcement and reinstatement at major seller events in Prague, UK, Sofia.
98% details
98% historical reinstatement rate: what it means
98% is a historical reinstatement rate across 5,200+ cases where we prepared the compliance response and ran the case through follow-ups. Success means reinstatement. This metric was independently reviewed by a third-party verifier (publicly traded).
We focus on what Amazon’s reviewers evaluate: a complete compliance response and consistent execution across your full case log, so nothing in the file works against you.
Client reviews
What sellers say about Amazon Sellers Appeal
Real names and quotes from clients we’ve helped through reinstatement. Every case has its own timeline and details.
“Or was the only one who offered a solution to resolve everything without removing all the products from Amazon warehouses. In less than 24 hours after the appeal, my account was reactivated with all products available for sale.”
“My Amazon seller account was suspended and then a miracle. I paid Mr Or Shamosh who got me back on, so quick only 5 days later I was back!! I highly recommend him. He is brilliant, honest and genuine.”
“One of the greatest messages an Amazon seller can receive! I tried 2 other firms that both failed miserably and wasted about 5-6 weeks. Or fixed it in < 48hrs.”
“HUGE shoutout to Or Shamosh for his help with my PESTICIDE suspension. I fought them myself for a month with no results. Reached out on Friday. My listings were live again earlier TODAY. LESS THAN A DAY!”
“Shout out to Or Shamosh for helping me get one of my listings back online after it got taken down due to customer complaints! Thanks buddy.”
“I had a hijacker who really didn't want to leave. When Or sent me his organized method and we acted together, he dropped off my listing after a week and a half. I highly recommend him.”
“My account had been suspended for more than 6 weeks with 4 failed attempts. Then it was completely deactivated. I hired Or Shamosh and within 3 days it was reactivated. Add me to that recommendation list.”
“After a month of ongoing work, the product was finally reinstated. Or was available at any moment, a precise professional, and courteous.”
“A hijacker lowered my price by 40%. I turned to Or Shamosh who guided me through this process. Another week went by and the issue was resolved. Amazing service, patience, and he was available at all times.”
“A magician! I highly recommend Or for anyone who needs help with Amazon policy and listing reinstatement. He is patient, attentive, meticulous, and most importantly, professional and fast!”
“A competitor wrongly accused me of patent infringement. Or Shamosh helped me fix this problem very quickly and professionally! I'm more than happy with his service and communication.”
“Shamosh is a true professional and WIZARD! Very kind, super responsive, and extra helpful. He literally saved my business! God bless you both.”
“My listing was reported for PATENT infringement. Within 3 working days my listing was back online. Even after reinstatement, I had relisting issues. He sent another appeal and within 1 hour it was all back online.”
“Amazon notified me my account was under review. I immediately contacted Or Shamosh, who worked tirelessly all week. Within a short time, my account was reinstated. If you encounter issues, know you have a professional on your side.”
“A competitor filed a false Trademark claim. I had a thorough, well-written appeal the next day. My appeal was accepted and within a few days my listings were back up and live. I am beyond grateful.”
“Or Shamosh is AMAZING. Thank you my friend for helping me to reinstate my listings. He did an awesome job for appealing my patent complaint. You're the MAN.”
“Amazon incorrectly placed an 'Adult' flag on my listing. I fired off the emails in the morning and just half hour later got a reply from Amazon saying they have lifted the flag!!!! I'm beyond happy.”
“Thanks so much to Or Shamosh for reinstating my account!! You have done an amazing job and were able to get me selling again in no time! Definitely recommend his services!”
“I'd been struggling for about two months due to an incorrect pesticide tag. After almost 10 weeks of trying myself, Or helped me get the listing reinstated in less than a week. Without his help, I'm not sure if I'd ever have solved it.”
Use arrows or the dots to jump to any testimonial. Video testimonials below.
Evidence
Real sellers. Real reinstatements. Each case required a different approach.
Five short videos from sellers who worked with ASA Compliance Group through reinstatement. Every case has its own timeline and details.
5 client video stories
When you’re ready, start your case review below. We’ll tell you if we’re the right fit.
Expert content
Our Media
Expert webinars on Amazon suspension and reinstatement. Deep dives on IP, policy, and compliance. Play inline or on YouTube.
IP Suspension Deep Dive
Watch on YouTube
Section 3 Explained
Watch on YouTube
Related Accounts Appeal
Watch on YouTube
10X5 Hack Series
Watch on YouTube
Building Compliance Teams for Amazon
Watch on YouTube
Review Manipulation
Watch on YouTube
Protect Your Amazon Business from Suspensions
Watch on YouTube
Black Hat Sellers and Keyword Injections
Watch on YouTube
Prevent Amazon Account Suspensions
Watch on YouTube
Black-Hat Tactics and Anti-Competitive Threats
Watch on YouTube
Avoid Costly Amazon Suspensions
Watch on YouTube
Keyword Pitfalls: Stop Suspensions Before They Start
Watch on YouTube
Mastering Amazon Compliance and Growth
Watch on YouTube
Keyword Misclassifications and Amazon Suspensions
Watch on YouTube
E-Commerce Hacks for Amazon Sellers
Watch on YouTube
Mastering Amazon Compliance in 2024
Watch on YouTube
Sermondo Talks: ASA Compliance Group
Watch on YouTube
What Makes ASA Compliance Group Different
Watch on YouTube
Amazon Appeal Plan of Action
Watch on YouTube
Expert session: Amazon seller reinstatement
Watch on YouTube
Live: Amazon seller strategies
Watch on YouTubeUse arrows or the dots to jump to any webinar.
How we build FDA, EPA, and FTC-aligned compliance files for Amazon regulatory suspensions
Regulatory suspensions turn on whether your claims, labels, and tests match what Amazon cited: FDA-style supplement and cosmetic language, OTC-style drug positioning, medical-device and 510(k)-adjacent allegations when the notice goes there, pesticides and EPA registration, FTC-relevant advertising claims, restricted categories, and product safety. We align documentation to the Performance Notification, then structure appeals investigators can approve.
What goes into a regulatory Plan of Action after a suspension
Regulatory lanes expect documentation: COAs, SDS, registrations, supplier proof, device or supplement positioning support where applicable, and corrected marketing claims tied to the exact ASINs at issue.
Re-uploading the same attachment while claims stay unchanged usually deepens the rejection loop. We fix the underlying compliance position before the next filing.
01
We map the notice to claims and categories
Drug, disease, structure/function, pesticide, antimicrobial, device-style, safety, and restricted-product allegations are tied to listings, SKUs, and the exact language Amazon cited.
02
We gather labs, registrations, and supplier proof
Test reports, EPA and state expectations, Prop 65-style obligations, and FTC-relevant claim support are packaged for Seller Central reviewers.
03
We correct listing and label narratives
Titles, bullets, images, and backend terms are brought in line with compliant positioning.
04
We attach defensible evidence to every POA claim
Each corrective statement maps to a document Amazon can verify, not generic promises.
Repeat flags across related SKUs
Similar products often re-trigger enforcement after superficial edits. We design controls so the whole line stays within Amazon's expectations.
Regulatory reinstatement is an evidence discipline, we own it through resubmission and follow-up, not one-line fixes.
Compliance enforcement reality
Why Amazon keeps denying FDA, EPA, and restricted-product suspension appeals
Regulatory suspension lanes are evidence-first. Investigators look for corrected claims, registrations, labs, label alignment, and defensible support for supplement, cosmetic, device-style, pesticide, or FTC-relevant advertising allegations. When sellers resubmit narrative apologies or the same attachment without fixing the underlying compliance position, denials cite the unchanged risk.
Narrative-only appeals without corrective proof
Promises to “be careful” do not replace COAs, registrations, or compliant copy when Amazon alleged specific regulatory violations.
Superficial listing edits across related SKUs
Changing one ASIN while siblings still carry the same claims can trigger repeat bot flags and longer review.
Attachments that do not map to cited language
Wrong lab scope, expired reports, or mis-matched SKUs read as non-responsive and extend the denial pattern.
ASA Compliance Group rebuilds the regulatory position, claims, labels, tests, and registrations, then ties every POA statement to verifiable proof before resubmission.
Before we take your case: case review for Amazon sellers Complimentary (no cost)
We map your enforcement lane, whether this is a first notice or a bruised thread, and we read your full appeal history before we commit. No case is taken just because a form was filled.
Case intake
What we pull from Seller Central
We reconstruct the thread from the Performance Notification and the case log, not from memory.
- Performance Notification text (exact language from Seller Central)
- Every appeal and Plan of Action you already submitted
- Every rejection or request for more information from Amazon
- Your Seller Central case log and case IDs
- Your timeline: what changed, what triggered, what you tried
After review
What you can act on
Concrete answers on risk, lanes, and what to stop doing in the thread.
- Why Amazon rejected your last appeal and what is still missing
- Contradictions in the case log and what to stop doing now
- What must never be submitted again
- What Amazon is really evaluating (not typical seller assumptions)
- Required documents vs. what cannot be substituted
- Viable path: appeal lane, escalation, or no path
- Appealability and realistic reinstatement odds
- Fastest reinstatement path for your stage
That is how you avoid wasted cycles and shorten time to reinstatement.
Whether you stay DIY or move to full ownership, clarity matters. Only one path gives you case ownership, evidence mapping, and unlimited follow-ups. We’re not asking you to say yes or no today; we’re asking you to make an informed decision. Send your Performance Notification and appeal history; we’ll tell you which path is viable.
Then we give you the full strategy.
Most sellers want us to execute it end-to-end (execution is the hard part), but you get the plan either way.
What's included
Most sellers try to handle enforcement themselves and hit a rejection loop. We take over the entire case, so you’re hiring full ownership, not generic ticket support. Coverage runs from first submission through resolution, account and ASIN level.
This is full case handling, not a one-off POA PDF. Scope and investment align to what your enforcement lane requires.
There is no submission limit, no revision limit, and no follow-up limit within scope. If Amazon requires multiple cycles, we run multiple cycles until the case resolves or there is no viable review path left.
Evidence map
- Evidence mapping and document coordination
- Claims tied to artifacts, gaps identified and filled
Appeal package (Plan of Action / POA)
- Root cause, corrective actions, preventive controls, evidence references (Seller Central ready)
- Supporting documentation set when needed (SOPs, logs, declarations)
Execution loop
- What goes where in Seller Central and what not to submit
- Unlimited follow-ups and revisions within scope
- Account Health calls when needed
- Seller Support cases when needed
- Escalations when review stalls or loops
Routing
- Internal routing when needed: policy, compliance, product safety, payments, seller performance, legal-facing channels when applicable
- External coordination when needed: suppliers, labs, rights owners, regulators
Response within hours in most cases during active handling.
Service lines
Related services & resources
This page is for regulatory suspensions: FDA, EPA, FTC-relevant, device language when cited, restricted products, and safety documentation. Account-wide conduct or manipulation, pure condition or inauthentic listing suspensions without a regulatory hook, entity migration, or trademark and patent IP threads should use the lanes below.
Account reinstatement
Amazon seller account reinstatement services for suspensions and deactivations: funds on hold, code of conduct, review manipulation, Section 3, related accounts, ODR and Account Health. Professional POA, appeal-denied recovery, one disciplined Seller Central thread.
- Funds reserve or disbursement holds tied to enforcement and account health
- Code of conduct, Business Solutions Agreement, and manipulation-style notices
- One disciplined narrative across Account Health, appeals, and escalations
Listing reinstatement
Listing reinstatement services and ASIN suspension appeals: inauthentic, defective, used sold as new, restricted, safety, IP complaint on listing, detail-page health claims. POA, invoices, labs, rights docs mapped to the Performance Notification.
- Condition, authenticity, and restricted-product allegations on specific ASINs
- Invoices, labs, authorization, and rights documentation for what Amazon cited
- No reactive listing edits that contradict your cumulative case log
Migration & verification
Amazon seller migration and SIV help: change legal entity, bank or tax updates, ownership transfer, seller identity verification failed. Sequenced Seller Central updates to avoid payment holds and suspension risk.
- Documentation packs aligned to current verification and reinstatement requests
- Legal entity, payments, tax, address, and Brand Registry kept consistent
- Fewer contradictory snapshots that extend SIV or escalate to suspension
Legal support
Legal-adjacent Amazon suspension support: non-infringement letters, trademark and patent complaints, rights-owner enforcement, counterfeit and inauthentic IP threads. In-house legal drafting plus Seller Central POAs and exhibits, coordinated with outside counsel.
- Non-infringement and formal correspondence aligned with appeal attachments
- Trademark, copyright, and patent threads kept consistent in Seller Central
- POAs and exhibits that match counsel-reviewed facts, not improvised replies
Regulatory support (this page)
Regulatory reinstatement services: FDA supplement and cosmetic suspensions, EPA pesticide and antimicrobial flags, FTC claim substantiation, device language when cited, restricted products and safety. COAs, SDS, registrations, labels, and POAs tied to the notice.
- COAs, SDS, EPA or state registrations, and supplier proof by ASIN family
- Claims, categories, and packaging corrected before the next POA lands
- Every regulatory POA statement mapped to documentation investigators expect
Current service page
Amazon suspension lawyer or seller attorney? Appeals plus an in-house legal department
Many Amazon sellers search that when their seller account is suspended. We're a dedicated reinstatement and suspension appeal service with an in-house legal department for enforcement-facing work, formal letters (including non-infringement correspondence), patent and IP disputes, and escalations, plus we coordinate with your outside counsel when you retain one.
Most Amazon suspensions are policy enforcement issues, not courtroom matters. Seller Central appeals, Plan of Action submissions, and evidence-backed compliance responses are what move cases. A lawyer can't submit those for you; neither can a template. That's where we come in.
Our in-house legal team handles enforcement-facing scenarios every week: IP complaints, rights owner correspondence, trademark and patent disputes, formal letters (including non-infringement and opinion-style work where appropriate), and escalations that touch Amazon's brand registry and external departments. We build the compliance narrative, legal correspondence, and evidence package Amazon actually reviews.
When separate outside counsel is required (contract disputes, litigation, regulatory filings beyond Seller Central), we coordinate alongside it. We keep the Seller Central case log consistent, avoid contradictions, and build the compliance response around evidence Amazon can verify, aligned with both our legal department and any attorneys you retain.
Start with a case review. Send your Performance Notification and appeal history; we'll tell you whether a policy appeal path exists or if legal counsel should lead first.
Regulatory suspension support: FAQs
FDA, EPA, FTC, supplement and cosmetic claims, device-style language when cited, pesticides, restricted products, recalls, COAs, and safety suspensions on Amazon.
What regulatory issues do you handle on Amazon?
FDA-style supplement and cosmetic claims, OTC-style drug language on listings, medical-device and 510(k)-adjacent enforcement when Amazon cites it, pesticides and EPA registration, antimicrobial and sanitizer positioning, FTC-relevant advertising claims, restricted and gated products, safety compliance, and related suspension notices.
My listing was flagged for FDA or supplement claims: can you help?
Yes, when evidence and labeling can be aligned to Amazon’s requirements. We rebuild the compliance story with labs, labels, and supporting documents as needed.
Do you guarantee reinstatement?
No. Amazon decides. We focus on defensible documentation and correct submission sequencing.
What proof does Amazon expect?
Often test reports, registrations, compliant labeling, supplier documentation, and clear corrective and preventive controls.
How long does regulatory reinstatement take?
Varies by lane and testing timelines. We move quickly on drafting; lab or registration work can add calendar time.
Can you help with pesticides or EPA-related flags?
Yes. We address claim language, EPA registration evidence, and Amazon’s product safety expectations.
Do you have lawyers on the team?
Yes. ASA Compliance Group includes an in-house legal department alongside regulatory and compliance specialists, focused on Amazon enforcement, documentation, and appeals. Scope depends on your notice and matter type.
How do I start?
Send the Performance Notification, ASINs affected, and any labs or letters you already have.
What proof does Amazon expect for pesticide, FDA-style, or restricted product enforcement?
Expect requests aligned to the notice: compliant claim language, test reports or certificates of analysis, registrations where applicable, supplier documentation, and labeling that matches what you sell. We map each claim in the POA to evidence Seller Central teams can verify.
Amazon suspended my supplement listing for FDA claims: what proof usually matters?
Investigators compare your titles, bullets, images, and A+ to disease, drug, and structure/function rules for supplements. Reinstatement usually requires tightened claim language, labels, COAs or lab panels aligned to the allegation, and supplier documentation. We mirror Amazon’s wording in the Performance Notification before drafting the next POA.
Next step: use the contact form below. We reply with what we need and whether we can take your case.
Contact Amazon Sellers Appeal
Send your case details. We’ll review and tell you if reinstatement is viable.
Required: Performance Notification text and a short summary of what you already sent. Optional: phone, attachments as your process allows. We reply with what we need next.
Send your Performance Notification from Seller Central and your appeal history. We reply in writing with what we need and whether we can take your case.
Whether you want the fastest credible review or hands-on strategy, send what you have. If you were burned by templates or ghosting before, say so. We tell you what is viable before you pay for full service, not after.
Fastest ways to reach us:
Led by Or Shamosh, over 10 years in compliance & reinstatement. We're part of the ASA Compliance Group, dedicated to protecting Amazon businesses through proactive strategies, expert appeals, and ongoing guidance.
Paste your Performance Notification and appeal history. We reply within hours with next steps.
Performance Notification = the suspension email from Seller Central that cites the policy and tells you your account is suspended. Paste the exact text.
Include:
- Performance Notification (exact text from Seller Central)
- Every appeal and POA you submitted
- Every rejection or request for more from Amazon
- Short timeline: what changed, what you tried
Add a bit more across both boxes
Paste notices and appeals in the first field and your summary in the second. The more detail, the better we can review your case.